Ramsey Mazda

Bill was extremely helpful in describing the Mazda3 in detail during the test drive. He was very patient and was not pushy at all. I will definitely recommend Bill to my family and friends when they are detail during the test drive. He was very patient and was not pushy at all. I will definitely recommend Bill to my family and friends when they are shopping for a new or used car. More

My wife and I came in looking to lease a 2012 Mazda CX-9. This was one of four cars we were looking at and wanted to get an idea of what the CX-9 would run for. Called a few days prior to showing up and go This was one of four cars we were looking at and wanted to get an idea of what the CX-9 would run for. Called a few days prior to showing up and got a range of $350-$400 from John Torres, who I later found out was a sales manager. When we showed up, unfortunately I did not remeber the name of guy that I spoke to so I was helped by the next available sales rep, James (really nice guy, knew the car and the options but unfortunately didn't seem to know much about the pricing, fees, etc.). Test drove the CX-9 and liked it and wanted to get a more concrete figure from them, but still had the Highlander to tets drive afterwards. James got his sales manager, John Torres, involved - and unfortuntely for James that's what cost his the sale. This guy absolutely refused to give us a concrete price unless we were committed to buying a Mazda right there. Forget about pressuring to buy, I can deal with that, but its tough to make a rational decision when you don't even know what's the number you're negotiating. After a heated 15 minute conversation he comes back with a figure of $429 per month and I was like what happened to $350-$400. He said I was just shopping and obviously was not interested in buying the car right then and there and since all I wanted was a price, his $429 satisfied what I was looking for. Am I out of my mind or is the whole point of trying to sell a car is to give a competitve price that would entice the consumer to buy the vehicle? Apparently this genius (with 28 years of experience I might add, as I was told to me on several occasions) had a different approcah to selling cars and customer service. I later found out that he's been at this dealership for just a month and has bounced around several Mazda dealers in NJ over his 28 years. Point proven that just because a person has been doing something for a long time does not mean he's good at it. I really felt bad for James, the sales guy, because he couldn't do anything but stand there and see his manager absolutely kill his sale - mission accomplished. Anyway, we were so disgusted by our experience at Ramsey Mazda and the way we were treated by the Sales Manager, not the sales guy, we had no choice but to leave. We ended up test driving the Highlander afterwards and hated it, but absolutely refused to go back to this dealer to get the CX-9, which we ended up getting from Mazda of Lodi. Don't waste your time at this dealership, go somewhere where they actually care about you as a customer. By the way, I'm not alone here - I highly encourage you to read other customer reviews from 2011. It appears that my experience was similar to someone else's who interestingly enough also dealt with John. More

I had come to Ramsey Mazda for looking at the pre-owned Mazda 3's they had. Bill Rajner in Sales was patient while we shortlisted one to look at and explained the features and the car history while I was t Mazda 3's they had. Bill Rajner in Sales was patient while we shortlisted one to look at and explained the features and the car history while I was test driving it. Jim Sabini in Finance helped me setup financing and tried different options to get me financed even though I had a light credit history. Bill and Jim were prompt to answer my calls and even though I couldn't buy the car due to personal reasons, I recommend the dealership for their professional and courteous manner. More

I found out about this dealer because they came up on truecar.com (Zag) as having a very competitve price for a 2011 Mazda CX-9. I called in advance to confirm the price, and asked to speak with Rober truecar.com (Zag) as having a very competitve price for a 2011 Mazda CX-9. I called in advance to confirm the price, and asked to speak with Robert Wood, Internet Sales assistant as indicated on the coupon. Well, what do you know, they suddenly "did not have any more 2011's" in stock, even though I had just made the quote a few hours earlier ! Asked how come they still get listed there for that price, he admitted that they use that site to advertise. This is called false advertising - advertising that you have a certain product and you don't. I asked them to please give me the price for a 2012 Mazda instead - he said he couldn't do that, that I had to come to the dealership. I explained that I live 1.5hrs away and that I didn't want to drive all the way over there just to get a quote. He was completely inflexible. There are reasons that there are laws against false advertising. Places like these break them, and they should be reported to BBB and fined / not allowed to operate. More

