Francisco Lona
Francisco Lona at Randall Reed's Planet Ford

Francisco Lona

Body Shop Estimator

Randall Reed's Planet Ford

19000 Highway 59 North
Humble, TX 77338

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4.2
38 Reviews
4.2

38 Reviews

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38 Reviews of Francisco Lona

April 04, 2026

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Employee Rating

Sales person is not interested in the customer only in selling Mr Josh is good More

by mathisetransportation
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Gary Scherer

March 12, 2026

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Excellent service. Kelli went above and beyond to get my vehicle repaired quickly and correctly. Will definately be back. More

by GARYSCHERER2028
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Gary Scherer, Kelli Campbell

December 20, 2025

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The service I received was great but the body shop manager was very rude and he was not a professional at his job More

by RICKYPLEWIS
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Recommend Dealer
Yes

Other Employees Tagged: Todd Silva, Scott Morrison, Adrian Allen , Francisco was great at his job he took control of the situation at the body shop and I really appreciate him for his professionalism

December 07, 2025

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Customer service is outstanding! They listen and address the issue as though it is their own vehicle. More

by beverly.sleeper
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Gary Scherer

October 06, 2025

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I have been buying from This dealership since I bought my first truck in 1999. The quality and service was on par then and still my go to dealership. I recommend giving the good folks in Humble an opportunit More

by SPOERLE36
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Harvey, Gary Scherer , Brittany Gerber, Mike Epps and Rey Calderon

August 21, 2025

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Employee Rating

Excelente servioo personal amable eficiente , atienden correctamente recomiendo planet ford en humble tx st. Manny Diaz exelente servicio en refinanciamient. More

by ANAVEGA2176
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 01, 2025

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Employee Rating

Collision department made my 8 year old truck look brand new after my accident! They communicated well thru out the entire process More

by RSA2005
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Recommend Dealer
Yes

June 29, 2025

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Employee Rating

Great place and an awesome dealer to do business with . JP is the bomb …. Hector was a great help and Eric in the body shop was outstanding. More

by Stc63070
Recommend Dealer
Yes

Other Employees Tagged: Todd Silva, Juan (JP) Perez , Hector sales and Eric body shop xxxxxxto these guys

June 09, 2025

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Employee Rating

I have purchased several cars through this dealership, and the service from salesperson Richard Benitez to Lyndi Sage-Waler when I needed a loaner, to Francisco Lona when my car needed body work, to the More

by jaf804@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 02, 2025

Dealership Rating
Employee Rating

Yall suck at fixing cars and you are liars and just plain ole slow pokes More

by Aglover1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gary Scherer , Brittany Gerber

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