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Ramsey Subaru of Des Moines

Urbandale, IA

4.8
2,551 Reviews

9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,551 reviews

January 07, 2019

Great service. There was a recall on my vehicle. I made an appointment, went in, it was taken care of. I don't stress about going there as everyone is efficient and More

by MAZDA2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Wolford, Dave Davis
January 07, 2019

First service Didn't rotate tires as recommended on the service schedule. Didn't call and speak to me just didn't complete that portion of the service. More

by jharter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Allan Fitz
January 07, 2019

Great dealership! Great staff! Great prices!great cars! My wife and I did a drive through the lot after a date night! Just looking around ,knowing she was about due for a new car. We went in just to test dr More

by jeszacdierks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J. J. James, Michael Novak
January 07, 2019

Service Super good service when coming in for oil change without an appointment Took them less than a half hour and they completed required safety check More

by ledburyg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Plumb
January 07, 2019

Excellent Ramsey Subaru gave us a fair trade in value for our vehicle and was very easy to negotiate the bottom end of the new Subaru Forester. More

by ruthwhite-avon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grafft, Dennis Bracewell, Pat Klinefelter
January 05, 2019

Very pleasant experience. Especially Paul Moser Paul and the rest of the team really cared about what we wanted. They really listened and heard us. They were very flexible as we refined our selectio More

by Joe J
Price
Recommend Dealer
Yes
Employees Worked With
Paul Moser, Dennis Bracewell, Kim Freeborn, Shiv Patel
January 04, 2019

Oil Change Auto was serviced quickly and efficiently. Service manager reviewed carefully what was to take place and then summarized for me following the complet More

by uffdameg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curt Barber
January 04, 2019

Car maintanance check. I had good service. Over due for oil change. Needed tire checked. Tires were ok. Needed filter and wiper replacement. I didn’t have to wait very long. More

by Vickster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jedidiah?
Jan 05, 2019 -

Ramsey Subaru of Des Moines responded

Vickster, thank you so much for the update on your service visit. We truly appreciate your business ! Thanks Again Tim Jennings General Sales Manager Ramsey Auto Center

January 04, 2019

Great experience I was thoroughly impressed with the friendliness, professionalism, helpfulness, and good humor of everyone I interacted with that day. I felt like I w More

by ena.beganovic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Dixon, Chris Donahue, Dennis Bracewell
January 04, 2019

I LOVE Ramsey's service center! I have to drive nearly 1 hour to get to Ramsey's but it is so worth it because they are so awesome. For those little problems that don't take long to More

by QUILLSLKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Fenimore, Kim Freeborn, Jerry Vansickel, Dennis Parker , Allan Fitz, Dave Davis
Jan 05, 2019 -

Ramsey Subaru of Des Moines responded

QUILLSLKS, thanks you so much for the kind words about our service department and for your trust and loyalty as we do appreciate your business and hope to continue to prove just that. Have a great 2019 Thanks Again Tim Jennings General Sales Manager Ramsey Auto Center

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