
Ramsey Mazda
Ramsey, NJ
Filter Reviews by Keyword
By Type
2,320 Reviews of Ramsey Mazda
This is my 6th Mazda; 3rd with Ramsey Mazda. With the current public health crisis I wondered what the experience of getting a new car would be like but I shouldn't have wasted my time worrying because t current public health crisis I wondered what the experience of getting a new car would be like but I shouldn't have wasted my time worrying because the team at Ramsey Mazda has got it down. Because I am a returning customer 90% of the work was done ahead of time via email and text and then all I had to do was go in to sign the papers and pick up my 2021 CX30 More
All of the staff at Ramsey Mazda were extremely helpful. They explained to me what was required to be done to ensure safety and what could be deferred. No pressure to buy anything. As always excellent servi They explained to me what was required to be done to ensure safety and what could be deferred. No pressure to buy anything. As always excellent service from the staff at Ramsey Mazda. More
I went to get my oil change and to get part replaced on rear hatch. It was all complete in less than an hour. Everyone was very pleasant to interact with. rear hatch. It was all complete in less than an hour. Everyone was very pleasant to interact with. More
Service was quick and efficient . Very polite staff. This is our 3rd vehicle from this dealership, son and daughter also leased and purchased here . Satisfied. is our 3rd vehicle from this dealership, son and daughter also leased and purchased here . Satisfied. More
Absolutely incredible service. A life saver. Will be coming back for my next car in the future, Justin stayed late with the finance manager for me, couldn't be more grateful. coming back for my next car in the future, Justin stayed late with the finance manager for me, couldn't be more grateful. More
All were helpful in getting the cluster fixed on my new Mazda by giving us a loaner for over a month and expediting the part to fix the car Mazda by giving us a loaner for over a month and expediting the part to fix the car More
Servicing my highly customized Mazda at Ramsey Mazda was another painless event. My service advisor; TODD STACK is always lively, informative and conscientious to customers needs.My loaner was a 2020 Mazda another painless event. My service advisor; TODD STACK is always lively, informative and conscientious to customers needs.My loaner was a 2020 Mazda CX30. It's so nice, I'm looking to buy one with turbo, from Ramsey Mazda. My serviced car is back in shape. Thank you Ramsey Mazda and service advisor Todd Stack. 🤗 More
This review follows a 5-star review I left for Ramsey Mazda. The salesperson, Rocky Dunn, errored when registering my car and requested new license plates, which costs more; I had asked to transfer plat Mazda. The salesperson, Rocky Dunn, errored when registering my car and requested new license plates, which costs more; I had asked to transfer plates from a different car. I'm giving 2-stars now because he acknowledged the error, but he would not refund the additional cost of getting new plates. The sales manager initially said that I would not be refunded for the error because it was too late to fix the error - he eventually transferred the decision-making authority to the salesperson. This does not make sense because the decision affects the entire dealership; the salesperson's decision to not reimburse me for the error does not necessarily align with the goal of the dealership. More
Poor overall experience . Only a day after replacing my 4 tires (and I hardly drove that day) , the “ low pressure” signal turned on at around 5 30 pm on Friday . Waiting for the car dealership to open tod 4 tires (and I hardly drove that day) , the “ low pressure” signal turned on at around 5 30 pm on Friday . Waiting for the car dealership to open today to better understand what happened . I can’t answer the question of “Quality of work” but i am living a frustrating experience , especially after spending over $2000.. The likelihood my tire hit a nail less than 24 hours after replacing 4 tires and less than 20 miles driving on regular road is low. More
Todd was awesome as usual! Great explanations of repairs & even got me under a car on a lift to show me! Excellent! Use of loaner allowed me to survive the 48 hours without my car. & even got me under a car on a lift to show me! Excellent! Use of loaner allowed me to survive the 48 hours without my car. More