Ramsey Subaru

Friendly service reps, comfortable facility. Took my Forester in for scheduled maintenance, waited in the very comfortable customer waiting area. The service rep went over the checklist with me a Took my Forester in for scheduled maintenance, waited in the very comfortable customer waiting area. The service rep went over the checklist with me afterwards and drove out in a nicely cleaned vehicle - both inside and out - within an hour. Very pleasant experience. More

Oil Change / Check Brakes Always a pleasurable experience when i bring my car in for service. Gordon, the service manager is very knowledgeable and friendly, I do not have any Always a pleasurable experience when i bring my car in for service. Gordon, the service manager is very knowledgeable and friendly, I do not have any complaints. More

RADIO REPLACEMENT The BLUETOOTH feature on our 2015 Subaru Forester stopped working and the tech determined that the radio needed replacement. The radio was replaced an The BLUETOOTH feature on our 2015 Subaru Forester stopped working and the tech determined that the radio needed replacement. The radio was replaced and now works well. More

Brought car in for service Brought my car in because the check engine light was on. The technician asked me what I think was the trouble as I knew what the codes were. They di Brought my car in because the check engine light was on. The technician asked me what I think was the trouble as I knew what the codes were. They did not dismiss my thoughts and as it turns out, I was correct. There was a service bulletin on my issue. They gave me a loaner which I had for a week which they did not seem to mind. More

Nice Dealership Dishonest Salesmen I had a poor experience at Ramsey Subaru. Asher indicated we would be negotiating off of the full price (all fees included) and no hidden fees. Afte I had a poor experience at Ramsey Subaru. Asher indicated we would be negotiating off of the full price (all fees included) and no hidden fees. After negotiating and settling on a price I took a look at the paperwork again the next day and I noticed there was a documentation fee for $300 which the salesmen had said originally was the dmv's title and license fee. This turned out not to be the case. Upon me calling his attention to this he denied not mentioning the fee. This was even after my wife and I both heard him say all fees were included in the price we were negotiating, with the only addition being the title and registration fee. To top it off when negotiating the price I was told the advertised 1.49 APR rate was applicable for 5 or 6 year loans by the salesmen. After negotiating the price with Asher based on the monthly calculations using that rate, (and without the extra documentation fee) I was told by the Finance office days later that it only applied to 3 year loans. Luckily I did my homework and was able to renegotiate the rate and sales price (with their finance person) down a little since my bank had a better rate. Another dishonest action was that Asher told me I'd be getting a survey and that if I wasn't going to give him all 10s I should just ignore the survey as it'll just hurt his performance ratings. I'm amazed that he would be so unethical to tell me to omit anything not positive and to push me to give him all 10s. To add insult to injury the next day I notices the antennae wasn't installed on my car. After doing some research I was able to find it in the trunk and install it myself. There are ways to make a good sale without lying to your customers. The dishonesty or lack of education of Asher on their finances Is disturbing. I'm terribly disappointed at how this salesmen would sneak in fees and lie about the financing. I can only hope others at the dealership are more honest with their customers. More

best buying experience 6/24/2015 My wife and I recently bought subaru impreza hb from ramsey subaru and Alex Pietrushin could not have been better. Alex, the sales 6/24/2015 My wife and I recently bought subaru impreza hb from ramsey subaru and Alex Pietrushin could not have been better. Alex, the salesman, was kind, straightforward, efficient and knowledgable. We had been to others dealerships that deals a bit more sleezy but Alex and ramsey subaru were great. I highly recommend Alex and this specific dealership More

Best experience with car dealership My car was serviced accurately, efficiently and in a timely manner; the waiting area was exceptionally pleasant with sits, screen TVs and refreshments My car was serviced accurately, efficiently and in a timely manner; the waiting area was exceptionally pleasant with sits, screen TVs and refreshments; I am driving 1 hour to come to this dealer's service! More

Great experience and unexpected Went to several other service dealership in nyc and the wait was terrible. Came to nj ramsey's brought my car in, checked me in and explained my probl Went to several other service dealership in nyc and the wait was terrible. Came to nj ramsey's brought my car in, checked me in and explained my problem. Later on a few days, informed me of the diagnostics and wasn't expecting it to take a longer period of time. Needed the vehicle to commute to work. Without knowing what service they could offer me, they offered me a loaner car for the time being while my car was in the shop, waiting to be repaired. Astounded and unexpected. Glad I ventured out further to find a great place to service my vehicle. More

Easy and a pleasure as always! Alex and the Ramsey Subaru team always make buying a new car easy, hassle free and deliver the product you are looking for at a price you can't beat! Alex and the Ramsey Subaru team always make buying a new car easy, hassle free and deliver the product you are looking for at a price you can't beat! This was my second purchase with them and this time around we purchased 2 vehicles. They always deliver what they promise. Everyone should be buying thier cars from them! More

Continued excellent experience Totally professional, capable, considerate of one's concerns and needs, makes the entire experience simple, and even pleasant. He has always been very Totally professional, capable, considerate of one's concerns and needs, makes the entire experience simple, and even pleasant. He has always been very fair and follows up. My wife got her second new Legacy and I my second new Outback from Alex. I have referred friends and relatives to Alex at Ramsey Subaru. EVERYONE there and in the service dept. has always been very helpful, friendly and also follow up on everything. Happy to give the best of reviews. They earn it. More