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Ramsey Mazda

Ramsey, NJ

4.9
2,315 Reviews

436 Rt. 17 North

Ramsey, NJ

07446

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2,315 Reviews of Ramsey Mazda

January 09, 2021

Being a long time customer at this dealership, Todd by far is the easiest person to work with... He explains things thoroughly and is honest ! More

by luanne223
Recommend Dealer
Yes
Employees Worked With
Todd Stack
Jan 11, 2021 -

Ramsey Mazda responded

Thanks so much, we appreciate your loyalty!

January 09, 2021

Lounge areas were all under construction. The place design for waiting was really packed with people and noisy. There was no comfortable place to sit and wait. This was never informed in advance. More

by CARLOS_SAKAIHARA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Krystal Gebbia
Jan 11, 2021 -

Ramsey Mazda responded

Hi Carlos, we're very sorry that you had an unpleasant service experience. We're working hard to improve our sales and service areas and we apologize that the ongoing construction got in the way. We hope that you will return to us next time and visit our brand new facility for a much better experience. We appreciate you choosing us for your service needs.

January 08, 2021

Service was excellent. It was a very friendly environment. Everyone was extremely caring and very helpful. I was given information that I had asked about and they went above and beyond to answe More

by RYANADAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Henry, Marc Debenedetto, Todd Stack, Krystal Gebbia
Jan 12, 2021 -

Ramsey Mazda responded

We're happy to see that you had the type of service experience that we strive to provide. Thank you for sharing!

January 08, 2021

Todd was amazing. Very knowledgeable and helpful. Service waiting room was not there. Just 2 chairs. It’s under renovation they said. But Todd was too good. More

by goldieshah
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Stack
Jan 12, 2021 -

Ramsey Mazda responded

Thank you for your kind comments, we do appreciate your service business! We hope that you'll visit us again when our renovation is complete for a much more comfortable service wait.

January 08, 2021

Excellent service. There was a misunderstanding with me getting a loaner vehicle when getting serviced and Marc DeBenedetto was able to assist accordingly by arranging a ride home/ pickup for me. Marc is e More

by Nostrebor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Henry, Marc Debenedetto, Todd Stack, Krystal Gebbia
Jan 11, 2021 -

Ramsey Mazda responded

We're glad to see you had a 5-star service experience! Thank you for sharing.

January 08, 2021

Todd was great to work with. Very personable and made the experience easy. Felt very safe too with everything considering covid. Thank you all so much! More

by EABREU95
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Stack
Jan 11, 2021 -

Ramsey Mazda responded

Thank you for sharing your service experience with us, we're glad it was a great one!

January 08, 2021

Excellent service and We are very happy with our new CX9. We will highly recommend Ramsey Mazda to our family and friends. Very satisfied customers. More

by RHART24651
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donovan Lau
Jan 11, 2021 -

Ramsey Mazda responded

Thank you for sharing this with us, we appreciate the kind review!

January 07, 2021

Fast service, fair price. I went to Mazda for a Used CX-5 after not getting service from Honda. I arrive at Ramsey and am paired up with sales in minutes. Picking up was equally as easy. More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Rodriguez
Jan 12, 2021 -

Ramsey Mazda responded

Thank you for the great feedback, we thank you for choosing Ramsey Mazda!

January 06, 2021

I HIGHLY recommend Victor Jacobson of Ramsey Mazda. From start to finish he did not let me down. He was a pleasure to work with and I would recommend anyone who was interested in Mazda to go through Victor. More

by reliefd10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Jacobson
Jan 06, 2021 -

Ramsey Mazda responded

Thank you for the kind comments, we're happy to see you had a great experience!

January 06, 2021

Victor was great from beginning to end of the process. Super nice and very well educated on our CX-5. Couldn’t be happier with the level of his service. Thank you Victor! More

by Eddie and Maryam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Jacobson
Jan 07, 2021 -

Ramsey Mazda responded

Thanks so much for letting us know! We're glad to see Victor gave you a great buying experience!

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