Ramsey Subaru

Warranty painful Nightmare getting my warranty refunded and it took over 3 months because they forgot to process paperwork after they assured me several times that the Nightmare getting my warranty refunded and it took over 3 months because they forgot to process paperwork after they assured me several times that they did. Purchased in June and asked for refund within 2 weeks and it's now September..... still waiting. Car purchase was otherwise uneventful. More

most pleasurable Mike was the best. He knew the answers to all my questions. He was very professional he returned my calls right away, he got me the car I wanted in th Mike was the best. He knew the answers to all my questions. He was very professional he returned my calls right away, he got me the car I wanted in the color I wanted. Overall my experience with him was very pleasurable !! More

Some administrative issues...but some fair customer service Quickest car purchase I've ever made. Knew what I wanted and what I wanted to spend. The sales guy did mumble through some important information. Thi Quickest car purchase I've ever made. Knew what I wanted and what I wanted to spend. The sales guy did mumble through some important information. Thinking back, I'm not sure if his mumbling was part of his overall sales strategy, or if it's just the way he talks when he's nervous. Either way, I wound up missing some important information that he should have communicated better -- especially when asked direct questions to address what I was confused about. The final sale did have a few administrative hang-ups, but Clayton, the Sales Manager, really tried his best to come up with fair solutions to accommodate me. He showed good customer service skills to salvage the sale, and my good rating for the dealership. More

Quick and painless Friendly people, attentive, helpful sales people, no hard sell at any point. They had the car we called about ready when we got there for a test drive Friendly people, attentive, helpful sales people, no hard sell at any point. They had the car we called about ready when we got there for a test drive. More

Second Subaru from here within a year This is my second time buying a subaru here within a year. This time we picked up a legacy. The sales associate max and mike helped us along with the This is my second time buying a subaru here within a year. This time we picked up a legacy. The sales associate max and mike helped us along with the sales manager Clayton (who I bought my car from previously). Glad he got promoted as he was top notch! Theres not much to say except that if you're buying a subaru, you should do it here. No matter how far and wide. More

12,000 miles Service Great customer service. I was contacted by Kathy reminding me of the 12,000 miles service. She quickly set up the appointment. The staff service was h Great customer service. I was contacted by Kathy reminding me of the 12,000 miles service. She quickly set up the appointment. The staff service was helpful, efficient and pleasant. They took my car in half hour earlier and finished on time. More

Friendly service reps, comfortable facility. Took my Forester in for scheduled maintenance, waited in the very comfortable customer waiting area. The service rep went over the checklist with me a Took my Forester in for scheduled maintenance, waited in the very comfortable customer waiting area. The service rep went over the checklist with me afterwards and drove out in a nicely cleaned vehicle - both inside and out - within an hour. Very pleasant experience. More

Oil Change / Check Brakes Always a pleasurable experience when i bring my car in for service. Gordon, the service manager is very knowledgeable and friendly, I do not have any Always a pleasurable experience when i bring my car in for service. Gordon, the service manager is very knowledgeable and friendly, I do not have any complaints. More

RADIO REPLACEMENT The BLUETOOTH feature on our 2015 Subaru Forester stopped working and the tech determined that the radio needed replacement. The radio was replaced an The BLUETOOTH feature on our 2015 Subaru Forester stopped working and the tech determined that the radio needed replacement. The radio was replaced and now works well. More

Brought car in for service Brought my car in because the check engine light was on. The technician asked me what I think was the trouble as I knew what the codes were. They di Brought my car in because the check engine light was on. The technician asked me what I think was the trouble as I knew what the codes were. They did not dismiss my thoughts and as it turns out, I was correct. There was a service bulletin on my issue. They gave me a loaner which I had for a week which they did not seem to mind. More