Ramsey Mazda

I have been driving a Mazda 3 since it first came out over 10 years ago. I'm on my 3rd one, which I leased from Wayne Mazda. It turned out to be a mistake, and a very costly lesson. I swore off leasing a over 10 years ago. I'm on my 3rd one, which I leased from Wayne Mazda. It turned out to be a mistake, and a very costly lesson. I swore off leasing and Wayne Mazda. I chose to start bringing my 2011 Mazda 3 to Ramsey Mazda because it was closer to home and I was unsatisfied with my experiences at the Wayne dealership. Overall the difference of the Ramsey dealership compared to Wayne was impressive and reassuring (since I had a 3yr lease I was stuck in). I enjoyed the entire staff there, but one employee in particular stood out: Amanda Ciborski! She is the perfect example of an employee that goes above and beyond! I am so grateful to her for turning my Mazda frown upside down. Recently my car was hit and needed repairs that were quite costly. She made the entire experience feel effortless. I preferred dealing with her instead of my insurance company or Enterprise, not because they were unhelpful, but just for the pure ease of being able to trust her and know that my car was in capable hands. The fact that I could deal with only one person saved me any further hassle (we all know insurance claims are a headache)! She took care of all my needs, keeping me posted and reassured. My car came back good as new! When I had dealt with Wayne Mazda more often then not, I had to bring my car in more than just once to have the same issue completed. That was how I let them convince me to lease in the 1st place. Buyers remorse had me originally thinking I'd never purchase a Mazda again. Thanks to the wonderful quality of service at Ramsey Mazda I have changed my mind. I trust Amanda and that is more important to me than holding a grudge. She has made some great suggestions after taking the time to get to know me and my needs. I rely on her opinion and cannot say enough positive things about how because of her I am going to stick with the Ramsey Mazda staff. I want them to be the one's to perform any further repairs on my current and future Mazda's! Thank you to Amanda Ciborski and the entire staff of Ramsey Mazda for an excellent customer experience!!! More

I visited Ramsey Mazda after having finishing researching inventory of the car I wanted to buy. I walked into the dealership and was immediately led to Rocky. After a brief chat about what I was looking for inventory of the car I wanted to buy. I walked into the dealership and was immediately led to Rocky. After a brief chat about what I was looking for he arranged a test drive within minutes. Rocky was friendly, customer focused and knowledgable about the car. He knew that I wanted the car and gave me the best price possible without having to go talk to his sales manager 1000 times. He knew that didn't have a lot if time so we wrapped up the deal and I had a sales order in my hand in an hour. The entire process was painless and Rocky was extremely professional. I would not hesitate to recommend the dealership and I suggest asking for Rocky Dunn to assist with your sales process. More

I went to Ramsey Mazda after visiting several other Mazda dealerships and found Ramsey to be the best out of all visited. I had several concerns about price ,but after speaking to the Sales Manager John Torr dealerships and found Ramsey to be the best out of all visited. I had several concerns about price ,but after speaking to the Sales Manager John Torres and Master Sales Manager Joe Desimore all my concers were answered,a very pleasant experience. I would highly recommend Ramsey Mazda and the two gentelmen mention. More

Excellent service and very friendly people to deal with. Very knowledgeable and helpful. Very accommodating. I would highly recommend this dealership for sales and service. I will purchase future vehicles f Very knowledgeable and helpful. Very accommodating. I would highly recommend this dealership for sales and service. I will purchase future vehicles from this dealership. More

The folks at Mazda of Ramsey were an absolute pleasure to deal with... it was a NO DRAMA sales process! None of that back and forth sales manager BS! I have to say- this was probably the very best sales e deal with... it was a NO DRAMA sales process! None of that back and forth sales manager BS! I have to say- this was probably the very best sales experience I've ever had with the buying/leasing process! The sales people were courteous, kind, and respectful... not something you experience in many dealerships. I wouldn't have taken the time to write this review otherwise! More

I have always had no problem getting the truth about my service from Amanda. This is the second vehicle that I have purchased at this dealership. I went back there because I liked the service department. service from Amanda. This is the second vehicle that I have purchased at this dealership. I went back there because I liked the service department. They are honest and can be trusted with what they tell me. I get my car within a reasonable time waiting. They are courteous and friendly. I feel like they do know me and enjoy going there. Amanda is very knowledgeable in what she does. More

Outstanding customer service every time. Amanda C. demonstrates extraordinary care and professionalism. I truly appreciate everything she does to help make my Mazda running well! demonstrates extraordinary care and professionalism. I truly appreciate everything she does to help make my Mazda running well! More

We bought a certified used CX-9 Mazda 20 months ago, as well as leased a smaller Mazda at the same time. Having the cars serviced for routine maintenance has been such an easy experience. All the employees well as leased a smaller Mazda at the same time. Having the cars serviced for routine maintenance has been such an easy experience. All the employees are wonderful. I usually deal with Amanda who is always helpful and friendly, and extremely knowledgeable. She goes above and beyond...she once even drove to my house when I thought something in my car was not fixed! Of course, it was my error and she showed me what I was doing wrong on the spot. Truly a pleasure! More

We looked at and drove 5 different cars and we found Mazda to be the most knowledgeable and not "pushy". We had a wonderful experience with our salesman Rocky who knew the answers to all our questions, Mazda to be the most knowledgeable and not "pushy". We had a wonderful experience with our salesman Rocky who knew the answers to all our questions, took a great deal of time explaining everything in the car, never pressured us on the spot and also had a great senses of humor! The manager came over and spoke with us asking us what we were looking for, price, etc. When we went for the mid-priced car we were asked what our "wants" were and they had our heated front seats! We love our Mazda 6 and the grey/blue color is incredible - everyone thinks so. WE got the car at the price we wanted too. Rocky introduced us to the service department before we left who were also friendly. Denise Dondiego More

I have purchased two Mazda's here-mostly for the service. Everytime I come here I regret the many years that I owned a Audi and had such bad service. The staff is always friendly and nice. Amanda al service. Everytime I come here I regret the many years that I owned a Audi and had such bad service. The staff is always friendly and nice. Amanda always go out of her way to make sure that she describes the problem or just what needs to be done for the maintenance of the vehicle. I am always offered a ride or a loaner car. When a time is quoted I have never been disappointed. Extremely timely. Overall the total experience has been positive on all points. Highly recommended. More