Ramsey Subaru
Ramsey, NJ
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3,912 Reviews of Ramsey Subaru
Ramsey Subaru I purchased my car 3.5 years ago. I have brought it in for routine services a few times. So far, everything has been good. I purchased my car 3.5 years ago. I have brought it in for routine services a few times. So far, everything has been good. More
Our 4th Subaru My family members have gotten three Subaru’s already from Ramsey Subaru and I figured it was time for me to make the jump from Nissan to Subaru for ou My family members have gotten three Subaru’s already from Ramsey Subaru and I figured it was time for me to make the jump from Nissan to Subaru for our 4th. I was a little nervous at first making the move but Michael Pandofelli was fantastic in working with me and knowing my concerns. I had my heart set on a Crosstrek and Michael bent over backwards to get me everything I wanted. He’s knowledgeable, trustworthy, and his no pressure approach were big factors why I was able to get the Crosstrek I wanted. There are great people working at Ramsey Subaru which is why we continue to come back to them. More
Service Department I've been using Ramsey Subaru since 2003. Service is top-notch. "Veteran" service associates know what they're talking about, and take the time to e I've been using Ramsey Subaru since 2003. Service is top-notch. "Veteran" service associates know what they're talking about, and take the time to explain. New service associates will find out answers if they don't know, or ask someone to help me, which I appreciated. Waiting lounge (with premium coffee machine) is a great touch. As good as it gets, especially with a coupon! My only regret is having to create an account with DealerRater to post this review! More
The experience for the 30,000 mile check-up As usual, the experience was a very positive one. When we called to schedule we were told that the servicing would take about three hours and we were As usual, the experience was a very positive one. When we called to schedule we were told that the servicing would take about three hours and we were offered a loaner car. We declined so my husband stayed in the waiting room and had a pleasant experience (as usual). He availed himself of a beverage and some snacks and some quiet reading time. The car was ready in just about the three hours and then it was washed and ready to go! More
Ramsey Subaru Service is tops Al Cisneros in Ramsey Subaru's Service department provides outstanding customer service. Despite having two other Subaru travel dealerships within 10 Al Cisneros in Ramsey Subaru's Service department provides outstanding customer service. Despite having two other Subaru travel dealerships within 10 miles of my house, I travel quite a distance for him to oversee the service on my car because he is trustworthy and makes sure my car is running well. It's like having a family member in the service department! The new service facility is beautiful - clean, convenient and comfortable. More
Brand New Subaru We loved our experience purchasing a fully loaded 2016 Subaru Legacy from Alex. The process was easy, we got everything we wanted and we also got a gr We loved our experience purchasing a fully loaded 2016 Subaru Legacy from Alex. The process was easy, we got everything we wanted and we also got a great deal! More
Unpressured and Efficient! By far the most relaxed and ergonomic experience I've had with a car dealership ever. Very straightforward with no pressure. Everyone I dealt was comp By far the most relaxed and ergonomic experience I've had with a car dealership ever. Very straightforward with no pressure. Everyone I dealt was competent and friendly. Alex Petrushin was extremely helpful and knowledgeable and made the experience amazingly simple and personable-and continues to be helpful even after the sale. I would definitely buy here again!!! More
Totally stress-free pleasant experience. We were thoroughly pleased and impressed with how Michael helped us understand the various options and details concerning the purchase of our new 2016 We were thoroughly pleased and impressed with how Michael helped us understand the various options and details concerning the purchase of our new 2016 Outback. We were satisfied with the price initially offered and were thus spared the dreaded haggling experience we had with previous dealers. More
fast efficient friendly service The folks at Ramsey Subaru were wonderful when I called in a panic because my engine light came on. First they talked me off "the ledge" then set me The folks at Ramsey Subaru were wonderful when I called in a panic because my engine light came on. First they talked me off "the ledge" then set me up with a brand new loaner car so I could get back to work all within half an hour. they kept me updated throughout the day regarding the status of my vehicle. they diagnosed and fixed the problem then verified their findings with off site Subaru experts. the customer service team got on the phone with the dealer who sold me the car and found out all of my warranty information without involving or bothering me at all. I picked up my car the next day and turned in the loaner within 15 minutes without a single delay or hitch. My total time at the dealer was around 45 minutes. That's how you do it folks! More
Great Experience Service was quick and they were able to help me out with my warranty. Service team was outstanding and they even washed the car and cleaned the wheels Service was quick and they were able to help me out with my warranty. Service team was outstanding and they even washed the car and cleaned the wheels. Would def bring the car back. More