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Ramsey Mazda
Ramsey, NJ
2,364 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,364 Reviews of Ramsey Mazda
July 18, 2010
We went to Ramsey Mazda in search for a new car. We concluded our deal with Peggy Witkowski who was very helpful, knowledgeable and patient. We bought the car at Ramsey on July 10 2010 and they had it concluded our deal with Peggy Witkowski who was very helpful, knowledgeable and patient. We bought the car at Ramsey on July 10 2010 and they had it ready for us in a matter of three days. Peggy and Joseph made the experience of buying new car very smooth and painless. My wife and I would like to thank Peggy and all people working at Ramsey Mazda who helped us! We are really Grateful! Best Regards: Gregory & Karolina More
by gplaszewski
Employees Worked With
Margaret Witkowski/Joseph
July 12, 2010
I just leased a new Mazda 3. Very friendly and knowledgable staff. Peggy was great and worked with me to get the features I wanted in the price range I wanted. I never felt pressured. Jim in fi knowledgable staff. Peggy was great and worked with me to get the features I wanted in the price range I wanted. I never felt pressured. Jim in finance was also friendley and helpful and the whole process was quick and painless. I felt very comofortable the entire time. More
by jblum1
Employees Worked With
Peggy, Jim
June 16, 2010
Peggy Witkowski was very helpful and patient with the Peggy Witkowski was very helpful and patient with the purchase of a car for my mother. She went above and beyond my expectations. The service was e Peggy Witkowski was very helpful and patient with the purchase of a car for my mother. She went above and beyond my expectations. The service was excellent especially by her as well as everyone else in the dealership. from selection to completion where we left in my mothers new car took only a couple of hours. Most of it was questions my mother had for her pertaining to the car. I will recommend this dealership to all. Thank you so very much. More
by holst
Employees Worked With
Peggy Witkowski
June 16, 2010
I went to Ramsey Mazda to look for a car for my mother. I went to Ramsey Mazda to look for a car for my mother. Peggy Witkowski was very helpful and patient. We bought the car there today, June 15,2010 I went to Ramsey Mazda to look for a car for my mother. Peggy Witkowski was very helpful and patient. We bought the car there today, June 15,2010 and they had it ready for us to leave in in a short period of time. Peggy in conjunction with all who work there made the experience fantastic. Thank you Peggy and all who helped us. I can't say enough nice things about her and the staff. Regards, J. Holst / Helena Holst. More
by holst
Employees Worked With
Peggy Witkowski
June 07, 2010
I went to this dealership because my father wanted me to get my new car there because he had gone to Ramsey mazda with my little sister to get her a car and he said he got a fair price and had a good experi get my new car there because he had gone to Ramsey mazda with my little sister to get her a car and he said he got a fair price and had a good experience. I had the worst expereince of my life there. Not only was the store dirty, every sales person in that store looked at you like a piece of meat. I waited for 2 hours in the show room to talk to Bill about the car I wanted. I wouldn't have minded the wait if he had actually tried to spend time with me when he was free. When he finally had time to talk to me about the car I wanted, he seemed uninterested in what I wanted and didn't explain any of the additional packages or options for the Mazda 3 5-door. When he did take time to sit down with me, he kept getting up to go talk to other people looking at cars in the show room or going outside and smoking cigarettes. Everytime I had to fill out another form it meant I would be sitting alone at a desk for another 30 minutes. All I knew was I wanted White with black interior and a moon roof. He tried to talk me out of the car I wanted because they didn't have that color in stock, when I refused to be manipulated and settle for a car I did not want he refused to offer me a discount for anything (I am a recent college graduate and a first time buyer) but he did try to SELL me yankee tickets. He made a huge deal about how difficult it was to find the car I wanted and it took a week for him to locate it--the wait was not the problem for me. When the car finally came in I had an appointment to pick it up at 7pm. When I walked into the dealership to finish my paperwork I had to wait another 2 hours to sign the financing papers. The car was there and ready to go accept Bill noticed that there were all weather mats in the vehicle; while I was still sitting in the car he opened all the doors and took all of them out telling another guy that worked there about "HOW SCREWED HE GOT ON THIS CAR." It was UNPROFESSIONAL to say the least. The finance guy ( I do not remember his name ) was very nice and was the only person to appoligize to me about the wait. I gave them a $2500 cash down payment and finally got to leave. About a week later I recieved a phone call at work from the dealership telling me there was a problem with my paperwork and I had to come back to the dealership to resign the papers. I work and live approximately 40 miles 1-way from the dealership (I went there because of my father) and asked them if they could fax me what needed to be resigned and they refused. I drove there after work to find out that THEY had written the wrong amount on my MSRP by $200 and the bank would not pay them because of their mistake. They would not compinsate me for the miles I had put on my vehicle to drive there out of my way. When I walked into the dealership I was treated with disrespect. It has been 2 months since this has happened and they STILL call me to take surveys after I told them I will not be returning to that specific dealership and please not to contact me. Bottom line, the Mazda 3 is a wonderful car and I would recommend getting one. However, I would never recommend this dealership to my worst enemy. This was the largest group of unprofessionals I've ever had to come into contact with. More
