Ramsey Subaru of Des Moines
Urbandale, IA
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Great experience Like most have said, this dealership rocks. JJ, Doug and Dennis all were so incredibly helpful getting me in my new crosstrek. I have never had suc Like most have said, this dealership rocks. JJ, Doug and Dennis all were so incredibly helpful getting me in my new crosstrek. I have never had such a pleasant and comfortable car buying experience, I went to test drive the car on monday and doug was so nice and went above and beyond with customer service. I met with JJ yesterday (tuesday) to go over my trade in and work out some of the credit stuff, he was also super respectful and helpful in answering all of my questions. Dennis helped with the financing and suggested U of I credit union, which was great because they were able to get me financed and stay in my budget with a super low interest rate. I will be suggesting ramsey subaru to everyone and will not be going anywhere else in the future. Thanks again guys, you were all great. The only thing that would make me even happier is if they swapped my suspension out for me on my last car, I know it’s a lot to ask but it would mean a lot to me. I have the factory suspension and would be happy to bring it in to have swapped. Please consider this. More
Service I have been using Ramsey for many years. I great respect for them and all the hard work they put into making sure I am satisfied with their service. I have been using Ramsey for many years. I great respect for them and all the hard work they put into making sure I am satisfied with their service. More
Such kind and welcoming customer service! Great experience with Ramsey Auto Center! Dejah was so kind and really listened to what I wanted in a vehicle. They were not pushy and did not try to Great experience with Ramsey Auto Center! Dejah was so kind and really listened to what I wanted in a vehicle. They were not pushy and did not try to sell me anything I was uncomfortable with according to my budget. The stressful process of buying a car was made so easy! Thanks for the great experience! More
More then just a buyer you feel welcomed like family. Paul made us feel more then just a buyer you feel welcomed like family. The scheduling a time to meet at first bothered me. But now I see why. During Paul made us feel more then just a buyer you feel welcomed like family. The scheduling a time to meet at first bothered me. But now I see why. During my scheduled appointment it was all about us with no distractions. Answered all my questions and you can contact them anytime if you have more. They are there for you today and in the future. You are part of the Subrau Family. More
Pretty good Took my car back while I was waiting for my mom. Said they would leave it unlocked. Didn’t. Alignment a little off. Wheels straight but not aligned wi Took my car back while I was waiting for my mom. Said they would leave it unlocked. Didn’t. Alignment a little off. Wheels straight but not aligned with steering column. More
This dealership continues to improve service Excellent service, however car was not washed despite showing salt from last snow. Will take car back to be washed using Fleet Wash ticket. Overall Excellent service, however car was not washed despite showing salt from last snow. Will take car back to be washed using Fleet Wash ticket. Overall rating: very. Good. More
Subaru wrx sti I knew exactly what I wanted from Ramsey Subaru and Paul Moser did everything he possibly could to make it happen. It was an overall great experience. I knew exactly what I wanted from Ramsey Subaru and Paul Moser did everything he possibly could to make it happen. It was an overall great experience. He’s very knowledgeable and exceeded my expectations. I would highly recommend. More
Above-and-beyond help with tire pressure Ramsey checked a tire that I thought wasn't holding air. They checked the tire, which was fine. Then the service adviser checked my gauge. He found it Ramsey checked a tire that I thought wasn't holding air. They checked the tire, which was fine. Then the service adviser checked my gauge. He found it was giving an inaccurate reading and took the time to recommend a more accurate model. He was patient, courteous, and proactive. More
Warranty Work was completed as promised Services are completed as promised. Facilities are clean and accommodating. Shuttle driver was AWESOME and courteous. I was acknowledged on each ar Services are completed as promised. Facilities are clean and accommodating. Shuttle driver was AWESOME and courteous. I was acknowledged on each arrival and attended to quickly. More
First oil change I took my 2018 CX-5 in for it's first oil change, the service guys were very polite, quick, explained the review sheet of what all they did to me. I took my 2018 CX-5 in for it's first oil change, the service guys were very polite, quick, explained the review sheet of what all they did to me. More