
Ramsey Subaru
Ramsey, NJ
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3,959 Reviews of Ramsey Subaru
Excellent Kathleen was amazing from the beginning to the end. Her knowledge is what bought me back. I will be recommending her. Great job! Thank you! Kathleen was amazing from the beginning to the end. Her knowledge is what bought me back. I will be recommending her. Great job! Thank you! More
Larry was awesome. Larry was a great help. He clearly explained all the features of the model I was interested in and was very patient with my questions. When I picke Larry was a great help. He clearly explained all the features of the model I was interested in and was very patient with my questions. When I picked up the car he was very thorough in explaining the basics to me. His offer to call or stop by if I needed any help with controls was very sincere. And of course he followed up with a phone call a few days later. In a later question I said did not know because I haven't needed service yet. More
Very Good Salesman Had a great experience with Donnie Izone who was helpful during the sometimes difficult process of getting my ducks in a row for the purchase of my ca Had a great experience with Donnie Izone who was helpful during the sometimes difficult process of getting my ducks in a row for the purchase of my car. Unfortunately due to an unexpected illness, he was unable to be with me on the day of delivery, which meant other salespeople had to sandwich me in between their own customers. Fortunately it all worked out in the end. More
Great servcie team I always can count on excellent service. Jim Chalmers is a great service rep and always provides me the timely and updates about my car. He offers g I always can count on excellent service. Jim Chalmers is a great service rep and always provides me the timely and updates about my car. He offers good advice and only tells you what you need. More
This service center is very clean and organized The service people at this location are awesome! The waiting area is comfortable and open. There are snacks and beverages. The oil change took as l The service people at this location are awesome! The waiting area is comfortable and open. There are snacks and beverages. The oil change took as long as the young man said it would when I dropped off my car but it seemed faster due to the pleasant waiting area. More
Would not recommend I didn’t purchase my Subaru here because the sales experience felt like they were trying to get over on me. Instead I purchased my 2018 Forester from I didn’t purchase my Subaru here because the sales experience felt like they were trying to get over on me. Instead I purchased my 2018 Forester from a dealer that was a bit further away. But I have been taking my car here for regular service. Unfortunately the most recent service (30K) turned into a nightmare with return trips required. The service technician cracked the oil pan, so they had to replace it. Then the low oil light kept coming on, so they had to replace it again since something didn’t go right the first time. They broke the hood release lever, the power window aren’t working right, and certain elements of the wheel alignment are “unfixable.” I am looking for a new service center, but honestly it sounds more and more like a may just trade it in for a Honda. More
Recall The service center Esma was very hospitable and courteous. They had to repair a recall on the ignition system. I waited for the repair which was don The service center Esma was very hospitable and courteous. They had to repair a recall on the ignition system. I waited for the repair which was done within about an hour. Waiting room was comfortable. More
tire repair Really enjoyed the service , very friendly and helpful . Great job to all . And the best was a car wash . Thanks for going overboard to make a custome Really enjoyed the service , very friendly and helpful . Great job to all . And the best was a car wash . Thanks for going overboard to make a customer happy . More
Awesome service visit I brought in my outback for service and James was super helpful. He told me he would have the vehicle diagnosed by end of day. And he kept me informed I brought in my outback for service and James was super helpful. He told me he would have the vehicle diagnosed by end of day. And he kept me informed and up to date on the progress the entire time. I would recommend James to anyone that wants a friendly and courteous service experience. Definately five stars for the entire service experience at Ramsey Subaru! More
Quick Recall Fix I received a recall notice on a Saturday. Made an appointment for Wednesday morning. The service rep told me it would be done in about an hour and i I received a recall notice on a Saturday. Made an appointment for Wednesday morning. The service rep told me it would be done in about an hour and it was. Meanwhile I relaxed in a comfortable lounge area with a coffee and other goodies. While no one likes to have to get their car serviced, Subaru really eases the process. More