Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Randall Reed's Planet Ford
Humble, TX
2,870 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,870 reviews
January 29, 2024
We have bought a lot of company trucks from Planet Ford and Richard Fuller has always taken great care of us with excellent customer service. We'll be back!!! and Richard Fuller has always taken great care of us with excellent customer service. We'll be back!!! More
by PFLAHERTY0
Verified Customer
January 29, 2024
The experience at Planet Ford was excellent. Everyone I encountered work tirelessly to get me in the truck I wanted at the price I wanted. Everyone I encountered work tirelessly to get me in the truck I wanted at the price I wanted. More
by PD1414
January 29, 2024
Great service ! !!! I’m definitely going back. I love that they always explain everything and tell me what is it that I need for my vehicle? 👍 !!! I’m definitely going back. I love that they always explain everything and tell me what is it that I need for my vehicle? 👍 More
by MAURICIORALPH777
Employees Worked With
January 29, 2024
One of my tires was put on backwards. A full bottle of air freshener disappeared and I still haven’t received any paperwork of what all was done from Francisco. So I’m not happy at a A full bottle of air freshener disappeared and I still haven’t received any paperwork of what all was done from Francisco. So I’m not happy at all! More
by NBRIDGES40
Employees Worked With
January 28, 2024
I hate this place w a passion, their customer service skills are a joke. Unless you threaten them to talk to their supervisors they dont care about you. Dont shop here. Go to the spring location instead. skills are a joke. Unless you threaten them to talk to their supervisors they dont care about you. Dont shop here. Go to the spring location instead. They seem to care a little bit more. More
by CIDCABRERA
January 28, 2024
Thank you for all your help. It was definitely a better experience this time then the first time. It was definitely a better experience this time then the first time. More
by IVAN8185DJK
Employees Worked With
January 27, 2024
Very friendly service and waiting time was decent, I was kept updated on recommendations and estimated time of service. In regards to express plus, one suggestion would be to allow customers to schedule the kept updated on recommendations and estimated time of service. In regards to express plus, one suggestion would be to allow customers to schedule the time vs first come first serve, this makes for a true express service experience! Also, it would be great if there was a quick drive wash (thought that was included), used Toyota for 15 years and after oil change they always did this. More
by ahammonds105
Employees Worked With
I forgot his name but he was great.
