Ramsey Subaru

Helpful, hassle free with kind customer service. I financed a 2015 Subaru Crosstrek from this dealership and everything was smooth, quick and easy during the process. I dealt with Alex primarily and I financed a 2015 Subaru Crosstrek from this dealership and everything was smooth, quick and easy during the process. I dealt with Alex primarily and he responded very quickly back to emails, was straight forward with answering my questions and made me feel comfortable. Overall great experience. I actually live in New York so it was a trip to the dealership but worth it because of the help I received. I would recommend anyone to purchase a car here. More

Great Experience The guys made the entire process easy and fast. I would definitely recommend this dealership if you are looking to buy a Subaru. A+++ all around. The guys made the entire process easy and fast. I would definitely recommend this dealership if you are looking to buy a Subaru. A+++ all around. More

Set client's expectations I was told that the care would come 3 months or less after making a down payment. After many emails and calls, I receive the car almost 5 months afte I was told that the care would come 3 months or less after making a down payment. After many emails and calls, I receive the car almost 5 months after making the down payment. There were many excuses and no type of compensation when I picked up the car almost 2 months after it was suppose to be delivered. Before my car finally arrived, I requested to swap out the car and I would take something comparable that was on the lot. I was willing to pay the extra money, but Kurt was In addition, when I picked up the car, Kurt mention that I could have always asked for a refund but was not told this before I went to pick up the car.not accommodating because my car was in "transit". I think that this dealership should do a better job at being honest and setting the client's expectations. More

All the way from NYC Quick and easy is the only at to describe the transaction and purchase. I told Asher what I wanted, the price was perfect much less than another deale Quick and easy is the only at to describe the transaction and purchase. I told Asher what I wanted, the price was perfect much less than another dealership wanted to charge me and we got it done quick. I love new Subie! More

Clueless sales rep After making it very clear on email that we are interested in seeing a'16 Forester with exact specs when we get to the dealership we are told that the After making it very clear on email that we are interested in seeing a'16 Forester with exact specs when we get to the dealership we are told that they don't have even the base model in this line available for a test drive. Instead the guy starts blaming us for not telling him that we wanted to test drive and that we should have told him ahead of time. Good luck Ramsey, with this boastful attitude you will keep losing customers. We took out business to a nearby Subaru dealership and got to not only test drive but also ordered a factory order for a brand new Forester. The experience at All American Subaru was very delightful and hassle free. Good bye Ramsey you will never see us there again! More

Attentive, Responsive and Their Word is Good We leased an Outback from them. We had been jerked around by another dealer. Outbacks are hard to get. We had reserved one with a credit card numbe We leased an Outback from them. We had been jerked around by another dealer. Outbacks are hard to get. We had reserved one with a credit card number (they didn't run the card). When our car came onto the lot, it got sold. Alex Petrushin, the inventory manager was very upset, he had given us his world that we would have a car. The sale of the one we reserved was an accident. He apologized, went to work and found us another car at a dealership in upstate NY. They sent a person up to get the car. He really went out of his way to make sure we got the same car (actually the one they found was more expensive, but we got it at the price we had agreed to for the first one). When we went to pick up the car the man who did the paper work was excellent. It all went well and we are very satisfied customers. More

Car Service Clean and effective service area. Quickly responded to my service needs and concerns.. Estimated time of service completion was correct. Received d Clean and effective service area. Quickly responded to my service needs and concerns.. Estimated time of service completion was correct. Received discounted price based on coupons More

Very nice experience no gimmick everything is real One of the best dealer I ever experienced,They are honest and reliable. Nice relations and approach ,I will recommend this dealer to my friends. One of the best dealer I ever experienced,They are honest and reliable. Nice relations and approach ,I will recommend this dealer to my friends. More

Awesome Service Department New, state of the art service department facility is top notch! Customer waiting area is very comfortable and accommodating: immaculate, modern decor, New, state of the art service department facility is top notch! Customer waiting area is very comfortable and accommodating: immaculate, modern decor, TV's, refreshments. Just had routine oil change and tire rotation, but it was a very pleasant experience. More

A pleasureable car shopping experience I will be recommending this dealership to any of my friends or family interested in purchasing a Subaru. The dealership is very customer oriented. The I will be recommending this dealership to any of my friends or family interested in purchasing a Subaru. The dealership is very customer oriented. The staff is knowledgeable, pleasant and aim to please. Mike in particular was very easy to work with and made sure I left with the car I had in mind. Thank you Ramsey Subaru! More