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Ramsey Volvo
Ramsey, NJ
1,252 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,252 Reviews of Ramsey Volvo
June 12, 2011
I absolutely have to thank Rob the internet contact. He was pleasant, honest and quick to hook me up with the correct person. Stan was lovely. We laid our cards on the table and we believe we got the bes was pleasant, honest and quick to hook me up with the correct person. Stan was lovely. We laid our cards on the table and we believe we got the best deal for us and did right by the dealership. Tim was pleasant and not pushy, which was greatly appreciated. Stan took the time to review the features in the car when we arrived for pick up, and when it was discovered that the headphones for the DVD players were broken he IMMEDIATELY gave us 2 new ones. It was also noted that the GPS mount was broken, and we realized at the time of pickup there was nothing that could be done so Stan assured us that he would order a new one and at our convience it would be installed (and of course no charge). As we were out of state buyers, we were a little nervous about how the whole registration would work but they have assured us there is no problem. They will call us when they have obtained our NY registration and hopefully, when I drive my lovely XC90 down to pick it up they will be able to install the GPS mount. The warrantee offered to us, is EXCEPTIONAL. We know that the car is exceptional as well, but we did purchase the warantee for piece of mind. It is for all of these reasons that I have given the 3 mentioned men a 5 star rating. They did their very best and it was appreciated and I REALLY want them to know that. Thank you Ramsey Volvo a new VERY satisfied customer Christina DuBois More
by CDuBois
Employees Worked With
Rob(internet contact) Stan(sales)and Tim
May 31, 2011
Stan Rosen was excellent. He was very patient as my daughter and I visited several times before making a decision. Stan helped locate the vehicle that met our needs. Pricing was very good. Overall t daughter and I visited several times before making a decision. Stan helped locate the vehicle that met our needs. Pricing was very good. Overall the experience went very smoothly and I would strongly recommend Stan Rosen to anyone looking to buy a Volvo. More
by rluing
Employees Worked With
Stan Rosen
May 28, 2011
Stan did a great job and reflects well on dealership. Pleasure to deal with.....very responsive, efficient and friendly. Interface btw the internet information and talking to salesperson was seamless a Pleasure to deal with.....very responsive, efficient and friendly. Interface btw the internet information and talking to salesperson was seamless and made for an efficient purchasing decision. Delivery processs was quick and easy. All employees in dealership were well informed and efficient. We would definitely recommend to others More
by Nwals
Employees Worked With
Stan Rosen
May 20, 2011
Only had my car for a day but, up to this point I am very happy with my dealings with Stan and your dealership. I never felt pressured, yet at the same time, I wasn't forgotten. That's the perfect blend of " happy with my dealings with Stan and your dealership. I never felt pressured, yet at the same time, I wasn't forgotten. That's the perfect blend of "salesmanship" and that's a high compliment coming from an ex-salesman in my corporate life. I NEVER flet intimidated one second, and thats saying a lot when getting a new car. The car has many features that prior vehicles Ive had lacked so, it will take a bit of learning to me completely familiarize myself with it but, I know I have friends at this dealership who will give me any help I need with questions. The only "negative," for lack of a better way of putting it, was that I had to call to ask for the offer that's been advertised for the lease of my vehicle. It took 30 seconds to get that price and thats surely nothing when you match up the balance of my experience to date. In short, I left happy, and secure in my purchase, rather than fearful that I was screwed! I look forward to me relationship with this dealership! More
by joegnj
Employees Worked With
Stan Rosen
May 03, 2011
I purchased a pre-owned Volvo from Ramsey Volvo this weekend 4/30/11. I paid to have the car Certified. On my way home, a warning light on the car flashes. I pull over to the side and called the sale weekend 4/30/11. I paid to have the car Certified. On my way home, a warning light on the car flashes. I pull over to the side and called the salesperson immediately. I am about 5 miles away from the dealership when this happens. Rather then having me come back, the salesman tells me to go to a gas station to get the car checked out. The issue is not resolved and I continue my ride home. I call a few more times during the day to let him know what is going on. His response again is to bring the car to a Volvo dealership near my house, to have the car looked at. I drive the car again the other day, and notice a burning smell in the car. My issues are the following: First - I paid additional money to have the car certified. The salesman made it seem as if the car gets a thorough inspection before it leaves the dealership. That being the case, I shouldn't have issues with warning lights, and burning odors, right after it leaves the dealership. I have not reported the burning odor as yet, as it began to dissipate after awhile. Second - Apathy on the part of the dealership. I reported an issue with the car immediately after my purchase. Rather then following up with me to see how things were with the car or try to help by intervening with a dealership closer to my house, there has been no contact from the dealership other then asking me to complete a survey on their behalf. I now have to take time out of a busy schedule to have the car looked at at another dealer, after I paid this dealer to make sure the car was road ready. As a result of the above, I am very dissatisfied with this dealership, and the quality of their work, as well as their sincerity toward their customers. More
by Volvo08
Employees Worked With
Stan Rosen
April 29, 2011
I looked at many used S60 R's before finding this one at Ramsey. Quality of the car is great and the price was very competative. I drove from Indiana and was able to close the deal including trade in of my Ramsey. Quality of the car is great and the price was very competative. I drove from Indiana and was able to close the deal including trade in of my old car in 24 hours. Very helpful and a pleasure to do business with. More
by TomEggers
Employees Worked With
Gary Parker
April 23, 2011
He was extremely helpful and friendly. The only reason why I gave a 4 was because of the length of time I had to wait for a special ordered car. It has nothing to do with the sales rep or the dealership, why I gave a 4 was because of the length of time I had to wait for a special ordered car. It has nothing to do with the sales rep or the dealership, only the manufacturer and their inability to install running boards at the same rate as what it costs to have them installed at the docks. More
by bkaffee
Employees Worked With
Stan Rosen
April 14, 2011
When I walked in the doors of Ramsey Volvo, I was immediately greated in a friendlymanner by Stan Rosen. I knew what I wanted and he helped me right away and didn't try to sell me anything but what immediately greated in a friendlymanner by Stan Rosen. I knew what I wanted and he helped me right away and didn't try to sell me anything but what I was interested in. Everything was done in a timely fashion, and I was happy with the overall experience. More
by Leah333
Employees Worked With
Stan Rosen
March 23, 2011
Stan Rosen was attentive to me the moment I walked into the delearship, and during my subsequent visits. The sales manager (Frank?) and Stan worked with me to negotiate the best deal, offering sound advic the delearship, and during my subsequent visits. The sales manager (Frank?) and Stan worked with me to negotiate the best deal, offering sound advice in the process. Stan seemed to appreciate my business, given that Ramsey Volvo has long serviced my prior 3 Volvos. More
by vsjbjr
Employees Worked With
Stan Rosen
March 10, 2011
This is my second Volvo, and the second one bought from Ramsey Volvo. In 2008 I went in on a wim just to see if something would catch my eye, to look at cars and three weeks late came home with the first V Ramsey Volvo. In 2008 I went in on a wim just to see if something would catch my eye, to look at cars and three weeks late came home with the first Volvo. Again This past February went in again on the same premise. Went in on a Saturday, had a car by Tuesday. Very nice group of folks there and terrific prices and inventory. Totally recommend this dealer. Jackie Burrows More
by Jacquelyn M
Employees Worked With
John Montenegro, Frank (GM) and Tim (Finance guy!)
