
Ramsey Subaru
Ramsey, NJ
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3,953 Reviews of Ramsey Subaru
memorable experience while buying a new car We had great experience at Ramsey Subaru. Dino was very easygoing, knowledgeable, accommodating and patient, explaining all the different models and We had great experience at Ramsey Subaru. Dino was very easygoing, knowledgeable, accommodating and patient, explaining all the different models and trim options. We came only to look at different models, may be test drive one and walked out happy owners of the Forester Sport car. More
Dino is a miracle worker This is my second Subaru and honestly, I do not think I will ever choose another car and dealership. I got into a car accident and they helped me get This is my second Subaru and honestly, I do not think I will ever choose another car and dealership. I got into a car accident and they helped me get back on my feet so quickly. Dino is a great salesperson and really cares about the customer. Thank you Ramsey Subaru! More
Not the best While the person handling my account was very professional and courteous, I was called to come get the car before everything was done. Specifically, I While the person handling my account was very professional and courteous, I was called to come get the car before everything was done. Specifically, I was told that, generally, the car gets washed before it is released back to the customer. I was told that had not been done and that it would be 25 minutes before the task was completed. Needless to say, I left without the car wash. If this is part of the service you provide, then why are you calling customers to get the cars and then make them wait for more servicing. This is not very good optics and not a good consumer experience. More
Easy experience I did several visits and test drives to determine which model I wanted. Each visit was pleasant and low-key. I got the car I wanted for a fair price. I did several visits and test drives to determine which model I wanted. Each visit was pleasant and low-key. I got the car I wanted for a fair price. More
Great experience. very nice dealership friendly people.Service area was very clean. sales service price were perfect shopped other dealers ships and fin experience. very nice dealership friendly people.Service area was very clean. sales service price were perfect shopped other dealers ships and finally chose Ramsey. More
A joy to deal with Everyone at the dealership was a joy to work with. There was no nonsense and every request was dealt with in a professional and courteous manner. Everyone at the dealership was a joy to work with. There was no nonsense and every request was dealt with in a professional and courteous manner. More
Excellent sales and support We leased 2 new vehicles (Forester Sport and Ascent) and the entire process could not have been more pleasant and painless. Dino was a fantastic sales We leased 2 new vehicles (Forester Sport and Ascent) and the entire process could not have been more pleasant and painless. Dino was a fantastic sales guide. Helping us find the right vehicles and trims for our needs along with being patient through multiple test drives. He was so quick at every step we never felt like we were waiting. We got rates we were comfortable with and Dino helped ensure everything was ready when we came in to sign and get back out the door. Corey made the signing process painless and efficient. Finally, Chris gave us a great demo of the cars highlighting differences between the 2 and ensuring we could take full advantage of the features. All in all a great experience. More
Excellent service but a few coordination details flopped Since I work locally, I called to schedule my service appointment to ensure I was going to be scheduled only when there was a shuttle available to get Since I work locally, I called to schedule my service appointment to ensure I was going to be scheduled only when there was a shuttle available to get me to work and later to bring me back to pick up my car. Once I arrived and met with the service rep, I was very politely advised that they could shuttle me to work, but no drivers were scheduled for later in the day so there was no chance one would be available to bring me back later to pick up my repaired car. It wasn't a matter that someone had called in sick or had an emergency - I was advised no shuttle driver had been SCHEDULED to work that afternoon. I went ahead with the service, even though I knew I was probably either paying Uber or a taxi to get me back when the car was ready. Really not a great way to start a day. Very early in the afternoon I received a call that my car was ready and if I was available within the next 10-15 minutes, they could pick me up as their last run. I was at a business luncheon far out of the area (traveling as a passenger in someone else's car, obviously) so could not even arrange to make this last-minute option work. More
Great service Thank You. A great facility with service and very helpful staff. It would be better and ideal if more service and finance options are provided. Thank You. A great facility with service and very helpful staff. It would be better and ideal if more service and finance options are provided. More
Ramsey Suburu’s Great Sales Team I switched from a a Lexus crossover to a Forester and the team a Ramsey did everything possible to make my experience a pleasant one. I switched from a a Lexus crossover to a Forester and the team a Ramsey did everything possible to make my experience a pleasant one. More