
Ramsey Subaru
Ramsey, NJ
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3,953 Reviews of Ramsey Subaru
Morgan was great! Went the extra mile for me and my new radio. She also answered my texts right away. So good job and I will return for service at Suburu. radio. She also answered my texts right away. So good job and I will return for service at Suburu. More
great service The service here couldn't be better; prompt, courteous, employees kept me apprised of progress and time frame; offered car wash; a pleasure to deal wi The service here couldn't be better; prompt, courteous, employees kept me apprised of progress and time frame; offered car wash; a pleasure to deal with! Believe me, your customers take notice and appreciate this! More
The service was good everything was ready and I didn’t have to ask for anything else because all the details were was done I really appreciate for your service have to ask for anything else because all the details were was done I really appreciate for your service More
VERY GOOD SERVICE We felt safe in the service center. The people who work in the service center helped me with my car. I am very happy I got your brand of car. The visi We felt safe in the service center. The people who work in the service center helped me with my car. I am very happy I got your brand of car. The visits are peaceful in the service of a SUBARU. THANK YOU SUSAN WALSH 6 WILLIAM J. MURPHY WAY PARKRIDGE NJ 07650. PS THE NICES PEOPLE, LOVE THEM. More
Everything went smoothly. My salesperson and finance officer were knowledgeable, friendly and efficient. Jason was extremely helpful in explaining the use of all the equipment My salesperson and finance officer were knowledgeable, friendly and efficient. Jason was extremely helpful in explaining the use of all the equipment and answered all my question. More
The AC seemed to be off, not sure if it was broken, but it was very uncomfortable in the waiting room. I also was annoyed that the techs said my rear breaks needed replacing while the front ones were brand it was very uncomfortable in the waiting room. I also was annoyed that the techs said my rear breaks needed replacing while the front ones were brand new, however I knew the opposite to be true. I asked the techs to vacuum my car, they neglected the back seat and the trunk. More
Sales Guy was good. Financing was shady. I bought a car in the middle of a pandemic. Everything about the dealership made me feel safe compared to others that I was considering. Some places I bought a car in the middle of a pandemic. Everything about the dealership made me feel safe compared to others that I was considering. Some places allow customers on the showroom floor. This one does not, which is a credit to the management (1). The Sales guy was great (2). Those two reasonas are why this is a three star review instead of one. Unfortunately, this was a transaction in slow motion. It took several days to find the car that I wanted to buy due to NJ State requirements for cleaning between test drives (no hit to the dealership's star rating due to this hurdle -- it appears they complied with requirements, which was actually reassuring). I obtained financing through my credit union, which took a few days. However, the dealership refused to honor the check. I'm sorry, but that is not OK. The Finance guy tried to pin the blame on the Sales guy (who was great -- plus one star). Let's be realistic. The Finance guy has a conflict of interest. Yes. He helps you get financing, but he also tries to sell you a warranty that you don't need or want. If you show up with a check from another bank for the agreed sale amount, he won't be able to up-charge you. Total time from first test drive to completion was 10 days. There is no star impact for length of transaction. I'm just noting it for others who might be contemplating buying a car during COVID. So, this is a one star review for the Finance guy refusing to honor my credit union's check. Add a star for the Sales guy. Add a star for the COVID precautions. That's how we get to three stars. I selected "No" on recommending this dealership due to the finance hurdles. If they want a "Yes" all they have to do is agree to take my credit union's money. More
At this Subaru ServiceMaster Center. You will meet staff who are Friendly, courteous, knowledgeable staff from the moment you drive into the center. You are updated constantly on the status of your repairs who are Friendly, courteous, knowledgeable staff from the moment you drive into the center. You are updated constantly on the status of your repairs and no extra repairs are made unless you give approval. Keeping you in charge if what is done. And you get a free car wash! More
A Piece of Cake! During this pandemic, I was not sure about purchasing a new car. I did lots of research on line. Makes, models, color, etc... After selecting my c During this pandemic, I was not sure about purchasing a new car. I did lots of research on line. Makes, models, color, etc... After selecting my choice, I reached out to various dealerships and Ramsey Subaru, by far was the best. Everything was done via phone calls and emails. I made an appointment to test drive the vehicle. I told my sales person, Charles Wilson, that I needed to think about it. He said no problem and later that evening, I called and purchased my 2020 Subaru Crosstrek Premium! Great car, great service, good price! Like I said, “a piece of cake”! More
Awesome People and Excellent Service I always deal with Ramsey Subaru. I drive from Long Island while having many options on Long Island but I only trust Ramsey Subaru to purchase from a I always deal with Ramsey Subaru. I drive from Long Island while having many options on Long Island but I only trust Ramsey Subaru to purchase from and have them service my car. Brought my car at 1PM and left at 4PM with new front rotors, alignment, oil change, tire rotations and a wash!!!! I will always go back to Ramsey and always recommend this establishment. More