
Ramsey Subaru
Ramsey, NJ
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3,953 Reviews of Ramsey Subaru
Best quote, great staff Just purchased my second Forester but first time from Ramsey. They offer was the lowest and staff was friendly and efficient; no excessive pushing of Just purchased my second Forester but first time from Ramsey. They offer was the lowest and staff was friendly and efficient; no excessive pushing of options or warranties. Alex Petrushin was my salesperson, I would recommend him. More
Esma is the greatest! Esma did an amazing job with service. Keeping me in the loop on when the car was ready. Even calling me the next day to make sure I was happy and had Esma did an amazing job with service. Keeping me in the loop on when the car was ready. Even calling me the next day to make sure I was happy and had any questions or concerns. More
So grateful. My 2015 impreza was included in a recent break sensor recall, after contacting a dealership close to my home I was told I coulsnt be seen till the end My 2015 impreza was included in a recent break sensor recall, after contacting a dealership close to my home I was told I coulsnt be seen till the end of august... It's May, my car was experiencing issues I wasn't trying to schedule prevenative maintenance. Frustrated, I called Ramsay... Which is a head ache until you can talk to a person; reception was less than helpful. Clayton is sales really turn my experience around by answering the phone and researching my warranty then transfering me to the service department, but not before providing me with his extension incase I needed to call back. John in service was an angle. He was able to fix and wash my car in 35 minutes and got me and my small child on our way to enjoy the rest of the day. John and the service team were all plesant and kind and truly made me feel as if my car, my saftey and my time are important and valuable. I will absolutely be back and I will be sharing my wonderful experience. Thank you John. More
new car purchase great folks all around to work with. Alex was great even called on his day off...Did not get a chance to say hello to Josh maybe next time great folks all around to work with. Alex was great even called on his day off...Did not get a chance to say hello to Josh maybe next time More
Bought two cars here in the past year Really like the folks at this dealership. Worked with Alex for both purchases, but really was a good experience all around both times. The cars wer Really like the folks at this dealership. Worked with Alex for both purchases, but really was a good experience all around both times. The cars were pre-owned, and both have been exactly what I expected them to be. Just laid back folks, looking to sell cars of course, but also really looking to get you in the car you want to be in. If you're shopping, definitely make this one of the stops on your list. Good folks. More
Call back I just wish they actually called me when my car was ready. I had to call them when I was given a time only to be told it would be another hour and wa I just wish they actually called me when my car was ready. I had to call them when I was given a time only to be told it would be another hour and was never called to confirm my car was ready More
Express Service - Oil Change It was my first time at Ramsey Subaru using the Express Service to have my oil changed. Subaru open their doors promptly at 8:00 a.m. and were very o It was my first time at Ramsey Subaru using the Express Service to have my oil changed. Subaru open their doors promptly at 8:00 a.m. and were very organized, helpful and polite. The waiting area was spacious, clean, and comfortable. I was impressed that they had a glass enclosed room with toys to occupy the youngest of customers! They were very thorough and provided complete details of recommendations. When my service was completed, not only did I receive a free car wash, they also cleaned my front driver and passenger rubber floor mats!! They were very muddy due to the abundance of spring rain and outdoor activities. I was very impressed by the service and shared my experience with my neighbors, who also have Subaru cars. They did not disappoint and I'm looking forward to using their services in the future! More
It’s a great experience at the Ramsey, Charles was Excellent and great to work with. Charles is knowledgeable, patient, and was available every time I reach out to him. It was really easy for me to mak Excellent and great to work with. Charles is knowledgeable, patient, and was available every time I reach out to him. It was really easy for me to make my purchase. More
Subperb, efficient and talented. Danielle went above and beyond to make sure I was taken care of. The work has made me feel safe to drive 48 states. Love Danielle went above and beyond to make sure I was taken care of. The work has made me feel safe to drive 48 states. Love More
Routine maintenance - Extraordinary Service This service facility is big, organized and well run. There is always ample staff to process your work efficiently and get you back on the road in sh This service facility is big, organized and well run. There is always ample staff to process your work efficiently and get you back on the road in short time. The waiting area is also big, clean and comfortable. Wifi, TV, a wide range of magazines, excellent coffee (or tea, chocolate, espresso, etc.) and generous assortment of snacks are all free. You get a 23 point inspection and offer a free car wash with every service. A Tech reviews the inspection results with you in detail. IF something is worn they tell you the new condition as comparison which gives you the ability to make educated decisions about when to have additional work performed. More