Ramsey Volvo

Best experience we’ve ever had We just bought our eleventh Volvo and Rich Sass and the entire crew at Ramsey made it the easiest and best experience from picking our model and packa We just bought our eleventh Volvo and Rich Sass and the entire crew at Ramsey made it the easiest and best experience from picking our model and packages to Mike who spent all our He time we needed to explain all the new features! More

Ramsey Volvo reco I have never had such a great car buying experience. Awesome group at Ramsey Volvo. I would give them 10 stars if I could! Smooth, seamless and unbeli I have never had such a great car buying experience. Awesome group at Ramsey Volvo. I would give them 10 stars if I could! Smooth, seamless and unbelievably easy transaction. Special shout out to Danny Falk--from start to finish, he was great! More

Absolutely Perfect The entire team at the Volvo Dealership in Ramsey is perfect. John Montenegro worked with me and he was absolutely lovely. Gill, Kathy and Tom we als The entire team at the Volvo Dealership in Ramsey is perfect. John Montenegro worked with me and he was absolutely lovely. Gill, Kathy and Tom we also just fabulous... everyone was genuine and willing to go above and beyond to be helpful and accommodating. I had a friend with me and he was completely overwhelmed with how easy it was...so much so he sent a family member in later that day. It was truly an exceptional experience. More

Highly recommend Mr. Montenegro is professional, knowledgeable and willing to work with clients to meet their needs. He treats clients with respect and he represents Mr. Montenegro is professional, knowledgeable and willing to work with clients to meet their needs. He treats clients with respect and he represents Volvo professionaly. We are very pleased with Mr. Montenegro 's service and very grateful that he pointed the right car for us . More

Major water leak into passenger side floorboard My family recently purchased a used S40 privately and promptly learned after a heavy rain that there was severe flooding in the interior backseat pass My family recently purchased a used S40 privately and promptly learned after a heavy rain that there was severe flooding in the interior backseat passenger side floorboard. We were very concerned that this was going to be a major expense and problem. We were very happily surprised upon meeting Tami in the service department who explained that the problem may be related to the sunroof and completely repairable. She was extremely reassuring enable to facilitate a quick and complete repair at a very reasonable cost, keeping in mind our daughter's health due to concerns with mold. I would very much recommend Tami and the service team at this dealership for treating their clients fairly and educating them on repairs prior to when they are performed. Thanks so much for your awesome service is totally appreciated by the Altomara family!!!! More

First class dealership - Service Center is top notch Dealerships can be pretty similar but the team at Ramsey Volvo really takes care of their customers. The buying experience was great but what I reall Dealerships can be pretty similar but the team at Ramsey Volvo really takes care of their customers. The buying experience was great but what I really like about this particular dearlership is the people in the service center. I drive 40 miles out of my way to take my car to this particular dealership whenever I need a simple oil change or any other maintenance that may be required (with a Volvo, that is usually just the routine maintenance schedule). More

Volvo to Volvo Not hard to sell a Volvo to a Volvo owner but it's the personal service and consideration a dealership offers that makes the difference in the sales e Not hard to sell a Volvo to a Volvo owner but it's the personal service and consideration a dealership offers that makes the difference in the sales experience. Ramsey Volvo and their team of professionals are a class act. They gave me a personalized experience that met my needs and I , again, drove home last night in my new Volvo. Super happy and super grateful. More

Perfect everytime I have been coming to Ramsey Volvo for 5 years now for my XC90. I have never had and issues. Working with Steve has been a pleasure, he is very good a I have been coming to Ramsey Volvo for 5 years now for my XC90. I have never had and issues. Working with Steve has been a pleasure, he is very good at explaining what services need to be performed and what can wait. The entire process is very timely and the entire team is very friendly. I will continue to use them in the future. More

Think twice before going here. I honestly has never dealt with such a bad service dealership in my life before. My husband got his car from here and since day one is being a horribl I honestly has never dealt with such a bad service dealership in my life before. My husband got his car from here and since day one is being a horrible place to deal with. The sales rep that conducted the deal with him was just nasty. Once he got the deal signed his attitude and behavior changed into just plain disrespect. Beyond that the service department is just horrendous. My husband' car literally stopped working in the middle of the highway and it took them 2 weeks to 'figure out the problem'. When my husband asked for a loner car as they couldn't figured out the problem with his, the sales reps and service team told him ' we don't have one, is pretty much your problem. Go and rent one' It took 2 days for them to even try and accept the fact the car issues was going to be 'complicated to fix' and that he needed a loner car. Beyond that, if we didn't call to check the status of the repairs, we would have NEVER found out any information. Today, after we called them. they told my husband the car was ready to pick up but that WE OWN THEM MONEY because in order to 'fix the car they drained the gas tank so we needed to pay them back'...Are yous serious???? The problem was caused by YOUR CAR SYSTEM AND SENSORS. You drained in order to FIX IT!!!!!! Are they serious???!!!! This dealer and service department are FAR FROM being considered a 'LUXURY SERVICE PROVIDER'. They need to train their personal, teach them manners. The lack of service is visible. In all the years I have dealt with Customer Service I never encounter such a plain horrible place. Truly disappointing. We are definitely looking for another dealership to take the car in the future. If anyone is even considering VOLVO Ramsey, honestly, think twice... More