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Ramsey Nissan

Upper Saddle River, NJ

4.8
2,133 Reviews

401 Route 17 South

Upper Saddle River, NJ

07458

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2,133 Reviews of Ramsey Nissan

October 13, 2021

Very efficient, very friendly, and very knowledgeable Carlos was called to help us and we were so fortunate to have him. Drove away today with a beautiful Pathfinder Thank you. More

by vickieiselefla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Ovalle
Oct 15, 2021 -

Ramsey Nissan responded

Thank you for sharing your service experience with us, we're glad it was a great one!

October 08, 2021

Came in for an oil change. Was in and out in less than 45 mins. Quick and professional service visit with minimum of fuss. The advisor provided a short list to lookout for the next visit. More

by Bigb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evert Mendez
Oct 12, 2021 -

Ramsey Nissan responded

We're so glad to see you had a great experience with our Service Department, thank you for sharing!

September 27, 2021

Our salesman Brandon Newsome was so inviting and helpful. He understands the pressure someone is going through to make the right decision an couldn't have been more accommodating. More

by stacksenj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Newsome - 5 Stars
Sep 28, 2021 -

Ramsey Nissan responded

Thanks so much - we appreciate the kind feedback and support for our team! We look forward to seeing you again!

September 26, 2021

Service was completed expeditiously . Evert was friendly & competent. I will be returning for all service needs . I have nothin else to add to this review More

by mjfrost0607
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evert Mendez
Sep 27, 2021 -

Ramsey Nissan responded

Thank you for sharing this with us, we appreciate your loyalty, and the kind review!

September 24, 2021

Alan managed my case wonderfully. He kept me aware of where we were in the diagnosis of my car all the way through and was very knowledgeable More

by mchalhoub3
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alan Galinko
Sep 24, 2021 -

Ramsey Nissan responded

Thanks so much for your positive feedback, we appreciate your business!

September 23, 2021

I just came from this dealer. I went out with the salesman for a test drive on a new Rogue. I told him two stories about why I didn't buy some other cars. One was that my trade in was worth $9000 fro More

by SMH
Customer Service
Friendliness
Price
Recommend Dealer
No
Sep 24, 2021 -

Ramsey Nissan responded

Hello, I'm very sorry to see that you've had this type of experience with us. I'm unable to look you up based on your screen name, would you mind contacting me directly so that I can address the issues you brought up in your review? You can reach me at (201) 825-4040 ext 5001. Thank you, Jeff Monninger, General Sales Manager

Sep 24, 2021 -

SMH responded

There’s nothing to address. People need to know what kind of business you are running. Bait and switch on prices. Advertise one price and then mark it up only after test drive. Offer crappy trade in price even when dealers are begging for trade ins to sell in this market. Rude finance guy. Obnoxious salesmen who are only willing to give a fair deal after customer leaves. Just a horrible experience.

September 23, 2021

They always provide quick service and their staff is always friendly. Great experience every time. More

by ikaplan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Fetner
Sep 24, 2021 -

Ramsey Nissan responded

We're glad to see that you're having great service experiences, thank you for sharing!

September 17, 2021

They always provide quick service and their staff is always friendly. Great experience every time. More

by Jenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evert Mendez
Sep 24, 2021 -

Ramsey Nissan responded

Thanks so much Jenny, we're happy to see this!

September 14, 2021

When car needs service they take the time to explain what they did in layman’s terms. Always have good inventory of cars to choose from More

by Purplepear1887
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alan Galinko, Evert Mendez
Sep 15, 2021 -

Ramsey Nissan responded

Thank you for taking the time to rate us! If there's anything we can do to improve your experience in the future, don't hesitate to let us know.

September 11, 2021

Always great service! Evert was very friendly and professional. He was able to answer my questions I received the car on time and am very pleased with the service. More

by jljishere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evert Mendez
Sep 15, 2021 -

Ramsey Nissan responded

We're so glad to see you had a great experience with our Service Department, thank you for sharing!

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