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Ramsey Volvo

Ramsey, NJ

4.7
1,247 Reviews

575 State Route 17

Ramsey, NJ

07446

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1,247 Reviews of Ramsey Volvo

October 17, 2019

Warranty Tire fix For a low pressure warning with no appointment, just before lunch break, they took the car right in and evaluated and replaced the tire, rebalanced, More

by HOVS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Montenegro
Oct 28, 2019 -

Ramsey Volvo responded

Thank you for choosing us for your service needs, we appreciate it!

October 17, 2019

Ramsey Volvo Service #1 Service Consultant John Mastroeni has been invaluable in assisting us with my XC60 engine issues. His customer dedication and Volvo knowledge is beyo More

by rfd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mastroeni
Oct 28, 2019 -

Ramsey Volvo responded

Thanks so much for sharing, we’re glad you had a great experience!

October 13, 2019

Service Always a great experience at Volvo Stephanie was so accommodating and managed to get me the appointment I needed. Tim was professional and always ver More

by SHARONTWOMEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Bourne, Stefani Manning
Oct 16, 2019 -

Ramsey Volvo responded

Thanks very much for sharing, we're glad you're happy with our service department!

October 11, 2019

Seamless purchase Purchasing cars from this auto group for over 25 years. The current staff exemplifies the standards you desire of a dealership. My experience - upf More

by IRA4
Recommend Dealer
Yes
Employees Worked With
Thomas Galli
Oct 16, 2019 -

Ramsey Volvo responded

Thanks so much for your loyalty, we appreciate it!

October 11, 2019

Great Service and quality Very straight forward and easy to work with. My only problem was on regards of a Loaner but they managed to service my car in an 2 hours. More

by Josgomez15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Coronato
Oct 16, 2019 -

Ramsey Volvo responded

Thank you!

October 10, 2019

Replace tire on vehicle Always satisfied with the personal attention to the service of my vehicle and detailed description and update of work to be performed....in this case More

by BARBARATRENT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Coronat
Oct 16, 2019 -

Ramsey Volvo responded

Thanks for sharing!

October 10, 2019

My overall rating I’ve had loaner cards before, but in this particular instance the service assistant asked me for my insurance declaration page, I always provide my in More

by JERRY_MILSAP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Coronato
Oct 16, 2019 -

Ramsey Volvo responded

Hi Jerry, We have gotten a bit stricter with our loaner policy per Volvo’s requirements. We now must require that the driver of the loaner car be listed on the insurance card they provide. If they are not, they must provide some sort of documentation proving that they have valid insurance under their name or are at least listed as a driver (policy declaration). We have had instances where spouses bring in a Volvo and they are not listed on their spouses policies as drivers. We're very sorry for any inconvenience this may have caused you, but in order to be able to continue to offer loaner vehicles, we must follow Volvo's new requirements. Thank you for your understanding.

October 09, 2019

Very welcoming service staff! Very courteous and very welcoming staffs. I didn't buy the car from here but I wish they had the car I was looking for. Long story short, for my wife' More

by WEEKENDRIVER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephan Coronato
Oct 16, 2019 -

Ramsey Volvo responded

Thank you for sharing, we appreciate you choosing us for your service needs!

October 08, 2019

Stephen was very helpful in getting my xc70 repaired. My warranty was two weeks over when I bought the car in, Stephen Coronat the service rep worked with me to get the car repaired. More

by ONTHEGREENJB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Coronat
Oct 16, 2019 -

Ramsey Volvo responded

Thank you for sharing!

October 07, 2019

Courteous, professional, extremely helpful! They were courteous, professional, extremely helpful! They explained everything to me in advance and completed the work in a timely manner. I would More

by LENWHENGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven and John at the service desk. Don't have last names with me.
Oct 16, 2019 -

Ramsey Volvo responded

We're very glad to see this, thank you for sharing!

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