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Ramsey Subaru

Ramsey, NJ

4.8
3,953 Reviews

905 Route 17 South

Ramsey, NJ

07446

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3,953 Reviews of Ramsey Subaru

June 04, 2020

My first experience with Ramsey Subaru was awesome. Even during this challenging time everyone from Alex the Sales Manager, Jason the delivery coordinator to Cory and Matt the finance team went above an More

by kazcrew2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory and Matt in Finance, Jason Delivery Coordinator, Alex Petrushin
Jun 05, 2020 -

Ramsey Subaru responded

Thank you for sharing your experience with us, we appreciate the kind review!

June 02, 2020

Mechanic's did not install brakes properly. Brake pads were installed incorrectly. Had to go to a local mechanic to have the problem solved. Very disappointed that what looks like such an amazin More

by NOSTROJOHN
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ramsey Service
Jun 04, 2020 -

Ramsey Subaru responded

Hello - we're very sorry to see this! We were not made aware of any issues regarding your service. Had we known, we would have been happy to double check the work for you. Please don't hesitate to contact us if you need any further assistance or would like to speak to our Service Manager Jon DeStefano about your visit - 855-890-5675.

May 25, 2020

Great customer service by John Fast in and out....what else can you ask for. Very attentive to customers questions...everyone is very friendly and when first driving in the crew up More

by JREYESJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kane
May 27, 2020 -

Ramsey Subaru responded

Thank you for sharing!

May 25, 2020

Ramsey Subaru Service staff are always professional, informative each time I’ve brought my Crosstrek in. Especially during this unprecedented time. I called Service to find out what the protocol was r More

by EDWINAROBERTS2
Recommend Dealer
Yes
Employees Worked With
David Melendez Express Service Advisor
May 27, 2020 -

Ramsey Subaru responded

Thanks very much for sharing, we're glad you had a good experience with our service team!

May 25, 2020

Quick service and the staff was very professional and welcoming.. The waiting area was clean and even with the pandemic I felt that it was safe. More

by DIANE.HUSSEY
Recommend Dealer
Yes
Employees Worked With
Jose Pujol, Jon DeStefano
May 27, 2020 -

Ramsey Subaru responded

Thank you for sharing!

May 25, 2020

Morgan was professional, kind and courteous. She kept me abreast of time, details about my car and the cost of the experience. I appreciate your hard work. More

by DAUBERT0913
Recommend Dealer
Yes
Employees Worked With
Morgan
May 27, 2020 -

Ramsey Subaru responded

Thanks so much for choosing us for your service needs, we appreciate your business!

May 25, 2020

They consistently provide the best professional service that I’ve experienced at any repair facility! Everyone is always so friendly and smiling and it’s a pleasure to do business there. More

by JOHNMILLEN
Recommend Dealer
Yes
Employees Worked With
Jose Pujol, Jon DeStefano
May 27, 2020 -

Ramsey Subaru responded

We're so glad to see you had a great experience with our Service Department, thank you for sharing!

May 24, 2020

Everyone is friendly and not a long wait time. Also I noticed they removed the snack/coffee section during the pandemic which was very smart of them to do. More

by SABRINANDEJESUS
Recommend Dealer
Yes
Employees Worked With
Ramsey Service, Jose Pujol, Jon DeStefano
May 27, 2020 -

Ramsey Subaru responded

Thank you for sharing, and understanding! Our snacks will be back when it's safe!

May 24, 2020

I feel like movie star..everyone greets you ask if you need coffee Etc...Feel very welcome great people to converse with problem solving skills Thanks Ramsey Family.. More

by GIZMO126ST
Recommend Dealer
Yes
Employees Worked With
Ramsey Service, Stan Vasin
May 27, 2020 -

Ramsey Subaru responded

Thank you for sharing, we're glad you had a great experience with our Service team!

May 23, 2020

Friendly service, and all parts & service related discounts/ offers were honored. The dealer even applied a small discount to the cost of labor to compensate for the service taking longer than expec More

by ARDMYTRENKO
Recommend Dealer
Yes
Employees Worked With
Jon DeStefano
May 27, 2020 -

Ramsey Subaru responded

Thank you for sharing the details of your visit with us, we're glad it was a good one! Please note that we only removed our coffee/snack service due to the current pandemic - this is for everyone's safety. As soon as it's safe to bring it back, rest assured that we will!

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