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Ramsey Subaru

Ramsey, NJ

4.9
3,948 Reviews

905 Route 17 South

Ramsey, NJ

07446

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3,948 Reviews of Ramsey Subaru

February 13, 2020

Awesome Service As always great service. Helpful and knowledgable service rep. Very comfortable waiting area. Service was completed in a timely manor and car was r More

by STANISKO28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramsey Service
Feb 14, 2020 -

Ramsey Subaru responded

Thank you, we're very glad to see this!

February 12, 2020

Service requires imporvement in customer handling Called with Juliana to ask price for a specific service. She has put me on hold for 10 minutes. Then I have cut the call and redialed, and she gave th More

by pra06tik
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juliana
Feb 14, 2020 -

Ramsey Subaru responded

We're very sorry that you had this type of experience with our staff, there is no excuse for poor customer service and your comments will be addressed with our entire team. We believe we're competitive with our service rates, if you would like to contact our service manager for a second quote, please ask for Jon DeStefano.

February 12, 2020

Excellent service This is my 2nd Subaru serviced in Ramsey. I have always had a positive experience. While I have other dealerships closer to my home, I will continue More

by CRA1220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Mantell, Ramsey Service, Ryan Foley
Feb 14, 2020 -

Ramsey Subaru responded

Thank you, we're very glad to see this!

February 11, 2020

I was already really impressed with the sales department in getting my BRZ last year. I don’t drive it too much but went ahead with scheduling my first service. Esma helped me through the whole process. Eve More

by CLOMBARDO
Recommend Dealer
Yes
Employees Worked With
Esma, Dino Kulanusorstit
Feb 17, 2020 -

Ramsey Subaru responded

Thanks for sharing your service experience with us, we're glad it was a great one!

February 11, 2020

Larry was great and very honest. We had a mishap with the price of the Subaru but Larry was upfront and honest with it which I appreciated. Great service and love car. More

by BDELIA
Recommend Dealer
Yes
Employees Worked With
Larry
Feb 14, 2020 -

Ramsey Subaru responded

Thank you for sharing this with us, we appreciate your business!

February 11, 2020

Going the extra mile for a customer I had to replace 4 tires and have work done due to a recent recall. Since it was late afternoon on a Friday, I had to take a loaner car which I usual More

by BRODACA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Esma Batca, Ramsey Service
Feb 14, 2020 -

Ramsey Subaru responded

We're glad you had a great service experience, thanks for sharing!

February 10, 2020

Excellent Service! Chris was extremely helpful and got me in and out of the dealership on a Saturday with everything I needed. This was my first time to the service cen More

by cfrazier4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramsey Service
Feb 17, 2020 -

Ramsey Subaru responded

Thanks very much, we're glad to help!

February 10, 2020

Absolutely delightful. I had a very specific need for where I wanted my fog light switch, and it was perfectly placed. Great job by Kathleen J. in coordinating that for me! More

by MIKEY13017
Recommend Dealer
Yes
Employees Worked With
Kate Jergensen
Feb 17, 2020 -

Ramsey Subaru responded

Thank you for sharing, we appreciate the kind review!

February 10, 2020

Always a pleasure My service consultant Chris Schlaier was excellent. Extremely knowledgeable and very helpful. Was able to get 2 recalls and my 60K service all done at More

by FSCHWARZ0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramsey Service
Feb 17, 2020 -

Ramsey Subaru responded

Thank you, we'll definitely pass your comments on to Chris' Manager! :)

February 10, 2020

A very fair deal and very cooperative staff. When I left with my new Subaru, I felt confident in using all the new technology and options. More

by DEQUINN
Recommend Dealer
Yes
Employees Worked With
Alex Petrushin, Ramsey Service
Feb 17, 2020 -

Ramsey Subaru responded

Thanks very much for letting us know!

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