Ramsey Volvo

It was an extremely frustrating experience dealing with Ramsey Volvo over a simple issue on the plate.  I leased a car from Ramsey Volvo at the end of July. Now after two months, I’m still waiting for t Ramsey Volvo over a simple issue on the plate.  I leased a car from Ramsey Volvo at the end of July. Now after two months, I’m still waiting for the plates to arrive, and they left me without even a temp tag for the past 3 weeks. I was able to reach out to NJ MVC, who confirmed they haven’t even received the registration application from the dealer by now. During the past month, I have tried to contact the dealer dozens of times, asking for a new temporary tag and statues of the permanent plate. But no one is willing to look into that. Some just said this is not their business and I can only contact my initial point of contact (I used a broker and he cannot get any response from his contact either). Some just transferred me to voicemails and never called me back. When asking for the DMV guy, one told me there’s no such person, one told me the guy went home for the day (at 3pm!), and one told me the guy only come to work in the afternoon. When talking with the general manager Jeff Falk, first time he said he will look into it and call me back the next day (which never happened). When calling Jeff again one week later, he initially told me the delay is normal and asked me to just wait, then just transferred my call to his own voicemail. I tried to call Jeff several times since then, but he was always too busy to pick up the phone or call me back.  Now I’m left paying for the monthly fee, insurance, and parking, all without a valid plate or temporary tag to use the car for three weeks. I was expecting a dealership to at least give me some updates on the plate statues after charging hundreds of dollars for doc fee and DMV fee, but this level of ignorance from Ramsey Volvo is just insane.  More

After showing up for my appointment this team checked me in right away, offered a loaner car and completed all my service work the same day! My car returned cleaner than when I dropped off and the pricing in right away, offered a loaner car and completed all my service work the same day! My car returned cleaner than when I dropped off and the pricing was very fair. They are a high performing team who know how to treat clients, highly recommend doing business there. More

We had the good fortune to work with Chris Corrigan in sales. He was upfront, honest and a pleasure to deal with. Purchased a used Subaru at a fair price but really it was his demeanor, sense of humor and sales. He was upfront, honest and a pleasure to deal with. Purchased a used Subaru at a fair price but really it was his demeanor, sense of humor and directness that sold us. Ask for him whether buying new or used, you won’t be disappointed. More

Drove from the North Country in NY to purchase my car because I wasn’t able to find the right car at a Volvo dealer any closer. Ramsey Volvo is 4 hrs away. Chris Corrigan my sale rep is EXCELLENT!! He because I wasn’t able to find the right car at a Volvo dealer any closer. Ramsey Volvo is 4 hrs away. Chris Corrigan my sale rep is EXCELLENT!! He took the stress out of buying a car out of state. I will definitely want to by my next Volvo through him at Ramsey! Love my new car! Thank you Chris! More

Brad Saltzman is an excellent sales consultant! He knows exactly what he is doing. He gave me the perfect advice and excellent service. Thanks Brad! exactly what he is doing. He gave me the perfect advice and excellent service. Thanks Brad! More

Excellent Sale person was kind enough to listen and Excellent Sale person was kind enough to listen and take care of all problem I will give him 5 Star and recommend everybody See U next time Th Excellent Sale person was kind enough to listen and take care of all problem I will give him 5 Star and recommend everybody See U next time Thanks More

The sales folks work with you to make a fair deal. Service is very good. We have worked with Tim Bourne and John Montenegro over several leases and two purchases and they really worked with us to crea Service is very good. We have worked with Tim Bourne and John Montenegro over several leases and two purchases and they really worked with us to create fair deals. Other than routine service which is easy, we've only needed to have one repair which was covered by Volvo. I recommend Ramsey Volvo. More

Advisor Steve helped me for my 20k service drop off with a couple other items that had to be completed. Continue to be happy with the service from Ramsey. a couple other items that had to be completed. Continue to be happy with the service from Ramsey. More

The easiest car transaction we ever had. Chris was the best. Everything went smooth and was stress free, and the pricing was exactly what we were looking for. best. Everything went smooth and was stress free, and the pricing was exactly what we were looking for. More

Parts department has poor customer service skills! Rude and not pleasing. Grumpy office guy always. Should have listened to reviews. Will not be coming back! Not recommend. Parts manager does not care abou and not pleasing. Grumpy office guy always. Should have listened to reviews. Will not be coming back! Not recommend. Parts manager does not care about customer satisfaction or help More