Ramsey Subaru
Ramsey, NJ
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3,988 Reviews of Ramsey Subaru
I find that Morgan is always helpful and cheerful when dealing with her. She is happy to answer any questions. Love having a clean car when I pick it up. dealing with her. She is happy to answer any questions. Love having a clean car when I pick it up. More
I was a little upset with communications. I called the week before and spoke to a nice lady who informed me I had 2 more services left on my contract that had to be used by March 30, 2021. I was surprised week before and spoke to a nice lady who informed me I had 2 more services left on my contract that had to be used by March 30, 2021. I was surprised to find I after the service that it was my last one. I have no complaint about the service advisor I saw. But I am upset about the wrong info on the phone. I would have waited a while for the service if I had known it was going to be my last one, as the car only had about 1500 miles since the last service due to covid and not traveling anywhere. More
Service department was very professional and service went smoothly. I don't remember the name of the representative, but she was very polite and helpful throughout my visit. smoothly. I don't remember the name of the representative, but she was very polite and helpful throughout my visit. More
Excellent service recovery by Tom who arranged for a loaner when brake pads were unavailable. He also located parts at another dealership. Successful service within two days. loaner when brake pads were unavailable. He also located parts at another dealership. Successful service within two days. More
$60 dollars for an oil change and an hour and a half is not great for service. We brought the car there because we got a prompt to do so under its warranty. not great for service. We brought the car there because we got a prompt to do so under its warranty. More
Chris did a great job listening to my issues and explaining some of the nuances of Subaru behavior (gas tank evap mechanism) and software updates. Thank you. explaining some of the nuances of Subaru behavior (gas tank evap mechanism) and software updates. Thank you. More
This is my families fourth Subaru, so obviously we love the car, but this dealership and the sales staff are why we go to Ramsey Subaru. Our salesman, Donny Izone was fabulous, and we felt well taken care the car, but this dealership and the sales staff are why we go to Ramsey Subaru. Our salesman, Donny Izone was fabulous, and we felt well taken care of, with the process being a totally transparent business transaction. It was a professional interaction from beginning to end, and Donny took care of everything. I cannot recommend them enough. More
The service person explained what was wrong with the Subaru and different options I had. I found the service superior to that I received at Liberty Subaru where I bought my car. Subaru and different options I had. I found the service superior to that I received at Liberty Subaru where I bought my car. More
Friendly staff. Clean waiting room. Service took a little longer than expected, but my car runs great. Had to pay for oil change/filter even though car was under warranty. Also, wasn’t sure where to park my longer than expected, but my car runs great. Had to pay for oil change/filter even though car was under warranty. Also, wasn’t sure where to park my car for service being it was my first time there, but I was happy to pull it right into the garage. Much more organized than other dealership service stations I’ve been to. Overall, a good experience. More
James was great as usual. Explained everything and was understanding. Building was very clean, work seemed efficient. Was helped as soon as I got there. understanding. Building was very clean, work seemed efficient. Was helped as soon as I got there. More










