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Ramsey Nissan
Upper Saddle River, NJ
2,136 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,136 Reviews of Ramsey Nissan
July 21, 2020
I feel like I was given the run around from the start. How did I leave the dealership with a car and yet no loan secured? I was told to come in and resign at a higher interest rate yet lower payment. Afte How did I leave the dealership with a car and yet no loan secured? I was told to come in and resign at a higher interest rate yet lower payment. After the interest rate was incorrect from what I was told on the phone - on the paper because "his finger must have slipped" I started to feel even more uneasy. The reduction of payment was only because the cosmetic insurance I was paying for was removed and I no longer had it . Many other things never pointed out and felt deceived. Was told I could not back out the deal because the registration etc was already done. Asked to speak to a manager and was never able to. We are literally done with Nissan after being customers for six years or so. Sirius was supposed to be included for three months,a minor thing, and a month later when my husband brought it in they activated after I had asked about it that day. I was also told the car was serviced before I purchased and yet the carfax was incorrect and surprise surprise the check oil light and tire light went on a few days ago. (Around one month after I purchased and was also told that the carfax just didn't update yet) You guys did the oil change and whatever else on Monday so I guess that's all I have to say at the moment. I really wish I didn't purchase this vehicle from you because who knows what else I was lied to about. More
by spreston516
Verified CustomerEmployees Worked With
Alex Meza, David Hershey
July 21, 2020
No haggle stress free Jorge was a Salesperson of his word. Jorge was welcoming and was at Ramsey door to greet me at my scheduled time. Jorge explained the dealerships com Jorge was a Salesperson of his word. Jorge was welcoming and was at Ramsey door to greet me at my scheduled time. Jorge explained the dealerships commitment to me and their service department. More
by LY5CH
Employees Worked With
Jorge Prado
July 20, 2020
Great visit. Service provider at the express service desk informed me I could hold off on brakes and flush until next oil change. Usually Dealers like to sell you unnecessary services but it seems thi desk informed me I could hold off on brakes and flush until next oil change. Usually Dealers like to sell you unnecessary services but it seems this one is honest and trustworthy. They will keep me coming back as a loyal customer More
by Rusttwallace
Employees Worked With
Evert Mendez
July 20, 2020
Nissan Ramsey takes pride in its service department and are work to avoid any misunderstandings. The work was completed on-time without issues including a recall item. They made sure for safety reasons t are work to avoid any misunderstandings. The work was completed on-time without issues including a recall item. They made sure for safety reasons the recall work was done on my visit. More
by FERN5771
Employees Worked With
Alan Galinko
July 17, 2020
Starting w sales, I feel that nissan from the start showed that the customer mattered. This was my first experience buying a used vehicle. The atmosphere is pleasant. Everyone from the car wash folks showed that the customer mattered. This was my first experience buying a used vehicle. The atmosphere is pleasant. Everyone from the car wash folks to mechanics to clerical and service advisor simply give you the feeling that they care and want the customer to have a positive experience. More
by Dedicated customer
Employees Worked With
Dianna gorzka, Andrew S. Nudge, Jennifer Vanfleet, Michael Convertino
July 17, 2020
Dave Hershey was fantastic to work with. He was knowledgeable, personable and genuinely wanted me to be happy with my purchase. I love my new car. knowledgeable, personable and genuinely wanted me to be happy with my purchase. I love my new car. More
by TRACI.LINER
Employees Worked With
David Hershey
July 17, 2020
Very friendly and professional. No pressure from sales reps. Very pleasant atmosphere. Andrew Nudge great sales rep. Would recommend this dealer to both family and friends. reps. Very pleasant atmosphere. Andrew Nudge great sales rep. Would recommend this dealer to both family and friends. More
by Nickycdumont
Employees Worked With
Andrew S. Nudge
July 17, 2020
Very respectful and kept to the time scheduled. Kept all Covid protocols. Glad they took care of the recall issue simultaneously. Even washed my car! Covid protocols. Glad they took care of the recall issue simultaneously. Even washed my car! More
by SHEASMOM55
Employees Worked With
David Steinberg, Alan Galinko
July 16, 2020
We always have a great experience dealing with Jorge Prado. He’s a major reason why we keep coming back to Ramsey Nissan! We’ll keep coming back! Prado. He’s a major reason why we keep coming back to Ramsey Nissan! We’ll keep coming back! More
by gmiller853
Employees Worked With
Jorge Prado
