Ramsey Subaru of Des Moines
Urbandale, IA
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30,000 mile maintenance Dennis Parker, Service Advisor, explained exactly what is included in this service but letting me know they will do only what my car needs and no more Dennis Parker, Service Advisor, explained exactly what is included in this service but letting me know they will do only what my car needs and no more. It was nice to know this. More
Great! Very friendly and process was quick and easy. Dealership and it’s personnal have always been friendly, helpful and easy to deal with. Would highly recommend to anyone looking to buy a new or used Dealership and it’s personnal have always been friendly, helpful and easy to deal with. Would highly recommend to anyone looking to buy a new or used car. More
6k service Efficient &respectful of my time, loved the free car wash. Used shuttle service and it was also timely. No more comments at this time and on this day Efficient &respectful of my time, loved the free car wash. Used shuttle service and it was also timely. No more comments at this time and on this day More
Effecient friendly service Everyone there is very friendly. The service is efficient and I always get my car back when they say I will if not before. Dennis and Jerry do a grea Everyone there is very friendly. The service is efficient and I always get my car back when they say I will if not before. Dennis and Jerry do a great job! More
Bought new outback. Matt was a good guy to deal with. No b. S. Worked with our concerns. Explained everything in detail. Stayed in our timeline and didn’t give us any “su Matt was a good guy to deal with. No b. S. Worked with our concerns. Explained everything in detail. Stayed in our timeline and didn’t give us any “surprises “. More
Had the car for 5 months because they couldn't get the part The most pathetic service I have ever dealt with. Had our car for 5 months. Asked them to repair a dent while they had it.. which of course they didn' The most pathetic service I have ever dealt with. Had our car for 5 months. Asked them to repair a dent while they had it.. which of course they didn't do. Called about maintenance on our car since it was the winter and it needed some things. They didn't do that and were condescending to my wife on the phone. Got it back, scratch on the side.... Horrible. Horrible service More
Great experience Like most have said, this dealership rocks. JJ, Doug and Dennis all were so incredibly helpful getting me in my new crosstrek. I have never had suc Like most have said, this dealership rocks. JJ, Doug and Dennis all were so incredibly helpful getting me in my new crosstrek. I have never had such a pleasant and comfortable car buying experience, I went to test drive the car on monday and doug was so nice and went above and beyond with customer service. I met with JJ yesterday (tuesday) to go over my trade in and work out some of the credit stuff, he was also super respectful and helpful in answering all of my questions. Dennis helped with the financing and suggested U of I credit union, which was great because they were able to get me financed and stay in my budget with a super low interest rate. I will be suggesting ramsey subaru to everyone and will not be going anywhere else in the future. Thanks again guys, you were all great. The only thing that would make me even happier is if they swapped my suspension out for me on my last car, I know it’s a lot to ask but it would mean a lot to me. I have the factory suspension and would be happy to bring it in to have swapped. Please consider this. More
Such kind and welcoming customer service! Great experience with Ramsey Auto Center! Dejah was so kind and really listened to what I wanted in a vehicle. They were not pushy and did not try to Great experience with Ramsey Auto Center! Dejah was so kind and really listened to what I wanted in a vehicle. They were not pushy and did not try to sell me anything I was uncomfortable with according to my budget. The stressful process of buying a car was made so easy! Thanks for the great experience! More
Service I have been using Ramsey for many years. I great respect for them and all the hard work they put into making sure I am satisfied with their service. I have been using Ramsey for many years. I great respect for them and all the hard work they put into making sure I am satisfied with their service. More
More then just a buyer you feel welcomed like family. Paul made us feel more then just a buyer you feel welcomed like family. The scheduling a time to meet at first bothered me. But now I see why. During Paul made us feel more then just a buyer you feel welcomed like family. The scheduling a time to meet at first bothered me. But now I see why. During my scheduled appointment it was all about us with no distractions. Answered all my questions and you can contact them anytime if you have more. They are there for you today and in the future. You are part of the Subrau Family. More