Ramsey Volvo

Service and parts departments are top notch. Always quick and friendly. Scheduling is a breeze. Parts stock and pricing are also very good, usually as good or better than other dealerships in the area. Servi and friendly. Scheduling is a breeze. Parts stock and pricing are also very good, usually as good or better than other dealerships in the area. Service manager, Ken Goss, knows as much about the cars as the technicians. Diagnoses are accurate, repairs are one and done. These guys keep me rolling. More

When i called for service appointment and needed parts replaced i was given to parts department for me to notify them to have parts ordered and ready for service date. This should have beed done by the pe replaced i was given to parts department for me to notify them to have parts ordered and ready for service date. This should have beed done by the person making my appointment. Repair was not done correctly the first time. Had to return in two days without an appointment to get it corrected. More

The reason why we bought at this volvo dealership was because of the car I wanted to buy and the great professional service we recieved from Mr. parker. He always answered our calls promptly and seemed t because of the car I wanted to buy and the great professional service we recieved from Mr. parker. He always answered our calls promptly and seemed to deal with us with great integrity. He is a great asset to the ramsey volvo team More

I was very impressed and pleased with everything at Ramsey Volvo...Stan Rosen was very friendly and informative, willing to help in any way possible, never pressuring to buy, and answering any question Ramsey Volvo...Stan Rosen was very friendly and informative, willing to help in any way possible, never pressuring to buy, and answering any questions I had. At one point while he was busy with another client, Frank Benedict was right there to fill in and help with my questions. Both were a pleasure to deal with, would definitely recommend them to others. I LOVE MY CAR!! More

The sales process went fine, until the day I went to pick up my car. On final inspection, my wife and I noticed the drivers side wiper blade was torn, and that there was a split in the rear bumper. When we up my car. On final inspection, my wife and I noticed the drivers side wiper blade was torn, and that there was a split in the rear bumper. When we pointed this out to our salesman, he told us not to worry. He told us that when we came in for our plates, he would have service replace the wiper blade, and have them see if the bumper could be repaired. If not, they would replace it. While I was hesitant to take the car, he told me Ramsey Volvo would make it right. A week or so later I was notified by email that my plates were in. I sent the following email: On Mon, 8/2/10, niles moser wrote: From: niles moser Subject: Re: Ramsey Volvo To: gparker@ramseyvolvo.com Date: Monday, August 2, 2010, 2:34 PM Actually she did not. I'm tied up all day tomorrow. I'll come in on Wed.. I'll also need to have the wiper blade put on, and have someone look at the damaged rear bumper. What would be a convenient time? Niles Moser After not receiving a response, I left a telephone message for my salesman. Again, I did not receive a response. The following day my wife went to pick up the plates, and have the previously mentioned issues dealt with. When she got there she was told that my salesman was not there, but that the used car manager would help her. She told me the manager was rude, and told her to make an appointment to have her issues addressed. She made an appointment for Aug. 24th. On the 24th I took the car in. Service replaced the wiper blades, but told me there was nothing they could about the bumper. They told me it was not split, but was "just" a separation where the two parts of the bumper were joined. When I explained to the service rep. that my salesman said they would replace it if it could not be fixed, he went to speak to someone about it. When he returned he told me they were not going to replace it. As I was leaving, I asked the service rep. how much would it cost me to replace the lower portion of the bumper. He told me around $200. The $200 that Ramsey Volvo saved itself has ensured that I will never have my car serviced at Ramsey Volvo, and that I will never recommend Ramsey Volvo to anyone interested in buying a Volvo. I have worked on wall street for 25 years. The first thing I was taught was that your word is your bond. That means you do what you tell someone you are going to do. If you don't, they will not do business with you again. My mistake was assuming the words of my salesman were his bond. More

Team was attentive to my needs,provided the service required in the time frame promised. When the car was purchased, I noticed a small ding which had escaped inspection. I was assured it would be fix required in the time frame promised. When the car was purchased, I noticed a small ding which had escaped inspection. I was assured it would be fixed to look like new and indeed I can't even remember exactly where it is. More

As always the service experience met my highest expectation I was treated with the utmost respect The work done on the car was perfect The car was returned cleaned inside and out I was called w expectation I was treated with the utmost respect The work done on the car was perfect The car was returned cleaned inside and out I was called when the work was done and an explanation of what was done More

Great customer service just wish didnt have to bring car Great customer service just wish didnt have to bring car in as much as I am doing. I am happy to get loaner car when needed and prompt courteous se Great customer service just wish didnt have to bring car in as much as I am doing. I am happy to get loaner car when needed and prompt courteous service all the time they complete work in a timely manner and although I am not close by to where I live, I am happy to continue with Ramsey More

I have bought two cars from Ramsey Volvo. Each time I have been pleased with the price, knowledgeable sales staff and courtesy of all the staff. Th credit manager was willing and able to work within my b have been pleased with the price, knowledgeable sales staff and courtesy of all the staff. Th credit manager was willing and able to work within my budget. My salesman took a lot of time for me to test drive the car on the types of roads I usually travel. He patiently walked me through the process of adding option to the car I wanted. Besides, it's a great car! More

We just purchased a new 2010 XC60 from Gary Parker at Ramsey Volvo. Everyone at the dealership was very friendly and helpful. Gary was especially terrific! He spent lots of time with us test driving, re Ramsey Volvo. Everyone at the dealership was very friendly and helpful. Gary was especially terrific! He spent lots of time with us test driving, responding to our countless questions, and finding the exact car we were looking for. Upon delivery, he spent an hour with us demonstrating how each feature of our new car worked. We are extremely pleased with our new car and would definitely recommend Gary Parker and Ramsey Volvo! More