
Ramsey Subaru
Ramsey, NJ
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3,949 Reviews of Ramsey Subaru
Michael is the best car salesman I have met: smart, polite, easy going, honest and direct in all his statements and actions. Very easy to deal and discuss things with. My whole family had great time. polite, easy going, honest and direct in all his statements and actions. Very easy to deal and discuss things with. My whole family had great time. We bought a car for an excellent price and never felt rushed or pushed. The whole thing took a couple of hours (including discussing, test driving 2 cars by both my husband and me, financing and Michael answering numerous questions we had). I would highly recommend this dealership and Michael Pandolfelli in particular. Also, this dealership (Subaru in Ramsey) was recommended to me by a friend who also said this was the quickest car purchase and price he got while buying a car. More
Great experience, kept up with updates, very friendly, amazing car, good knowledge of car, smooth process of buying vehicle, great options for warranty and protection amazing car, good knowledge of car, smooth process of buying vehicle, great options for warranty and protection More
From my initial contact via the Internet....the overall response time to follow up exceeded our expectations! Michael Pandolfelli was our Sales Consultant. Michael was attentive and understanding. Mike add response time to follow up exceeded our expectations! Michael Pandolfelli was our Sales Consultant. Michael was attentive and understanding. Mike addressed our questions and provided us with an unsurpassed customer experience. extremely professional and very accommodating to all and any of my needs.THIS IS A GREAT PLACE TO SHOP ...NO HASSLES NO GIMMICKS ....JUST A GREAT CREW AND FRIENDLY STAFF. I highly recommend MICHAEL PANDOLFELLI and RAMSEY SUBARU for your next car purchase. Thank you again Michael! More
Alex was wonderful to deal with; professional and helpful.The buying process was very easy, quick and smooth. The car is fantastic! I was very happy with Ramsey Subaru and would definitely recommend helpful.The buying process was very easy, quick and smooth. The car is fantastic! I was very happy with Ramsey Subaru and would definitely recommend them to others. More
My Client Advisor, Michael, was excellent. He was willing to negotiate, and I feel we were treated fairly. I custom ordered my Forester, and he told me it would arrive in between 6 and 12 weeks. I willing to negotiate, and I feel we were treated fairly. I custom ordered my Forester, and he told me it would arrive in between 6 and 12 weeks. I was elated when it arrived on Week 7. He was easy to reach and returned messages within a day. He provided me with the VIN number before the car arrived so that I could do my pre-insurance and loan paperwork. I was traveling that week, and the day I was able to come in there was a snow storm. I'm pretty sure he would have liked to get home before the roads iced over for his own safety, but he waited patiently and made sure everything that was supposed to happen did happen. He offered me coffee, braved the snow to remove my old plates, and helped me transfer my belongings from the old car to the new car, including the doggy seat. Every "i" was dotted and "t" crossed. The car was exactly as I had ordered it. He even paired my smart phone to the vehicle for me. He struck me as extremely bright, respectful, and honest (the "anti-prototypical car-salesman," and I mean that in a good way). I could hardly believe how efficient he and his teammates at the dealership were. They had prepared my paperwork before I arrived. All I had to do was sign and pay. I believe I drove away in my new Forester within an hour and 15 minutes. It was the most painless money I ever spent. In retrospect, the service was so atypically outstanding, it's hard to believe it was a car-buying experience. More
Got my BRZ at a far better price than any other dealership with 0 issues. I didn't even have to bargain down. The price was lower than all the other dealerships I had already bargained at and when dealership with 0 issues. I didn't even have to bargain down. The price was lower than all the other dealerships I had already bargained at and when told the price of this one to the other dealerships, they all said no chance they can match it. Service was also great. In and out very quick. I did have an issue with the front driver side door light not shutting off but the service department took care of it quick. More
This is the best Subaru service in the area and beyond! I have owned Subaru's for 10 years and have used several dealers. I love walking into this dealer on my second visit and being greeted by Al C. by my n have owned Subaru's for 10 years and have used several dealers. I love walking into this dealer on my second visit and being greeted by Al C. by my name! My car needed major repairs and was there for a few days and he still remembered who I was when I walked into the very busy service department! The team kept me informed of all the work being done and the costs. I felt like a valued customer even though it was only my second visit there. The team took wonderful care of me and my car! I'm looking forward to many more years and quality service on my car! More
We went into the Ramsey dealership not expecting to purchase our car there; however, within minutes we presented our proposal for the car we wanted and it was almost immediatedly accepted. My wife and purchase our car there; however, within minutes we presented our proposal for the car we wanted and it was almost immediatedly accepted. My wife and I were dumfounded. Then we expected the deal to fall apart as we were directed toward Michael, our salesman, because it seemed like the purchase was going too smoothly. Instead of falling apart, it just got better and better. Mike was professional, efficient and personable. He told us what we needed to know to get the car, the payment options, etc and we were told we could have the car within 2 days. Of course, it took us a couple of more days to come up with the money ; however, the dealership was ready within 2 days of our offer. Mike called us several times to allay any of the concerns we had and then when we went to pick it up he spent alot of time with us explaining all of the new features that we were puzzled about. Mike was great and I would definitely recommend anyone to purchase an automobile there. More
Ramsey Subaru was exceptional for buying my new Outback. Michael went above and beyond to deliver a great product at a great price. Any friends who need new car should go see Michael. Thank you! Michael went above and beyond to deliver a great product at a great price. Any friends who need new car should go see Michael. Thank you! More