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Randall Reed's Planet Ford
Humble, TX
2,870 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,870 reviews
November 22, 2023
I went in to get my check engine light fixed for my pre owned certified F150 and it was "fixed" but now the check engine light is coming back on about a week later for the same exact issue so I feel like i owned certified F150 and it was "fixed" but now the check engine light is coming back on about a week later for the same exact issue so I feel like it was never fully fixed More
by travisbonham1989
Verified CustomerEmployees Worked With
Jimmy
November 22, 2023
Nathan Zuniga and Reina Delgado are excellent. I was a challenge to get approved and picky about which model that I wanted. They worked hard and got me into a new 2023 Ford Escape. I couldn't b I was a challenge to get approved and picky about which model that I wanted. They worked hard and got me into a new 2023 Ford Escape. I couldn't be happier. More
by BRYANTERHUNE
November 22, 2023
Very patients salesman and team. Signing paperwork was quick and easy. Vehicle was spotless when i left. Happy customer! Signing paperwork was quick and easy. Vehicle was spotless when i left. Happy customer! More
by rtman1997
Employees Worked With
November 21, 2023
Service Advisor, Ms. Kelly, is an amazing professional to work with. Have never had the customer care that I receive from her. Randall Reed is so lucky to have such a ded Kelly, is an amazing professional to work with. Have never had the customer care that I receive from her. Randall Reed is so lucky to have such a dedicated professional with Leadership qualities!! More
by SAFETYMAN0191
Employees Worked With
Kelly
November 21, 2023
It was the worst service I ever had. The cluster I purchased was for a 2007 XT my truck is a XTL . I tried to explain this but your employe gave me a very hard time and refused to excha The cluster I purchased was for a 2007 XT my truck is a XTL . I tried to explain this but your employe gave me a very hard time and refused to exchange the part for the right one. More
by DR.GMAN1
Employees Worked With
Tim
November 21, 2023
2 nd purchase in 2 month and very good service would recommend to family and friends recommend to family and friends More
by vasquez78520
November 20, 2023
Our sales man Matt did a great job showing us the various Ford Edge models on the lot. He was very low pressure which allowed us to feel more comfortable. He was also very knowledgeable about the various fea Ford Edge models on the lot. He was very low pressure which allowed us to feel more comfortable. He was also very knowledgeable about the various features. We were also impressed with the sales experience to negotiate a fair price on our purchase, and move quickly to complete all the necessary paperwork The process from start to finish took between 2-3 hours which was a very nice change from past experiences which involved a lot of back and forth between the sales person and the sales manager. We really appreciated smooth streamlined sales experience. More
by M.DERVELOY
November 20, 2023
The staff went above and beyond to help with all of our needs buying our new truck. needs buying our new truck. More
by BONNIEWREY
