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Ramsey Subaru

Ramsey, NJ

4.8
3,988 Reviews

905 Route 17 South

Ramsey, NJ

07446

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3,988 Reviews of Ramsey Subaru

September 29, 2020

I find that Morgan is always helpful and cheerful when dealing with her. She is happy to answer any questions. Love having a clean car when I pick it up. More

by BARBARAJCHICKEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Kirk, Jon DeStefano
Sep 30, 2020 -

Ramsey Subaru responded

Thank you for letting us know!

September 29, 2020

I was a little upset with communications. I called the week before and spoke to a nice lady who informed me I had 2 more services left on my contract that had to be used by March 30, 2021. I was surprised More

by RPHSBUSINESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Melendez
Sep 30, 2020 -

Ramsey Subaru responded

Thank you for sharing this with us, we appreciate the honest review and apologize for the miscommunication you received early on.

September 29, 2020

Service department was very professional and service went smoothly. I don't remember the name of the representative, but she was very polite and helpful throughout my visit. More

by VIVIANA.GUTIERREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramsey Service
Sep 30, 2020 -

Ramsey Subaru responded

Thank you for the kind feedback, we appreciate it!

September 28, 2020

Excellent service recovery by Tom who arranged for a loaner when brake pads were unavailable. He also located parts at another dealership. Successful service within two days. More

by TCGRECO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Inc, Jon DeStefano
Sep 30, 2020 -

Ramsey Subaru responded

Thank you for sharing!

September 28, 2020

$60 dollars for an oil change and an hour and a half is not great for service. We brought the car there because we got a prompt to do so under its warranty. More

by AMYW87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jon DeStefano
Sep 30, 2020 -

Ramsey Subaru responded

Thank you for your honest feedback. Our pricing is competitive with other dealers and we appreciate you choosing us for your service needs. We hope you'll visit us again in the future.

September 26, 2020

Chris did a great job listening to my issues and explaining some of the nuances of Subaru behavior (gas tank evap mechanism) and software updates. Thank you. More

by CONKLIN.A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Ramsey Service
Sep 28, 2020 -

Ramsey Subaru responded

Thank you for the great feedback! We appreciate it and we're happy your service visit went smoothly.

Sep 28, 2020 -

Ramsey Subaru responded

Thank you for sharing your service experience with us, we're glad it was a great one!

September 25, 2020

This is my families fourth Subaru, so obviously we love the car, but this dealership and the sales staff are why we go to Ramsey Subaru. Our salesman, Donny Izone was fabulous, and we felt well taken care More

by JRGREID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Izone
Sep 25, 2020 -

Ramsey Subaru responded

Thank you for sharing your buying experience with us, we appreciate the kind review!

September 24, 2020

The service person explained what was wrong with the Subaru and different options I had. I found the service superior to that I received at Liberty Subaru where I bought my car. More

by CPASTUSHOK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramsey Service
Sep 25, 2020 -

Ramsey Subaru responded

Thanks so much for choosing us for your service needs, we appreciate your business!

September 24, 2020

Friendly staff. Clean waiting room. Service took a little longer than expected, but my car runs great. Had to pay for oil change/filter even though car was under warranty. Also, wasn’t sure where to park my More

by FUFF24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon DeStefano
Sep 25, 2020 -

Ramsey Subaru responded

We're happy to see that you had the type of experience that we strive to provide. Thank you for sharing!

September 24, 2020

James was great as usual. Explained everything and was understanding. Building was very clean, work seemed efficient. Was helped as soon as I got there. More

by ARJAY1022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James chalmers
Sep 25, 2020 -

Ramsey Subaru responded

Thank you for sharing!

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