Ramsey Volvo
Ramsey, NJ
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1,252 Reviews of Ramsey Volvo
Excellent Service Visit! I have used Ramsey Volvo service for years. Yesterday's visit was the best yet. Great communication! Car was returned, cleaned inside and out. Tha I have used Ramsey Volvo service for years. Yesterday's visit was the best yet. Great communication! Car was returned, cleaned inside and out. Thank you! More
Paul Soltis made this a very easy experience along with Asher(finance) and Mike(gave us the operational rundown). Would do it again and would certainly recommend you to friends and family. Asher(finance) and Mike(gave us the operational rundown). Would do it again and would certainly recommend you to friends and family. More
Engine Light Warning The car (XC70 2012) was repaired and runs smoothly now (A sensor was malfunctioning and battery got drained as a result). This dealership runs well I The car (XC70 2012) was repaired and runs smoothly now (A sensor was malfunctioning and battery got drained as a result). This dealership runs well IMO. More
Car was brought in for 2nd service. With only 25,000 miles they recommended new rotors and brake pads and 3 new tires!!!!! I guess they’re trying to make up for COVID loss of business. This dealership miles they recommended new rotors and brake pads and 3 new tires!!!!! I guess they’re trying to make up for COVID loss of business. This dealership confirmed the snarky comments I”ve heard over the years that day. When I balked at the recommendation they backed off. In addition I paid to have the car CPO’d and they never noticed that there was a mis-sized tire on the car. They made it right by providing the correct tire free of charge. I’m not convinced they are reputable. Time will tell. More
Brought it on Sat morning about 930am for multiple things. Service advisor was John S. Expected pickup to be during the week since it is a short work day. However, no need, car was done including wash things. Service advisor was John S. Expected pickup to be during the week since it is a short work day. However, no need, car was done including washed for pickup by 11:30am. Fast service department and great customer service. More
Worked with Chris for our new car purchase. He was easy to work with and available when we needed him when something came up after the sale. It was overall a good experience buying from Chris. to work with and available when we needed him when something came up after the sale. It was overall a good experience buying from Chris. More
Very easy to work with. Friendly, professional, nice, efficient, did a great job. One, two, three, four, five, six, remove the minimum number of words require my. efficient, did a great job. One, two, three, four, five, six, remove the minimum number of words require my. More
Service advisor John M. was a gentleman and very professional. He kept me informed and updated during the service process. A great representative for your company . professional. He kept me informed and updated during the service process. A great representative for your company . More
I am pleased with the service at this location. On my most recent visit I was having trouble with Volvo on call and asked a question about it when my car was in for a 60,000 mile service appointment. Rat most recent visit I was having trouble with Volvo on call and asked a question about it when my car was in for a 60,000 mile service appointment. Rather than put me off the service rep spoke to the tech guy prior to my pick up time. Both were professional and helpful. It was close to closing time. Bu More
Volvo claims to have clients’ safety as a priority. However, when waiting 1 1/2 hrs for an annual service check in the midst of the Covid-19 pandemic, I had to drag a chair outside the building myself. However, when waiting 1 1/2 hrs for an annual service check in the midst of the Covid-19 pandemic, I had to drag a chair outside the building myself. No employee thought to set up a seating area outdoors to protect customers — and there were plenty of customers inside! Also, why is the service advisor asking me, “What can I do for you today?” The appointment was booked for a specific reason. In addition, he quoted me a price without checking the car’s VIN# — the service visit was covered under warranty! He would have happily taken my money. The service advisors should be trained to do their homework. It shouldn’t be up to me to to ensure that I get the appropriate service for the correct price. More