I leased a new Mazda 3 from Ramsey Mazda and the whole process went very smooth. They allowed me to test drive two different vehicles, let me use their computers to compute the mileage I would need and wo process went very smooth. They allowed me to test drive two different vehicles, let me use their computers to compute the mileage I would need and worked with my on the price and exchange for my used vehicle. The whole process, while a lengthy one, was exciting and rewarding. More

From start to finish, the purchase of my new Mazda 3 could not have been any easier. I went in and spoke with Joe (Hi Joe!). I was upfront with what I wanted and what I needed. I didn't want to spend could not have been any easier. I went in and spoke with Joe (Hi Joe!). I was upfront with what I wanted and what I needed. I didn't want to spend all day at the dealer either like the previous person who wrote; and I didn't. I got such a great deal, the payment I was looking for and to my surprize, zero financing! Jim made the paperwork process as well as the explanation of the additional coverage I was purchasing quick and simple--NO FINE PRINT! Thank you Joe, Jim and John and everyone else who helped in making my Mazda experience so worth while. You guys are awesome! ZOOM! ZOOM! More

I am a super easy customer when it comes to buying a car. I determine what car I want ahead of time. No going to the dealer to talk and think about it. I call or email a few dealers with exactly what car I determine what car I want ahead of time. No going to the dealer to talk and think about it. I call or email a few dealers with exactly what car I want and ask for a price. It's usually a 5 minute conversation, we agree, I go in sign and pick up the car. Really, it's that easy. HOWEVER, I called them about 2 weeks ago, spoke to a John, told him I was ready to lease a CX9 with certain options and asked for a price. This is what he says "you are looking at a payment of mid 400s". Typically Car Salesman talk. I asked him to narrow it down and he tells me that's the best he can do on the phone. Invited me to the dealer so we can discuss. WHY WOULD I WANT TO SPEND MY ENTIRE SATURDAY SITTING IN A DEALER WHEN I CAN GET THE SAME THING ACCOMPLISHED WITH A QUICK PHONE CALL? Called Palisades Mazda, asked the exact same question, gave me a price on the phone of $360/month. PERIOD. I thought that was fare, didn't haggle. Went the next day to sign and the following day to pick it up. More

Overall the experience had at mazda in ramsey for me was perfect. It was my first time getting a car and the employee, Peggy made it terrific. She was so bright and bubbly it made me even more excited for m perfect. It was my first time getting a car and the employee, Peggy made it terrific. She was so bright and bubbly it made me even more excited for my new car. The good rating i'm giving the dealership all comes down to because of how we were treated by Peggy. She's a great sales person and i'd definitely get another car from her More

Peggy was my salesgirl and she was great..I was in a rush to get a new car and she made it very easy for me. She handled all the paperwork and insurance issues for me. I have been to a lot of dealers in the to get a new car and she made it very easy for me. She handled all the paperwork and insurance issues for me. I have been to a lot of dealers in the past, Ramsey Mazda was definetely one of the best ! More

I have been looking for a new car and visited other Mazda dealers. I was referred to Ramsey Mazda by a friend. I walked in and was greeted accordingly. I met with Peggy. She was very knowledgable, friend dealers. I was referred to Ramsey Mazda by a friend. I walked in and was greeted accordingly. I met with Peggy. She was very knowledgable, friendly and honest. Different from other car dealers I visited. She took the time to review numbers with me and explain what they meant. She made me feel very comfortable about making my decision to buy from Ramsey Mazda. She made my buying experience comfortable and fun. I would recommend visiting Ramsey Mazda if you are planning on buying a car. I would ask for Peggy. She made my buying experience worth while. I also found all of the employees at Ramsey Mazda very friendly and responsive to my questions. Yes, I bought a Mazda CX7 and love it. More