Randall Reed's Planet Ford

went in for oil change and tire rotation in and out in less than a hour! you don't get that at any other dealership! excellent customer service, Kelli Campbell!! less than a hour! you don't get that at any other dealership! excellent customer service, Kelli Campbell!! More

Picked up my F250 and signed paperwork. I got 10 minutes down the road and had an issue. Braiden at the used lot was awesome, he took my truck back, gave me a loaner and fixed the minor iss I got 10 minutes down the road and had an issue. Braiden at the used lot was awesome, he took my truck back, gave me a loaner and fixed the minor issue. These guys are awesome. Ask for Christian when you go. He’s very knowledgeable and a great sales person! More

Darren Urie and Billy Harvey helped with my transaction. Both were professional efficient and friendly. Totally satisfied with the process. Both were professional efficient and friendly. Totally satisfied with the process. More

Guy treated me well and am very satisfied with him and everything he did for me. everything he did for me. More

Service was pretty good , I was allowed to take the truck home to see if I really liked it , which I did but missed the front passenger door power lock wasn't working until a few days after I bought it witho home to see if I really liked it , which I did but missed the front passenger door power lock wasn't working until a few days after I bought it without an extended warranty and they gave me the run a round about fixing it so I had to pay over $500 to have it fixed. More

I was really disappointed in the customer service I received. This was my first oil change with my new car. When I arrived no one spoke to me. There were 9 people working and they were all talking to e received. This was my first oil change with my new car. When I arrived no one spoke to me. There were 9 people working and they were all talking to each other, I finally had to ask someone to help me. I made an appointment as I was told to do, but when I got there I was told it was first come first serve for oil changes and that the wait would be 2 1/2 hours. After 2 1/2 hours I finally went to get a status on the oil change to find out my car was done and had been for the past 30 minutes. They handed me my keys, did not give me any update on car, said the car was outside and I could leave. I get outside to find my car blocked in by 5 other cars. It was ridiculous! More

Great customer service, very professional. I called and got a live person, James said yes we got it so we drove out met with him and Cesar. Drove home with a gently used vehicle. I called and got a live person, James said yes we got it so we drove out met with him and Cesar. Drove home with a gently used vehicle. More

Landen Collins is extremely professional and great rep to work with. His communication and transparency was top notch. work with. His communication and transparency was top notch. More

Friendly, concerned about your needs, extremely helpful, fixed vehicle in a timely manner, perfectly happy customer fixed vehicle in a timely manner, perfectly happy customer More

Randall Reed has been our dealer for nearly 10 years. we buy 15 f150's on average a year. With that quantity of vehicles purchased annually it is of the utmost importance that this process goes smoothly. we buy 15 f150's on average a year. With that quantity of vehicles purchased annually it is of the utmost importance that this process goes smoothly. And it does! More