by Colleenc
Employees Worked With
Bill
June 07, 2010
About 2 Weeks ago i had the Honor, and Heart warming privledge of purchasing a Brand New Mazda CX-7 with Peggy. As soon as i walked in the door her warming smile and positive attitude made the purchase privledge of purchasing a Brand New Mazda CX-7 with Peggy. As soon as i walked in the door her warming smile and positive attitude made the purchase a lock. She did all she possibly could to accommodate me with the best rate and going over the details of my new car. This is my 2nd Mazda purchase from Ramsey Mazda, and both times i have been overwhelmed by far with Above Excellent service. What i appreciate most is the you are treated as an Individual and not as a Profit number, which i dislike. As long as Mazda Ramsey will be there i will be a faithfull and repeat Customer. Thank you Peggy. May all that is great come to you .. More
by JuanZarate3rd
Employees Worked With
Peggy Witkowski
June 04, 2010
I would like to say that the sales team at Ramsey Mazda knows what it is to run a successful business. Peggy Witkowski and the other sales persons provided me with a level of service that is outstanding! knows what it is to run a successful business. Peggy Witkowski and the other sales persons provided me with a level of service that is outstanding! I got more than I wanted in this car buying experience. My car is a perfect match for me and I think I was lead to Ramsey for a reason. Thank you all for your cooperation in finding what I wanted and for a price that I could afford. I love my Mazda 3 that is fully loaded!!!!! Jennifer Brown More
by jenniferb4u
Employees Worked With
Peggy Witkowski
June 03, 2010
Ramsey Mazda succeeds in providing a level of customer service that I thought was no longer possible to find. My Sales Consultant, Peggy Witkowski, put her entire focus not on the car itself, but on my s service that I thought was no longer possible to find. My Sales Consultant, Peggy Witkowski, put her entire focus not on the car itself, but on my satisfaction and comfort level with the car and the entire car leasing experience. To me, it's the little things that create that EXCEPTIONAL customer service experience -- little things like offering me a bottle of water, providing a professional introduction to the Finance Manager, cooling off the car while I was completing the paperwork so that I wouldn't have to get into a hot car, offering to pick me up if getting a ride to the dealership was inconvenient for me, thorough explanations of the car features, a true concern that I knew how to get to the dinner I was attending that night,.... I could go on and on. I have never been overly impressed by the service I received with any car dealership, the service levels are mediocre at best - but THIS experience was quite different. The service at Ramsey Mazda blew me away. Congratulations on raising the bar when it comes to service. Who knew that car buying CAN be ENJOYABLE!! More
by Jkeyes
Employees Worked With
Peggy Witkowski
June 02, 2010
I just wanted to say dealing with Ramsey Mazda was one of the best experiences I have ever had. Not only did they not lie to me, but they actually DROPPED the price by a couple of dollars in my favor! The the best experiences I have ever had. Not only did they not lie to me, but they actually DROPPED the price by a couple of dollars in my favor! The manager, Jason is by far, the most professional and courteous person I have ever met in my 15 years of buying cars. Not only was Jason a pleasure to deal with, but he is very easy on the eyes-too bad I am already married! More
by tennisplayer1981
Employees Worked With
Jason
June 01, 2010
Normally, I hate the thought of shopping for a new car...and the hard sell, sleazy, stereotypical car-salesman treatment I recently received at Wayne Mazda is exactly the reason why. I really had car...and the hard sell, sleazy, stereotypical car-salesman treatment I recently received at Wayne Mazda is exactly the reason why. I really had my eye on a Mazda 3 though, so, undaunted, my husband and I drove over to Ramsey Mazda. WOW...what a difference. We worked with Peggy, who was an absolute pleasure. No condescending sales rap, no hard sell, no effort to try and do anything other than answer our questions (and there wasn't a question we had that she didn't know the answer to), and help us decide if the 3 was right for us. Honestly, if you drive one, the cars sell themselves, so Peggy's low-key approach was exactly what convinced us to spend our money at Ramsey rather than Wayne. Rick, in finance, was every bit as accommodating and pleasant to work with. In fact, as hard as this may be to believe, I would actually describe our experience at Ramsey Mazda as fun. And that's not something you are likely to hear every day. Kudos to Ramsey Mazda for getting it right. In fact, kudos to the group that owns all the Ramsey dealers. In our search for a new car, my husband and I also visited Ramsey Jeep and Ramsey Subaru, and while we didn't ultimately buy a car at either, we got the same excellent service both times. More
by codgers
Employees Worked With
Peggy (Sales) and Rick (Finance)
