Back

Ramsey Subaru

Ramsey, NJ

4.8
3,988 Reviews

905 Route 17 South

Ramsey, NJ

07446

Directions

By Type

3,988 Reviews of Ramsey Subaru

October 07, 2020

Great experience great help looking forward to working with them again. Clean fast paced environment willing to get the customer what they need. Thank you More

by BTMORANDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Goeff/shane
Oct 07, 2020 -

Ramsey Subaru responded

Thanks for sharing the details of your visit with us, we're glad it was a great one!

October 07, 2020

Stan was a good salesman but the delivery of my vehicle ruined the new car experience. The car was brand new and filthy. Chocolate stains on the front seat and dirt on the floor. They didn’t clean the car. More

by KAITLYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramsey Service, Jon DeStefano, Stan Vasin
Oct 07, 2020 -

Ramsey Subaru responded

We're very sorry (and surprised!) to see this, Kaitlyn! If you haven't already, please let your Sales Consultant know the condition your car was delivered to you. This will be addressed with our entire team. Thank you for bringing this to our attention.

Oct 07, 2020 -

KAITLYN responded

It was the same day. They gave me a we owe you for a dent in the door and a cleaning of the front driver side door.when I went to receive those services it wasn’t great. The dent was repaired but the paint is still scratched and your service told me they won’t fix that. When I picked my car up they didn’t clean the front seats and the trunk was still dirty even after they told me they did a full detail. I have. Scratched new car that still wasn’t cleaned properly. I don’t feel like my car or myself were taken care of properly though this whole less than ok service.

October 06, 2020

Chris, the service advisor was great. He understood my problem and came up with a solution. I had full trust in his expertise of fully knowing the Subaru brand. More

by WKUPERINSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 07, 2020 -

Ramsey Subaru responded

Thank you for sharing, we're glad you had a great experience with our Service team!

October 06, 2020

Hello, I have purchased 4 new Subaru and 3 from Ramsey and saved over 2000.00 each time. I and the friends i recommended are very happy. I am very happy with the professional, courteous, patient and compe More

by michael kaplan
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mat Niemiec Product Specialist and Shane, Alex Petrushin, Clayton Mantell
Oct 07, 2020 -

Ramsey Subaru responded

Thanks so much for going out of your way for us, Mike! We appreciate your loyalty and we're glad you're happy with the experiences you're having!

October 06, 2020

Excellent customer service. Both Stan and Matt represented the true value of your company. I felt at ease, questions were answered appropriately and there was an atmosphere of clarity throughout t More

by MARJORIERN5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Stan Vasin
Oct 07, 2020 -

Ramsey Subaru responded

We're glad you had a 5-star experience, thank you for sharing!

October 06, 2020

Nice large facility with good waiting room enabling for social distancing. Organized process, different lanes, very polite personnel. Good access to and from RT 17 going both ways. More

by H
Recommend Dealer
Yes
Employees Worked With
Jon DeStefano
Oct 07, 2020 -

Ramsey Subaru responded

Thanks very much for the great comments! We're glad you're satisfied with our Service Center!

October 06, 2020

Very friendly. Quoted price for service accurately. Gave me updates about vehicle completion. Both advisors were knowledgable and very helpful. Overall great experience and work completed in one day. More

by Matt T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Bertol, Jon DeStefano
Oct 06, 2020 -

Ramsey Subaru responded

Thank you for sharing your service experience with us, we're glad it was a great one!

October 05, 2020

I had been looking for a manual 2021 Crosstrek and found it in Ramsey Subaru. It was a pleasure to work with Charlie Wilson and 2 days after my initial visit I drove off in my new car. I would highly recom More

by MCLIZZIE491
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey, your finance guy. , Charles Wilson
Oct 06, 2020 -

Ramsey Subaru responded

Thank you for letting us know! We're glad we could get you into the Crosstrek of your dreams!

October 03, 2020

Its a pleasure to bring your vehicle to a dealer that provides a clean and comfortable area in which to have your car serviced by competent and personable staff. Work is accomplished in a reasonable tim More

by JOHNMHEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon DeStefano
Oct 05, 2020 -

Ramsey Subaru responded

Thanks so much for the kind comments, we appreciate your service business!

October 03, 2020

Kate is very helpful, honest, pleasure to work with. She was true to her words on all steps of the car purchase. Thanks a lot Kate! More

by ALEXYS777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Jergensen
Oct 05, 2020 -

Ramsey Subaru responded

We're glad Kate gave you a 5-star experience, thanks for sharing!

...
85
...