Ramsey Mazda

Great experience Willy and the entire Mazda team were extremely helpful in this buying experience. I will recommend this dealership going forward. Five stars all aroun Willy and the entire Mazda team were extremely helpful in this buying experience. I will recommend this dealership going forward. Five stars all around. Thank you willy for all of your help and I love my new beautiful car! More

Friendly, professional, efficient service Willy made a complex process (moving from one lease to another) feel smooth and effortless. I felt very taken care of by him. And he was fun to talk Willy made a complex process (moving from one lease to another) feel smooth and effortless. I felt very taken care of by him. And he was fun to talk with as we worked through the various steps. Also, he clearly knows and values the Mazda product, which helps me feel good about my investment. I don't generally enjoy the car purchase process, but he made it a great experience! More

Great Experience I had a great experience buying a Mazda here. Willy and Donovan were awesome. It was really refreshing coming here after having a negative experience I had a great experience buying a Mazda here. Willy and Donovan were awesome. It was really refreshing coming here after having a negative experience at another local Mazda dealer. More

Made me feel good to buy a car from them I am eighty one and have had many experiences purchasing cars, most of them a hassle before hitting upon a dealer that was professional and understood I am eighty one and have had many experiences purchasing cars, most of them a hassle before hitting upon a dealer that was professional and understood how to make customers. I worked in sales and marketing for fifty years and at all levels and trained/managed many sales people. I'm a good judge of sales talent and like most sales executives appreciate talent. I also abhor the silly games many car sales people put customers through. I had a good experience twenty years ago at this dealership and went there with confidence in their reputation but not knowing the salesman I was to meet, Rockstone Dunn is a very capable and likable salesman who at a relatively young age has obviously learned from colleagues how to make a customer want to buy from him. If I hadn't retired twelve years ago I would try to hire him for my business. The contrast between dealing with him and the same day visiting another Mazda dealer that performed abysmally made Rockstone look really good. Donovan Lau continued the good work. I am a happy customer. More

Excellent all around! We were very impressed and happy with our car lease experience at Ramsey Auto Group Mazda in Ramsey New Jersey. Mike DePaolo answered all our question We were very impressed and happy with our car lease experience at Ramsey Auto Group Mazda in Ramsey New Jersey. Mike DePaolo answered all our questions and was very patient and extremely helpful in every way. We are very happy with our new car! More

OUTSTANDING SERVICE I have leased my first car with my family this week ( Mazda6 2016). The outstanding service provided by Willie, was not only professional, but he was I have leased my first car with my family this week ( Mazda6 2016). The outstanding service provided by Willie, was not only professional, but he was also extremely friendly. When we had walked into the dealership, he was the first person to come up to us with a big smile, ready to help. Willie is a gem and I would recommend his services to anyone interested in purchasing a car at Ramsey Mazda. More

Bought my 2nd Miata with EASE I've been driving my Miata for 19 years, but all the buzz about the new 2016 version was something I couldn't resist. Not having bought a car so many I've been driving my Miata for 19 years, but all the buzz about the new 2016 version was something I couldn't resist. Not having bought a car so many years did make me nervous about the process. The team at Ramsey Mazda made everything so simple for me. Glenn Toker, my salesman, was a true professional. Being in high-end sales myself, I know what kind of treatment customers are expecting. Even though I was already interested in a specific car, I never felt like I was getting a sales pitch. Glenn and I discussed the features and upgrades, and he helped me make my selections wisely. The car I wanted had to be made overseas, and took almost 4 months to get. I was informed every step of the way, and don't regret for a minute on waiting for the new car to arrive. The day it came, Glenn spend time going over all of the features of the car with me. He introduced me to Donovan, who reviewed various coverage packages, and helped me find the one that worked best for me. These are really nice guys to work with, relaxed and knowledgeable. I am soo happy with my new car, but also very happy that the experience of buying my first new car in almost 20 years went as easy as possible. Ramsey Mazda gets a full-throated recommendation from me! More

New lease for CX-5 My current lease is due in April with Hyundai. Prior to this lease I had a Mazda 3 and loved it! I wanted to go back to Mazda but stay within my budge My current lease is due in April with Hyundai. Prior to this lease I had a Mazda 3 and loved it! I wanted to go back to Mazda but stay within my budget. I knew exactly what my budget can be and walked into the dealership to work with Rocky. I have worked with Rocky prior to this and didn't make a deal so I knew I was in for a negotiation right off the bat. Rocky is a great salesman. He knows his stuff and numbers. He even said to me at one point " I'm being aggressive." Which fortunately I knew that ahead of time from last time. But this only meant he was good at doing his job and me doing my homework, knew a deal can be made. Rocky answered all my questions, always responded back quickly, and was very patient with me even when I knew he was challenged to sell me a car. I also worked with Donovan Lau at the end and he couldn't have been any nicer! I felt very comfortable with him and didn't feel the pressure to buy more packages available. He was very informative and professional and quick! Overall, I ended up with my CX-5 that I always wanted with an amazing price and Rocky made the deal happen! My advice to the costumer is to go in knowing your numbers and do your homework. Everyone was happy in the end! Thank you Rocky and Donovan! More

Best car experience in my life! I was not looking forward to shopping for a car but after having my Toyota Celica for 16 years, it was time to let go and get something new. I had a f I was not looking forward to shopping for a car but after having my Toyota Celica for 16 years, it was time to let go and get something new. I had a few cars in mind but the Mazda3 was on the top of my list. We took a ride to Ramsey Mazda since I saw there were a few cars in their inventory that matched my needs. We went in expecting the worst, the usual numbers game, the hidden fees the "let me talk to my manager" etc etc. Instead, we were introduced to our salesman Victor. We told him what we were looking to spend and that I didn't want anything "extra" beyond what I requested. Victor said no problem, he showed us the cars that I had looked up and took us for a great test drive. He made a point to take us on side roads and the highway, curved roads and sharp turns, I felt like I got a true feel for the car. Once we said we were interested, Victor showed us the breakdown on all the numbers and explained any fees on the invoice. He checked out all the available rebates and offers available and told us about the 0% financing that was available. We were at the dealership for a few hours because the car I wanted was at a different lot but the time flew by. He made us feel comfortable, offered us coffee and hot chocolate and had a great talk with my fiancee about car stuff while we got all the details taken care handled. He then introduced us to Donovan from Financing, another great experience! I told him straight out that I'm not one to buy "additional warranties and third party offers. He made it clear there was no pressure to buy anything and he would just explain what was available. He explained both offers in detail and I actually ended up buying the 5 year Allstate package which he built into my financing (Bonus- all at 0%!!) Just like Victor, he went over every line of my financing and showed me the breakdown, the difference in payments with and without the add on package I had purchased. We left Ramsey Mazda in shock over how pleasant the whole buying experience in up being...my fiancee was so jealous since he had just bought a Nissan Maxima a month earlier in Hasbrouck Heights and had a horrendous experience from start to finish! Needless to say, I have already told a few people to go to these guys if they are in the market for a new Mazda! Oh and just when we thought our great experience was done, Victor offered to program my favorite radio stations, paired my phone to the blue tooth and helped me adjust the drivers seat. He gave us his card and said I should feel free to call him if I had any questions about the car! I also got a followup call the next day to be sure everything was good. And just today I got a call (not even a week from buying the car) from the dealership telling me my plates and registration are ready! Wow Wow Wow all around! More