
Ramsey Nissan
Upper Saddle River, NJ
Filter Reviews by Keyword
By Type
2,134 Reviews of Ramsey Nissan
After having an unbelievably awful experience at another dealership I was hesitant and doubtful about finding the perfect car for me. I was Charles for almost 2 weeks and needed a car desperately. I contin dealership I was hesitant and doubtful about finding the perfect car for me. I was Charles for almost 2 weeks and needed a car desperately. I continued to research dealerships online and switched my focus from Fords to Nissans. I found a car that seemed it fit all my requirements, called to schedule a test drive and crossed my fingers. Upon arriving I was extremely pleased with how we were greeted. The receptionist was kind and friendly. She introduced me to Maria who was also very polite and professional. Needless to say, within 2 hours, I had found the car I was looking for and with the help from Fernando, I was set!! I returned the next day to pick up my CPO Murano and I couldn't be happier with it!!! While Maria walked me through a few more of the options my car had, she even helped me sync my iPhone to the Bluetooth. It was great! While asking about adaptors for my phone and the sound system, Maria realized the cord was missing. Without hesitation, Maria said she would order it and mail it to me when it arrived. I couldn't be happier!! Although this dealership is about an hr away from where I live, I would come back and I've even already recommended it to many of my friends. More
I live in Upstate NY, but when I service my car I only go to Ramsey Nissan in NJ. This business will go out of it's way to give you outstanding service. The mechanics are excellent, knowledgeable and trustwo to Ramsey Nissan in NJ. This business will go out of it's way to give you outstanding service. The mechanics are excellent, knowledgeable and trustworthy. I don't think you can trust just anyone to service your vehicle - so for me it's got to be Ramsey Nissan. .....STANDING OVATION FROM DOLORES IN UPSTATE NY More
I have given this rating to Ramsey Nissan due to the circumstances and the inconvience that I was caused by breaking down just a couple days after I bought the vehicle. They informed me that I could not circumstances and the inconvience that I was caused by breaking down just a couple days after I bought the vehicle. They informed me that I could not take the vehicle home the day of purchase because they had to "inspect" and "service" my vehicle before pick up. Which I completely understood, but just a couple days after, I broke down merging onto 80, I was told by a different Nissan Dealership that they towed my car to, that the Ramsey Nissan Auto Service Department did NOT make sure the "Turbo Tube" on my vehicle was tightened properly. After calling, they sent Samir, my representative, with a loaner car which I ended up not needing because the other Nissan Dealership took care of my vehicle on the spot. But after the incident, I called to advise them that I was very unhappy that this accured just days after picking up the vehicle, I was put on the phone with several different individuals (which seemed like they were just passing me off) and then I finally spoke with Andrew, who to my knowledge was the Service Manager, he then advised me that he has absolutely no record that this even occured, that I was being "irrational" and that "this occurs all the time." He was very rude to me on the phone and it seemed as though he could care-less that this even occurred or that I could have been in a major car accident. I would be very speciticle about purchasing your next vehicle with them, the service department did not "inspect" anything properly, which might cause a major car accident, and management team doesn't care. They just want the sale. BE CAUTIOUS! More
We all have either had or heard about dreaded experiences during a car purchase. I was in the market for a CPO Altima and by researching online, found the perfect 2011 Altima 2.5SL with very low mileage and during a car purchase. I was in the market for a CPO Altima and by researching online, found the perfect 2011 Altima 2.5SL with very low mileage and at a great price at Ramsey Nissan. Being Certified and having such low mileage, I doubted there would be any issues with the car itself. Determined to avoid as much hassle, hard selling tactics, ridiculous add-ons and save as much time as possible, I reached out to Ramsey via Live Chat the afternoon of Dec. 30th. I was assisted by Gabriela who very pleasantly provided additional information on the car & fees. I presented an offer for a little bit less than the web price, hoping to benefit from it being the end of the year. Giancarlo, her Manager, approved the deal and we finalized the details and numbers via phone & e-mail with no stress, no hard sell. I submitted my credit application through their website and was hoping to pickup my car the next day, New Year's Eve. Giancarlo passed along my deal to Mae to tie up any loose ends and handle the delivery. They had someone pick me up from the train station, I walked in around 5 PM 12/31, checked out the car, took care of all the paperwork and was out the door shortly after 6. All 3 reps were a pleasure to deal with and made for an exceptional, time saving, stress free & hassle free experience. I will definitely be recommending Ramsey to anyone I know in the market for a New or CPO Nissan. BTW, I am loving my car and now thoroughly enjoy my commute to work every day! More
I purchased my Nissan in March of 2013 at Ramsey Nissan and it has turned out to be a fantastic relationship. The car was back once for post-delivery accessory installation and for oil change every 3500 m and it has turned out to be a fantastic relationship. The car was back once for post-delivery accessory installation and for oil change every 3500 miles. These folks treat your car as if was their own. I am an independent sales person and their respect for my time is outstanding. I could have never asked for better interactions with a dealer service department. They are fast, through and the car comes out washed!!!! They do the requested service and then talk about planning for the future service visits. I love knowing that they are doing a check up and also checking for re-calls and any other manufacture's notices. I have sat and watched them treat every customer that comes in with the same care. I will recommend them to everyone. Thanks guys!!! More
I had such a pleasant experience working with Ramsey Nissan. They were so helpful with all my questions and listening to what I was looking for in a vehicle for my family. I would highly recommend the Nissan. They were so helpful with all my questions and listening to what I was looking for in a vehicle for my family. I would highly recommend them to anyone. Mae Naber was awesome to work with!!! More
Looking for a new car was always a hastle until I met with Dwayne Jones. Dwayne exceded all my expectations! Not only is he knowledgable of his product, he customer service is extrodinary. Dwayne really with Dwayne Jones. Dwayne exceded all my expectations! Not only is he knowledgable of his product, he customer service is extrodinary. Dwayne really went out of his way when he delivered my brand new nissan altima to Pennsylvania. The transaction was so smoothed I offered him a tip but he refused. Dwayne was such a gentlemen, respectful of my time and worked around my schedule. This experience with Dwayne has changed my views on buying a car. Ramsey Nissan is lucky to have Dwayne part of the sales team. If it wasn't for Dwayne I would have not bought a car from Ramsey. More
Mae was super friendly and down to earth. She took time to answer any questions that I had . I usually hate shopping for cars because the sales people are so pushy. Mae was the exact opposite and still mad to answer any questions that I had . I usually hate shopping for cars because the sales people are so pushy. Mae was the exact opposite and still made a sale. I would defiantly recommend her to any of my friends!!!! More
I have had my car serviced here for over six years, and every time their service has been exceptional. I have been dealing with Alan Galinko for a few years and each time it has been a pleasant experience. every time their service has been exceptional. I have been dealing with Alan Galinko for a few years and each time it has been a pleasant experience. He always presents himself in a professional manner and his friendliness is a welcome feature. He goes out of his way to make my wait acceptable. He keeps me informed of any work to be done ahead of time if something arises that was not expected. I always recommend this facility to anyone who is looking for a service repair. I have put my trust in this dealership and they have yet to disappoint me. More
Purchase was a pleasure and first oil change was in and out. They even throw in a free car wash after service.....Thanks...we are off to a good start. out. They even throw in a free car wash after service.....Thanks...we are off to a good start. More