Kevin McKinnon

bought a 2021 ranger. it has a screwed up transmission, they know it but wont fix it. they told me to purchase a ford warrenty program and wait a month and steven said he it has a screwed up transmission, they know it but wont fix it. they told me to purchase a ford warrenty program and wait a month and steven said he would fix it then. they knew this truck had a jacked up transmission, and sold it to me anyway. lindi, a really nice woman that works there tried to help me get it fixed but steve, could care less,i cant stand any of the managers that work at randle reed , i do like lindi., she did all she could do. but in the end they handed me the keys and said , come back after weekend and buy a 100 dollar service policy and in a month steve said he would tear into and fix it, they should fix it anyway cause they knew it was jacked up when they sold it to me . More

by dennischambers1951 Verified Customer Verified Customer

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Completed the transaction in a timely manner, as it was cash transaction. Have been a Ford product, user for 25 years or more. Impressive design with the eco boost design, Technology features tha cash transaction. Have been a Ford product, user for 25 years or more. Impressive design with the eco boost design, Technology features that are 1st class. More

by steve.brown.brown1957 Verified Customer Verified Customer

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The parts people REALLY know their products. I trust them (especially Walter) to ask the right questions and help me with the correct part for the correct application to keep my Fords in perfect I trust them (especially Walter) to ask the right questions and help me with the correct part for the correct application to keep my Fords in perfect working order. Pricing is as expected because the quality of the Ford parts are predictably high. I can (and have) bought cheaper parts but they just don't hold up like the OEM parts do. More

by Davidsimpson Verified Customer Verified Customer

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Oliver the salesman was great! The sales mgr almost messed up the sale by changing the price at paper signing and I live 1.5 hrs away. I received a call two days later and they agr The sales mgr almost messed up the sale by changing the price at paper signing and I live 1.5 hrs away. I received a call two days later and they agreed to our original price and agreed to deliver the truck so it turned out ok. More

by CLINTPELTIERCUSTOMHOMES Verified Customer Verified Customer

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I had an excellent experience at Randall Reed Ford. Kevin managed and oversaw the installation of a bug protector, power running boards and WeatherTech floor mats. He was professional, knowledgeable, a Kevin managed and oversaw the installation of a bug protector, power running boards and WeatherTech floor mats. He was professional, knowledgeable, and kept me informed throughout the process. Although I experienced a small hiccup with one of the running boards, he took ownership of the issue and made it right. He corrected the problem as quickly as possible and even went above and beyond by providing us with the rear WeatherTech cargo mat at no charge. That level of customer service and commitment to making sure I was completely satisfied really stood out. My Bronco looks great, and I truly appreciate the care and attention I received. I would gladly recommend Randall Reed Ford to anyone looking for quality accessories and a team that stands behind their work. More

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Pleasant experience! My ordered Tremor arrived as expected! Greatly appreciate Richard Fuller and the rest of the Team @ Plant Ford - Humble! My ordered Tremor arrived as expected! Greatly appreciate Richard Fuller and the rest of the Team @ Plant Ford - Humble! More

by MIKE@EUTSLER-RUBBER.COM Verified Customer Verified Customer

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friendly and knowledgeable people, i have been buying cars here for the past 10 years. cars here for the past 10 years. More

by A Sanchez Verified Customer Verified Customer

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Sales practices were not up front with all their explanations. I was disappointed with the experience and length of time having to make corrections. The time involved in the process was ridiculous. explanations. I was disappointed with the experience and length of time having to make corrections. The time involved in the process was ridiculous. They got addresses and phone numbers wrong. Overall experiences would not bring me back. This is the third vehicle we bought here but that shows our great satisfaction with the product not the service. More

by beccagj51 Verified Customer Verified Customer

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Everyone at the dealership was great. John Harris was great to work with and Manny in finance was extremely helpful. We also had a great interaction with Kevin regarding aftermarket servi John Harris was great to work with and Manny in finance was extremely helpful. We also had a great interaction with Kevin regarding aftermarket service and options. More

by SHAWNPHARMD Verified Customer Verified Customer

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I want to thank Jose Rico for being really patient with me. Also the dealership. Ya’ll were very nice and always offered a bottle of cold water to us. I’m very impressed with their kindness!! Thank you!! me. Also the dealership. Ya’ll were very nice and always offered a bottle of cold water to us. I’m very impressed with their kindness!! Thank you!! More

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