Ramsey Subaru

Forester Servicing Danielle Aceto was great and took care of everything that needed to be done. Everything that needed to be performed was. Unexpected battery change, bu Danielle Aceto was great and took care of everything that needed to be done. Everything that needed to be performed was. Unexpected battery change, but can't take a chance. More

Love my first Subaru! I leased my first Subaru Forester and love it! Mat was our salesman, he was so friendly and explained every single detail to us. Even his working ho I leased my first Subaru Forester and love it! Mat was our salesman, he was so friendly and explained every single detail to us. Even his working hours was finished, he stayed with us and answered my all questions. Thank you Mat! Congratulations on your coming baby boy :) More

Service Advisor Rude I had a service appointment regarding difficulty with the Starlink apps not functioning, specifically the Magellan navigation system. The service advi I had a service appointment regarding difficulty with the Starlink apps not functioning, specifically the Magellan navigation system. The service advisor was impatient and rude saying, “I don’t know what you are talking about “ and that Starlink was only the emergency button. I tried to explain to him that it came with apps and they were not functioning. When the apps appeared on the screen he still insisted he had never seen this before and didn’t know what it was. The issue I have is that his attitude was challenging as if I had done something wrong. How can he work in Subaru Service and not have knowledge of Starlink? He told me I didn't have the correct phone for Starlink to work, however I had just been to Liberty Subaru 2 weeks prior and the Starlink navigation system worked. also I knew that the Starlink app needed to be updated and needed help with that. I never got that far....he told me my phone was causing the problem. End of visit. PS my son was able to quickly update Starlink so that the naviagation and other apps are now working. The service advisor was rude, challenging, and impatient. More

Expensive and time consuming Went in for a 60,000 mile service and to ready the car for summer. Nothing was actually wrong with the car with the exception of a few bulbs and we s Went in for a 60,000 mile service and to ready the car for summer. Nothing was actually wrong with the car with the exception of a few bulbs and we still wound up paying almost $700 (3/4 of it for labor cost alone). I dread to think what it would have cost us if there actually was something wrong with the car...just saying More

Wonderful experience! I went into Ramsey Subaru looking for a new car to lease and Charlie made the whole experience easy and stress free. He gave me a great deal on a Cros I went into Ramsey Subaru looking for a new car to lease and Charlie made the whole experience easy and stress free. He gave me a great deal on a Crosstrek and I will definitely recommend him and this dealership to other people! More

very good service Appointment was easily set for the time I needed. Very courteous service. Comfortable waiting room. Short wait for service to be done. Work to be done Appointment was easily set for the time I needed. Very courteous service. Comfortable waiting room. Short wait for service to be done. Work to be done was explained in detail. Totally satisfied. More

unscheduled visit I stopped in for warning light without an appointment . They diagnosed a nail in my tire and repaired it while I waited. Excellent and very friendly I stopped in for warning light without an appointment . They diagnosed a nail in my tire and repaired it while I waited. Excellent and very friendly service More

RECALL MADE EASY I received a recall notice in the mail for my car, which was a safety issue. I called & made n appointment. The check in & service was quick & the rep I received a recall notice in the mail for my car, which was a safety issue. I called & made n appointment. The check in & service was quick & the representatives were friendly and professional. More

Great Service Great service and no pressure atmosphere. Got my can it's in great shape and had a pleasure dealing with all departments. I am a happy customer and Great service and no pressure atmosphere. Got my can it's in great shape and had a pleasure dealing with all departments. I am a happy customer and will be again when it's time for a new car! More

recall service The customer service agent was courteous. The service was prompt and. efficient. The coffee in the waiting area is mediocre but it is comfortable wi The customer service agent was courteous. The service was prompt and. efficient. The coffee in the waiting area is mediocre but it is comfortable with outlets to charge phones. More