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Ramsey Mazda

Ramsey, NJ

4.9
2,315 Reviews

436 Rt. 17 North

Ramsey, NJ

07446

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2,315 Reviews of Ramsey Mazda

January 26, 2021

Great inventory even though completely under construction. Our salesman worked hard to present options for us to choose from. Social distancing and face masks could be observed better. Our sales More

by Trebich
Recommend Dealer
Yes
Employees Worked With
Joe in finance, Victor Jacobson
Jan 29, 2021 -

Ramsey Mazda responded

We're happy to see that you had the type of experience that we strive to provide. Thank you for sharing!

January 26, 2021

ON MONDAY MORNING ABOUT 7,40 I CALLED THE SERVICE DEPARTMENT, AND I GOT THE APPOINTMENT 10AM AT THE SAME DAY! MR. TODD STACK WAS MY SERVICE ADVISOR AND I ALWAYS APPRETIATE HIS PROFESSIONAL ADVICES! More

by LASZLO G.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Stack
Jan 29, 2021 -

Ramsey Mazda responded

Thank you for sharing, we're glad you had a great experience with our Service team!

January 26, 2021

I waited 2 hours for the finance meeting. When I went to have my plates installed, they just handed them to me when I asked if they install them, they just handed them to me. Eric, the salesman, was nice e More

by RAPIDDOOR.MITCH
Recommend Dealer
No
Employees Worked With
Erik Valentin
Jan 29, 2021 -

Ramsey Mazda responded

We're very sorry and surprised to see that you had an experience like this! It's common practice that we install customer plates, and we have no answer as to why yours did not follow the same protocol. We sincerely apologize for your experience and hope that you will return to us for a much better one in the future.

Feb 03, 2021 -

RAPIDDOOR.MITCH responded

And waiting 2 hours for finance office to close my CASH deal. I was offered a free oil change for waiting 2 hours.

January 26, 2021

So happy we went to Ramsey Mazda for our CX-5. The entire experience was a pleasure, thanks to Rocky & Donovan. Great vehicle and deal! The CPO price was exactly what it showed on their site and the More

by KJS2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rockstone Dunn, Donovan Lau
Jan 29, 2021 -

Ramsey Mazda responded

We're happy you chose us! Thank you for sharing your experience with us. We appreciate your business.

January 26, 2021

Everyone at Ramsey Mazda was super nice and extremely helpful. They made the whole car buying process very quick and easy. I am pleased with their services. More

by cmurphy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donovan Lau, Justin Arce
Jan 29, 2021 -

Ramsey Mazda responded

Thank you for sharing this with us, we appreciate the kind review!

January 25, 2021

Loaner was great. Todd found me the best coupon and car was ready when promised! THey washed my car for me also which was a nice surprise!! More

by lmay06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Stack
Jan 29, 2021 -

Ramsey Mazda responded

Thank you for letting us know, we're happy to see you had a great service visit!

January 25, 2021

My visit was seamless. Loaner car clean The only improvement would be for Mazda to reimburse me the money spent on the KNOWN problem with the car accessory power not shutting off. It’s not a recal More

by ALYSONBARATTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Stack
Jan 25, 2021 -

Ramsey Mazda responded

Thank you for your honest review, Alyson. The issue you had repaired has been logged with Mazda Corporate, which will allow them to make decisions on recalls in the future. Thank you for coming in.

January 25, 2021

Todd was excellent. I was very pleased with my experience. I am glad that I purchased my car from Ramsey Mazda. Thank you very much. More

by NIKNAK124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Stack
Jan 25, 2021 -

Ramsey Mazda responded

Thank you, we appreciate your service business!

January 25, 2021

Everyone was very kind, especially Marc who took care of me! He was personable, knowledgeable, and made sure I was up to date on everything my car needed / all the work that was completed that day. The serv More

by aocampo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Debenedetto
Jan 25, 2021 -

Ramsey Mazda responded

We're so glad to see you had a great experience with our Service Department, thank you for sharing!

January 23, 2021

Leases can be stressful especially negotiating prices. I had a great experience with Victor and Donovan. Victor took the time to show me the Mazda app and all new features in the car. He also took the time More

by Scp9525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Jacobson, Donovan Lau
Jan 25, 2021 -

Ramsey Mazda responded

We're happy to see that our team gave you a great buying experience! Thank you so much for sharing.

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