
Ramsey Mazda
Ramsey, NJ
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2,319 Reviews of Ramsey Mazda
Great experience! All the employees we dealt with were professional, responsive, personable, and informative. During these crazy, stressful times, it was a pleasure to All the employees we dealt with were professional, responsive, personable, and informative. During these crazy, stressful times, it was a pleasure to deal with an organization that actually made our lives a little easier. Brandon, Erik, and Donovan steered us throught the process effortlessly. More
Had no involvement with management and service. Couldn’t exit without putting in a score. Ignore the scores I submitted on them. Salesperson very knowledgeable exit without putting in a score. Ignore the scores I submitted on them. Salesperson very knowledgeable More
Thanks Willie and Ramsey Mazda for making this experience effortless!!! We enjoyed every moment of our car buying time ... we love you guys !!! The Kisala family!!! effortless!!! We enjoyed every moment of our car buying time ... we love you guys !!! The Kisala family!!! More
Good service. Very courteous and attentive client contact. Slower than expected delivery, but didn't metter during covid. Suggest all your people wear masks and have hand sanitizer at every positi contact. Slower than expected delivery, but didn't metter during covid. Suggest all your people wear masks and have hand sanitizer at every position where there is an interaction. More
Excellent service department. Timely , professional , kind. I will continue to receive service from Ramsey even though I get free oil changes at Wayne Mazda. That says something about Todd kind. I will continue to receive service from Ramsey even though I get free oil changes at Wayne Mazda. That says something about Todd More
This is the very best dealership I’ve ever had to work with , hands down. The service staff are friendly, courteous and thorough. They made recommendations, but put no pressure to do work that wasn’t abso with , hands down. The service staff are friendly, courteous and thorough. They made recommendations, but put no pressure to do work that wasn’t absolutely necessary. More
Never Going Back I was referred to Ramsey Mazda through TrueCar. After the test drive, we sat down to do paperwork and I was then told the TrueCar quote was "a mistake I was referred to Ramsey Mazda through TrueCar. After the test drive, we sat down to do paperwork and I was then told the TrueCar quote was "a mistake" and they could not sell to me at their quoted price. Because I desperately needed a car for work that week, I bought the car after getting them to split the difference on the "mistake." I asked them to throw in all-weather floor mats for my troubles and they agreed. On the day I took delivery of the car, the business manager told me they had overestimated the government charges and would be sending a refund check in a few days. After waiting and not receiving the check, I called and their story changed. They refused to issue a check and they insisted I provide a credit card number to process the refund. I suppose this was to save less than $2 on postage and merchant fees. However, when I took delivery of the car, the mats were not installed, but were left in an opened box in the trunk instead. When I got home, I saw that the driver's mat had visible signs of wear (not minor), so they didn't even give me new floormats. My experience at Ramsey Mazda was so unpleasant that I decided that living with used floormats would be better for my blood pressure than going back to complain. I will say that I had to return for the free first oil change and for a recall and the service department experience was fine. More
Excellent smooth experience while buying a car.everything was turned around in a fast and easy way. I did come in knowing what I want and the price range I need to be here and was presented with a clear , was turned around in a fast and easy way. I did come in knowing what I want and the price range I need to be here and was presented with a clear , no surprises number with no pesky hidden fees. Finance process was also very straight forward and clear. All in all great job. More
The workers were very nice and professional. They thoroughly explained what was done and tried their best to help me find what I was looking for. thoroughly explained what was done and tried their best to help me find what I was looking for. More
I had a very good experience from when I first called until I drove away. Everyone was very polite and professional. My salesman Victor Jacobson and the Business Mgr Donavan Lau were amazing, both mad until I drove away. Everyone was very polite and professional. My salesman Victor Jacobson and the Business Mgr Donavan Lau were amazing, both made the transaction easy. More