Ramsey Mazda

I found out about this dealer because they came up on truecar.com (Zag) as having a very competitve price for a 2011 Mazda CX-9. I called in advance to confirm the price, and asked to speak with Rober truecar.com (Zag) as having a very competitve price for a 2011 Mazda CX-9. I called in advance to confirm the price, and asked to speak with Robert Wood, Internet Sales assistant as indicated on the coupon. Well, what do you know, they suddenly "did not have any more 2011's" in stock, even though I had just made the quote a few hours earlier ! Asked how come they still get listed there for that price, he admitted that they use that site to advertise. This is called false advertising - advertising that you have a certain product and you don't. I asked them to please give me the price for a 2012 Mazda instead - he said he couldn't do that, that I had to come to the dealership. I explained that I live 1.5hrs away and that I didn't want to drive all the way over there just to get a quote. He was completely inflexible. There are reasons that there are laws against false advertising. Places like these break them, and they should be reported to BBB and fined / not allowed to operate. More

I leased a new Mazda 3 from Ramsey Mazda and the whole process went very smooth. They allowed me to test drive two different vehicles, let me use their computers to compute the mileage I would need and wo process went very smooth. They allowed me to test drive two different vehicles, let me use their computers to compute the mileage I would need and worked with my on the price and exchange for my used vehicle. The whole process, while a lengthy one, was exciting and rewarding. More

From start to finish, the purchase of my new Mazda 3 could not have been any easier. I went in and spoke with Joe (Hi Joe!). I was upfront with what I wanted and what I needed. I didn't want to spend could not have been any easier. I went in and spoke with Joe (Hi Joe!). I was upfront with what I wanted and what I needed. I didn't want to spend all day at the dealer either like the previous person who wrote; and I didn't. I got such a great deal, the payment I was looking for and to my surprize, zero financing! Jim made the paperwork process as well as the explanation of the additional coverage I was purchasing quick and simple--NO FINE PRINT! Thank you Joe, Jim and John and everyone else who helped in making my Mazda experience so worth while. You guys are awesome! ZOOM! ZOOM! More

I am a super easy customer when it comes to buying a car. I determine what car I want ahead of time. No going to the dealer to talk and think about it. I call or email a few dealers with exactly what car I determine what car I want ahead of time. No going to the dealer to talk and think about it. I call or email a few dealers with exactly what car I want and ask for a price. It's usually a 5 minute conversation, we agree, I go in sign and pick up the car. Really, it's that easy. HOWEVER, I called them about 2 weeks ago, spoke to a John, told him I was ready to lease a CX9 with certain options and asked for a price. This is what he says "you are looking at a payment of mid 400s". Typically Car Salesman talk. I asked him to narrow it down and he tells me that's the best he can do on the phone. Invited me to the dealer so we can discuss. WHY WOULD I WANT TO SPEND MY ENTIRE SATURDAY SITTING IN A DEALER WHEN I CAN GET THE SAME THING ACCOMPLISHED WITH A QUICK PHONE CALL? Called Palisades Mazda, asked the exact same question, gave me a price on the phone of $360/month. PERIOD. I thought that was fare, didn't haggle. Went the next day to sign and the following day to pick it up. More

Overall the experience had at mazda in ramsey for me was perfect. It was my first time getting a car and the employee, Peggy made it terrific. She was so bright and bubbly it made me even more excited for m perfect. It was my first time getting a car and the employee, Peggy made it terrific. She was so bright and bubbly it made me even more excited for my new car. The good rating i'm giving the dealership all comes down to because of how we were treated by Peggy. She's a great sales person and i'd definitely get another car from her More

Peggy was my salesgirl and she was great..I was in a rush to get a new car and she made it very easy for me. She handled all the paperwork and insurance issues for me. I have been to a lot of dealers in the to get a new car and she made it very easy for me. She handled all the paperwork and insurance issues for me. I have been to a lot of dealers in the past, Ramsey Mazda was definetely one of the best ! More

I have been looking for a new car and visited other Mazda dealers. I was referred to Ramsey Mazda by a friend. I walked in and was greeted accordingly. I met with Peggy. She was very knowledgable, friend dealers. I was referred to Ramsey Mazda by a friend. I walked in and was greeted accordingly. I met with Peggy. She was very knowledgable, friendly and honest. Different from other car dealers I visited. She took the time to review numbers with me and explain what they meant. She made me feel very comfortable about making my decision to buy from Ramsey Mazda. She made my buying experience comfortable and fun. I would recommend visiting Ramsey Mazda if you are planning on buying a car. I would ask for Peggy. She made my buying experience worth while. I also found all of the employees at Ramsey Mazda very friendly and responsive to my questions. Yes, I bought a Mazda CX7 and love it. More

This was our first time ever going to a dealership and purchasing a new car. We did not want to feel pressured and we had arrived with the intentions of testing driving and getting all the information fi purchasing a new car. We did not want to feel pressured and we had arrived with the intentions of testing driving and getting all the information first. We ended up leaving with a new car that same day and we were extremely happy with our service and our purchase. The employees were all very helpful and friendly. Peggy worked with us and sold us our car. She was extremely informative and we never felt pressured to make a decision that we were not ready to make. We would recommend this dealership to anyone interested in buying a new car. More

Last winter I had a nasty encounter with an icy exit ramp and a snow packed median. Ramsey Mazda’s service department was invaluable in helping me process the insurance claim, often letting me know what the and a snow packed median. Ramsey Mazda’s service department was invaluable in helping me process the insurance claim, often letting me know what the adjuster was doing before I heard from my insurer. They helped make a frustrating experience far more palatable. I’d like to call particular attention to the Service Advisor, Amanda. She was proactive, encouraging and communicative, e-mailing me periodically to keep me updated. She is an effective ambassador to the brand given the sense of goodwill she cultivated for the Service Department. I’ll now factor in their service in any future decision to purchase a vehicle. The repairs have held up well, and my out of pocket expenses were not that bad. It’s easy to view service at the dealership as an extravagance. Though I can’t say I’m completely sold yet on having all the work on my car done there, this experience was overall very positive. More

On Tuesday 7/5, I went to see a 2002 Ford Focus and was offered a great price. I had to discuss the deal with my parents and contacted the sales rep and told her we would speak on Wednesday morning. On W offered a great price. I had to discuss the deal with my parents and contacted the sales rep and told her we would speak on Wednesday morning. On Wednesday morning I called to schedule a road test and acknowledge I was coming to purchase the car and I was told the car was whole saled. I was reviewing the Ramsey Mazda website this evening and saw the car listed, called and spoke with Ashley and she checked to see if the car was still in stock and came back to advise that it was sold. This was the first time that I was purchasing a vehicle and the first time our family had an experience with this dealership. We strongly believe in customer service excellence and I would not recommend this dealership at all. More