Ramsey Mazda

I feel confident taht I made the right decision. Don and Mike were straight up and gave me all the info I needed to get what was right for me. I feel they would do that for any customer. Don and Mike were straight up and gave me all the info I needed to get what was right for me. I feel they would do that for any customer. More

Excellent experience with Willy Elkammary and Ramsey Mazda! I had searched for months for a certified pre-owned Mazda 3 s Grand Touring in the right color and price range with no success. I finally found the on I had searched for months for a certified pre-owned Mazda 3 s Grand Touring in the right color and price range with no success. I finally found the one at Ramsey Mazda and drove two hours to inspect the car after speaking with Willy Elkammary over the phone. Willy was extremely professional and enthusiastic as he showed me the car, took me on a test drive, allowed me to inspect the car thoroughly, and finally, assist me as I made the purchase. Willy made me feel very comfortable throughout the day and was very understanding of all of my questions. I love my new car and I would certainly recommend Ramsey Mazda for anyone interested in a quality car at the right price! More

A surprisingly pleasant and satisfying car purchase experien Our experience at Ramsey Mazda turned out to be much better than we expected, especially in comparison to our experiences with other dealers. Our sale Our experience at Ramsey Mazda turned out to be much better than we expected, especially in comparison to our experiences with other dealers. Our salesperson, Justin, was respectful and willing to answer our questions and his colleagues, from his manager to the finance person, were professional, straightforward, low-pressure, and accommodating. We definitely have the sense that at Ramsey, the customer experience is important and that they were interested in our satisfaction and return business. More

Would Not Recommend I purchased a manual 2014 Mazda CX-5 earlier this month from Ramsey Mazda. I wanted to give them 5 stars, but the dealership left a bad taste in my mo I purchased a manual 2014 Mazda CX-5 earlier this month from Ramsey Mazda. I wanted to give them 5 stars, but the dealership left a bad taste in my mouth for several reasons. The salesman was new to the dealership and was unfortunately not very knowledgeable about the cars. We were able to strike a good deal, but in the end they still overcharged me by ~$200 in their additional fees. Unfortunately, I didn't see this error till after the papers were signed (my negligence). Secondly, I test drove the car with Kumho tires, but when the put "new tires" on my car they put cheep Solus tires on. The Solus tires are rated extremely poor and when I complained, they spoke to me in a degrading manner belittling my concern. The only reason I did not return the car right then and there was because it was a manual transmission and they are extremely rare to find. Lastly, when Mazda sent me an email survey to fill out, it was address to the wrong person. What other information have they entered incorrectly?! Between the poorly trained staff, unprofessional upper management, sneaky fees, and cheap "upgrades" I can unequivocally say I will never return to Ramsey Mazda nor would I refer them to my worst enemy. More

Wonderful experience with Mike DePaolo as my salesman The easiest most delightful experience I've ever. Had at a car dealership. Mike was informative and calming as he explained the vehicle and its xxxxx The easiest most delightful experience I've ever. Had at a car dealership. Mike was informative and calming as he explained the vehicle and its xxxxxxand con's. More

Mike DePaolo and Donovan Lau are the dream team! I've had a Mazda for 7 years now and never have dealt with anyone better than Mike. He took the time to listen to what I preferred and found the exact I've had a Mazda for 7 years now and never have dealt with anyone better than Mike. He took the time to listen to what I preferred and found the exact car I wanted for a great rate. He wasn't pushy, he thought about options and solutions to any roadblocks. Mike made me feel like I was a family member he wanted to help rather than just another customer to get a sale out of. He also helped me set up my features for my car! He really goes above and beyond to make you want to continue being a Mazda driver. Donovan has a great heart too, he made sure I left the office happier than when I went in to discuss the payment options. Overall, I'm happy I didn't go with another dealership because Mike and Donovan really made my experience a great one! More