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Ramsey Nissan

Upper Saddle River, NJ

4.8
2,133 Reviews

401 Route 17 South

Upper Saddle River, NJ

07458

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2,133 Reviews of Ramsey Nissan

October 15, 2020

Incompetence I was given one price then a higher price Incompetence I was given one price then a higher price because a mechanic didn’t know what he was doing No service just transactional group More

by ddlohse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jennifer Vanfleet
Oct 16, 2020 -

Ramsey Nissan responded

We're very sorry that you feel this way. Our techs and service staff are very capable, but there is always a chance of clerical error. We hope that you will return to us for a much better experience.

Oct 18, 2020 -

ddlohse responded

It was not a clerical error he should known he needEd to break the door panel Since the part needed to go inside the door when the initial price was quoted Also 47 dollars to replace a beak light bulb is also a rip off

October 14, 2020

Very professional and honest. Great communication. From the moment I walked in to the moment I left. Definitely would recommend to friends and family. Very satisfied More

by GILROD14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Galinko, Jennifer Vanfleet
Oct 16, 2020 -

Ramsey Nissan responded

Thanks for sharing your experience with us, we're glad it was a great one!

October 14, 2020

Brian did an excellent job on both visits this is why I came back to see him. He was very informative and follows up even after the sale. More

by rherrera777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Muller
Oct 16, 2020 -

Ramsey Nissan responded

Thanks so much for your loyalty! We're glad Brian's giving you great experiences!

October 14, 2020

The sales rep., Dennis Thompson was amazing. He answered all my questions and got me the price I needed. The finance rep., Nancy was also very good. More

by jerrydi1949
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Thompson , Dennis T
Oct 16, 2020 -

Ramsey Nissan responded

Thank you for sharing!

October 13, 2020

I had the pleasure of working with Karan when purchasing a Nissan Rogue. I was treated like I was staying at a five star resort. Karan is extremely professional and polite. He is very knowledgeable, explain More

by linda07424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Harding, Karan Kamara
Oct 13, 2020 -

Ramsey Nissan responded

Thanks so much Linda, we're glad to see you had a great experience with Karan! We appreciate the kind review.

October 12, 2020

Karan Kamara went above and beyond to help me get into my Dream Car, He also took the time to show me all of the features of my Maxima. I traveled from Massachusetts to Ramsey Nissan, Karan and Nancy worked More

by kelzgreeneyez78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karan Kamara
Oct 12, 2020 -

Ramsey Nissan responded

We're so glad to see this, thanks so much for sharing! We hope you enjoy your new Maxima!

October 12, 2020

Hi, I had an appointment for oil change 1st service at 930 and I arrived at 940. I did not leave before 12 noon. I think the process is slow and not efficient. I appreciate if something can be done to red More

by singerah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Oct 12, 2020 -

Ramsey Nissan responded

Thank you for letting us know, we are doing our best to improve our wait times! We hope that you will continue to visit us for your service needs and have better experiences in the future.

October 12, 2020

Jorge Prado is great to work with, values your time, and is very accommodating with what you are looking for. I would greatly recommend working with him at Ramsey Nissan. More

by RYAN.VOIGT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Prado
Oct 13, 2020 -

Ramsey Nissan responded

Thank you for the kind feedback, Ryan. We're glad you had a great service experience!

October 07, 2020

The quick service department was very efficient and competent in their work. The work was done quickly and suggestions for future service was greatly appreciated. More

by PIRI41697
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evert Mendez
Oct 07, 2020 -

Ramsey Nissan responded

We're glad to see you had a great experience with our Service Department, thank you for sharing!

October 06, 2020

I thought my frost 3 oil changes were free since I leased my car thru Ramsey Nissan. Ended up that I was charged. I did ask about that and was told no. Very confused. Over all it was fine. More

by FWLART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who i was dealing with
Oct 07, 2020 -

Ramsey Nissan responded

We're very sorry to see this! If you need any clarification regarding your services, please ask to speak to our Service Manager for the most accurate information. Thank you!

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