Ramsey Subaru

As Stan Lee would say..."Excelsior!" I am pleased to say that my experience or my experiences at Ramsey Subaru have been very pleasant. The staff at the new service center Demonstrated pr I am pleased to say that my experience or my experiences at Ramsey Subaru have been very pleasant. The staff at the new service center Demonstrated professional behavior at the same time giving me a more personal and warming feeling as a family would. I would like to point out that from my first experience there dealing with Clayton Mantell being my Sales representative who sold me my car and Cory Fetkowitz I have had nothing but great things to say about Ramsey Subaru. I also would like to acknowledge Al Cisneros Gordon Torrie Kristine Meyers and most recently Luis Toribio at the new service center for there expertise and again warm welcome and professional assistance. I say this for my experience but have also witnessed this outstanding exceptional service given to all that I seen while at Subaru. To wrap things up I would like to say that that it warms my heart to be able to not only witness but experience kindness from the fine staff at Ramsey Subaru. Society.... The world would be a better place following the example this particular group of fine human beings demonstrate on a day to day basis. I salute you all. :.) More

Stressless purchase. Found Ramsey Subaru online and our salesperson Michael Pandolfelli took it from there. He was extremely helpful and gave great advice. Friendly and at Found Ramsey Subaru online and our salesperson Michael Pandolfelli took it from there. He was extremely helpful and gave great advice. Friendly and attentive throughout the purchase. Was very communicative during and after delivery. Price was the best of any area dealerships we contacted. A very relaxed buying experience that i almost never have seen. More

Couldn't have been better! From first contact on the phone followed by a few emails with Brianna, to closing and Finance with Cory and everyone in between, this was a very effec From first contact on the phone followed by a few emails with Brianna, to closing and Finance with Cory and everyone in between, this was a very effective, considerate and professional team. Alex was like Leonard Bernstein conducting the process (no, I'm not related to him;-). They were able to make this the most pleasant auto purchase experience I've ever had. I have purchased Audi's for 3x the $ (one of them not far from you all btw), and have not been so well managed as a potential to a definite customer ever. All of the people involved were pleasant, professional and effective, extending themselves at every opportunity. I am an employer in a small company, and I'd be proud of this crew if they were representing me. How they managed to convey personal attention in such a busy, dynamic environment (the showroom was rockin) is a tribute to the management team; well done everyone!! I hope my service experiences are as smooth and silky as this was... More

Easy Breezy They made buying a car simple and painless. The whole process was seamless. I visited two times to test drive. They made me a deal I could not refuse They made buying a car simple and painless. The whole process was seamless. I visited two times to test drive. They made me a deal I could not refuse and the car was ready to be picked up two days later. More

Warranty painful Nightmare getting my warranty refunded and it took over 3 months because they forgot to process paperwork after they assured me several times that the Nightmare getting my warranty refunded and it took over 3 months because they forgot to process paperwork after they assured me several times that they did. Purchased in June and asked for refund within 2 weeks and it's now September..... still waiting. Car purchase was otherwise uneventful. More

most pleasurable Mike was the best. He knew the answers to all my questions. He was very professional he returned my calls right away, he got me the car I wanted in th Mike was the best. He knew the answers to all my questions. He was very professional he returned my calls right away, he got me the car I wanted in the color I wanted. Overall my experience with him was very pleasurable !! More

Some administrative issues...but some fair customer service Quickest car purchase I've ever made. Knew what I wanted and what I wanted to spend. The sales guy did mumble through some important information. Thi Quickest car purchase I've ever made. Knew what I wanted and what I wanted to spend. The sales guy did mumble through some important information. Thinking back, I'm not sure if his mumbling was part of his overall sales strategy, or if it's just the way he talks when he's nervous. Either way, I wound up missing some important information that he should have communicated better -- especially when asked direct questions to address what I was confused about. The final sale did have a few administrative hang-ups, but Clayton, the Sales Manager, really tried his best to come up with fair solutions to accommodate me. He showed good customer service skills to salvage the sale, and my good rating for the dealership. More

Quick and painless Friendly people, attentive, helpful sales people, no hard sell at any point. They had the car we called about ready when we got there for a test drive Friendly people, attentive, helpful sales people, no hard sell at any point. They had the car we called about ready when we got there for a test drive. More

Second Subaru from here within a year This is my second time buying a subaru here within a year. This time we picked up a legacy. The sales associate max and mike helped us along with the This is my second time buying a subaru here within a year. This time we picked up a legacy. The sales associate max and mike helped us along with the sales manager Clayton (who I bought my car from previously). Glad he got promoted as he was top notch! Theres not much to say except that if you're buying a subaru, you should do it here. No matter how far and wide. More

12,000 miles Service Great customer service. I was contacted by Kathy reminding me of the 12,000 miles service. She quickly set up the appointment. The staff service was h Great customer service. I was contacted by Kathy reminding me of the 12,000 miles service. She quickly set up the appointment. The staff service was helpful, efficient and pleasant. They took my car in half hour earlier and finished on time. More