Ramsey INFINITI
Ramsey, NJ
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My experience with Ramsey Infiniti has been extremely professional and customer focused. I have been very fortunate to work with Willy for the purchase of my last two cars- I never want to work with anyo professional and customer focused. I have been very fortunate to work with Willy for the purchase of my last two cars- I never want to work with anyone else! He is such a great guy - awesome to talk with and not all about just selling you a car, all my dealings with Ramsey have been great - everyone is eager to help - you don't find this kind of service very often that's why I am staying with this Infiniti family! More
Alex and Jay really made my 1st car-buying experience easy and enjoyable. They were polite, knowledgeable, and helpful-very helpful! They were willing to go the extra mile to ensure I was satisfied with easy and enjoyable. They were polite, knowledgeable, and helpful-very helpful! They were willing to go the extra mile to ensure I was satisfied with my purchase. I am extremely glad I chose Ramsey Infiniti. More
Excellent experience. Second Infiniti purchased from Ramsey. Fair, honest, and pleasant to deal with. Alex Malke was a pleasure to work with. We tried other dealers in the area, but they were evasive Ramsey. Fair, honest, and pleasant to deal with. Alex Malke was a pleasure to work with. We tried other dealers in the area, but they were evasive about pricing and availability of vehicles. Do not hesitate to got to Ramsey. More
It was great as always working with Willy. He made it fun to purchase a new car. We want to thank everyone at Ramsey Infiniti for all there help and support through out the whole process. You all made our ex to purchase a new car. We want to thank everyone at Ramsey Infiniti for all there help and support through out the whole process. You all made our experince a real pleasure. Once again thank you for all you support. More
Over Labor Day Weekend I visited Ramsey Infiniti. This may be the 5th or 6th car I've leased from them and while I have always had good experiences at Ramsey Infiniti, this was my best. I worked with W may be the 5th or 6th car I've leased from them and while I have always had good experiences at Ramsey Infiniti, this was my best. I worked with Willy and the deal was so quick and easy. And, thanks to Willy, the paperwork process, which I sometimes feel overwhelmed with, was simple. Willy was friendly, courteous, and a pleasure to work with. He was very informative and took the time out to make sure I was familiar with all the features of my new car. I had many questions and he patiently answered all of them with thoroughness. He also had the best sense of humor and made me feel very comfortable. I had a wonderful experience at Ramsey Infiniti and would recommend this dealership to everyone. MJS More
I guess I wasn't as lucky as the others that wrote a review and hope that consumers don't use just this site doing research, there are others that tell different stories about this dealership. We bough review and hope that consumers don't use just this site doing research, there are others that tell different stories about this dealership. We bought a used vehicle last July, the sales process went well, the price was reasonable. Freddie, our salesman was delivering the vehicle to our home the next day as a courtesy. When the vehicle arrived we noticed that it was damaged on both the driver and passenger sides,with deep scratches along both doors. He tried to tell us that it was that way since yesterday and it clearly was not. The vehicle was white and this would have been very noticable. Long story short, the vehicle was very damaged due to his negligence, he would not respond to any of our calls and we finally had to get the manager involved who could not deny that Freddie damaged the vehicle in transit to us. They had no choice but to refund us the total amount to avoid a law siut. I found them to be very dishonest, and stay away from Freddie...he will look you straight in the eye and lie.. More
This is the second car I have leased through Ramsey Infiniti. I live 2.5 hours away and went to them the first time specifically for the price. The first time I cold called, told Willy that I was cal Infiniti. I live 2.5 hours away and went to them the first time specifically for the price. The first time I cold called, told Willy that I was calling multiple dealers and gave him the paramerters that I gave all the dealers and that he had one opportunity. He gave me his best price (I pushed back a little)and it beat the other 4+ dealers. Once we finalized all the numbers, there were no additional costs at the "last Minute." (You just have to say "no" to the Finance guy.) Based on my positive experience of the first purchase, I gave Willy another try when the lease was up. Again they were the most competative and since the transaction was so positive the first time, I went back. No regrets so far. More
My husband and I shopped around for a new car but the service we received at Ramsey Infiniti was exceptional. The dealer we worked with was Alex Malke and he was fantastic. He was extremely knowledgeabl service we received at Ramsey Infiniti was exceptional. The dealer we worked with was Alex Malke and he was fantastic. He was extremely knowledgeable of the car industry, not only infiniti, insightful, helpful and honest. He truly made the experience a breeze and painless. The finance person in the back office was also great to work with. Even the receptionist is a lovely person....Overall Class A experience. More
Overall, a fantastic car buying experience! We shopped around many car dealerships before we decided on Infiniti, and not one had a salesperson comparable to Matt. Matt really makes the car buying expe around many car dealerships before we decided on Infiniti, and not one had a salesperson comparable to Matt. Matt really makes the car buying experience "painless", easy, and fun, and no other dealer could beat the price he gave us. He took the time to explain anything we didn't understand and was always patient when we bombarded him with questions. We felt that he knew the car inside and out, and it's important that the sales team know the product they are trying to sell to you. When we were ready to pick up the the car to take it home, he took the time to get into the car with us, point out everything the car had to offer, and even helped us setup and fine tune the gadgets the car had, like the navigation system, bluetooth, memory seating, etc... right in the parking lot. If you are deciding to buy a car, and choose Infiniti, go and ask for Matt (you won't be sorry). I can't really comment on the "quality of work" since we just bought the car and haven't visited the dealership since, but if the service department is as good as the car buying experience we had with Matt, then this dealerships really has it all! More
While searching the net to replace a car lost in a garage While searching the net to replace a car lost in a garage collapse, I discovered Ramsey Infinity . I called them and was directed to a salesmen who i While searching the net to replace a car lost in a garage collapse, I discovered Ramsey Infinity . I called them and was directed to a salesmen who introduced himself as Willy, his charming accented voice impressed me enough to make an appointment to come in the next day resulting, in one of the best car purchasing experiences I've enjoyed in over 40 years of owning cars. Willy introduced me to their Finance Manager Jay who's knowledge of banking demystified the world of finance and his ability to make you comfortable with the responsibility of car ownership was very satisfing. Daniel finished up the paper work and I became the owner of a car that another Dealer suggested that I take an earlier model year. Thank God I did not jump at the first opportunity. I would suggest to anyone that's looking for a car to shop first then try Ramsey Infinity. I highly recommend these guys and look forward to a continued relationship. DR. Dennis Parham More