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Ramsey Mazda

Ramsey, NJ

4.9
2,319 Reviews

436 Rt. 17 North

Ramsey, NJ

07446

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2,319 Reviews of Ramsey Mazda

January 12, 2021

Great overall experience sales department were friendly and do not pressure you for a sale. I have to especially thank Eric Taylor who went above and beyond with customer service and made the process of bu More

by Carlo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Taylor, Mike Abreu, Ray Rotella
Jan 12, 2021 -

Ramsey Mazda responded

We're glad you had a 5-star experience!

January 12, 2021

Todd was great in service and rocky was great in the sales dept, good people. They helped price match and kept the price down, thanks! More

by MADRAZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rockstone Dunn, Todd Stack
Jan 12, 2021 -

Ramsey Mazda responded

Thanks very much for the kind comments, we appreciate your service business!

January 12, 2021

Our service representative Marc is very professional and extremely diligent. He is one of the reasons we continue going to this Mazda dealership. But, the last few services we've had, the checklists for top More

by Walter W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Debenedetto
Jan 13, 2021 -

Ramsey Mazda responded

Thanks very much for sharing. We appreciate your service business, and your honest comments. We will definitely be sharing them with our staff to ensure that all services are performed to specifications. We look forward to seeing you again.

January 11, 2021

Great car dealership; front and back. Sales and service both top notch. And Mazda makes very good cars. Have two of them: 2019 CX-9 and a 2019 CX-5. More

by Duke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Stack
Jan 12, 2021 -

Ramsey Mazda responded

Thanks so much, Duke! We're very happy to see you feel this way!

January 09, 2021

Lounge areas were all under construction. The place design for waiting was really packed with people and noisy. There was no comfortable place to sit and wait. This was never informed in advance. More

by CARLOS_SAKAIHARA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Krystal Gebbia
Jan 11, 2021 -

Ramsey Mazda responded

Hi Carlos, we're very sorry that you had an unpleasant service experience. We're working hard to improve our sales and service areas and we apologize that the ongoing construction got in the way. We hope that you will return to us next time and visit our brand new facility for a much better experience. We appreciate you choosing us for your service needs.

January 09, 2021

Being a long time customer at this dealership, Todd by far is the easiest person to work with... He explains things thoroughly and is honest ! More

by luanne223
Recommend Dealer
Yes
Employees Worked With
Todd Stack
Jan 11, 2021 -

Ramsey Mazda responded

Thanks so much, we appreciate your loyalty!

January 08, 2021

Service was excellent. It was a very friendly environment. Everyone was extremely caring and very helpful. I was given information that I had asked about and they went above and beyond to answe More

by RYANADAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Henry, Marc Debenedetto, Todd Stack, Krystal Gebbia
Jan 12, 2021 -

Ramsey Mazda responded

We're happy to see that you had the type of service experience that we strive to provide. Thank you for sharing!

January 08, 2021

Todd was amazing. Very knowledgeable and helpful. Service waiting room was not there. Just 2 chairs. It’s under renovation they said. But Todd was too good. More

by goldieshah
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Stack
Jan 12, 2021 -

Ramsey Mazda responded

Thank you for your kind comments, we do appreciate your service business! We hope that you'll visit us again when our renovation is complete for a much more comfortable service wait.

January 08, 2021

Excellent service. There was a misunderstanding with me getting a loaner vehicle when getting serviced and Marc DeBenedetto was able to assist accordingly by arranging a ride home/ pickup for me. Marc is e More

by Nostrebor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Henry, Marc Debenedetto, Todd Stack, Krystal Gebbia
Jan 11, 2021 -

Ramsey Mazda responded

We're glad to see you had a 5-star service experience! Thank you for sharing.

January 08, 2021

Todd was great to work with. Very personable and made the experience easy. Felt very safe too with everything considering covid. Thank you all so much! More

by EABREU95
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Stack
Jan 11, 2021 -

Ramsey Mazda responded

Thank you for sharing your service experience with us, we're glad it was a great one!

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