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Randall Reed's Planet Ford
Humble, TX
2,902 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,902 reviews
February 28, 2020
Randall Reed's Planet Ford - Humble TX I highly recommend Irma Velasquez, Service Advisor. She had a smile on her face, a great attitude and made sure that my drop off was quick and easy, I highly recommend Irma Velasquez, Service Advisor. She had a smile on her face, a great attitude and made sure that my drop off was quick and easy, as well as had a shuttle driver available for me to get back to my office. Kudos Irma! - 3rd F150 thru this dealership! More
by markmillshq
Employees Worked With
Irma Velasquez, Service Advisor
February 28, 2020
Employees were very helpful and professional. They had an answer for any and all questions I had. Overall great experience and would recommend these guys to anyone answer for any and all questions I had. Overall great experience and would recommend these guys to anyone More
by rolleben
Employees Worked With
February 28, 2020
Best dealer you could ever buy a vehicle from. The were fast, accurate with answers, and very very helpful with my purchase. The staff was so nice and everyone was welcoming. fast, accurate with answers, and very very helpful with my purchase. The staff was so nice and everyone was welcoming. More
by Geremy Washington
February 28, 2020
Worked with Mark in the Service Department. Easy to work with, set up an appointment time and kept us informed of the progress and when the vehicle was ready. Thank you with, set up an appointment time and kept us informed of the progress and when the vehicle was ready. Thank you More
by JR
Employees Worked With
Service Department - Mark
February 27, 2020
Service performed I have always received great services and your techs are very friendly. Enjoy the coffee in the waiting area, Never had any complains. will recommend I have always received great services and your techs are very friendly. Enjoy the coffee in the waiting area, Never had any complains. will recommend to others. More
by sabala08
Employees Worked With
Timothy Znidarsic
February 27, 2020
I have been going to this dealership for 20 plus years now, and have never had a problem. They are honest with you and will work with you on anything. I recommend Nick Lang, he always keeps me informed a now, and have never had a problem. They are honest with you and will work with you on anything. I recommend Nick Lang, he always keeps me informed and gives me very prompt service. More
by Bebryce
Employees Worked With
Nick Lang
February 26, 2020
Very pleased and satisfied would recommend to anyone salesman was great they worked really hard to get us in a truck we will buy another vehicle from them in the future salesman was great they worked really hard to get us in a truck we will buy another vehicle from them in the future More
by Randallbailey18
Employees Worked With
Jose Castillo
February 25, 2020
Prompt service and very friendly. Nice lounge with food counter. Jason Boatwright is such an asset to Planet Ford Humble. Always get my oil changed here. counter. Jason Boatwright is such an asset to Planet Ford Humble. Always get my oil changed here. More
by Disappointed customer
Employees Worked With
Jason Boatwright 5 stars
February 24, 2020
Good customer service. My car was ready 1 to 2 days sooner than promised. Great customer experience. I would recommend JT to my friends and family. Keep up the good work sooner than promised. Great customer experience. I would recommend JT to my friends and family. Keep up the good work More
by Lmhelmer
Employees Worked With
John 'JT' Thomas
February 24, 2020
Great people great staff very friendly and nice no pressure sales from mike And kevin in the accessories dept And lyndi making sure were happy all taking very good care of us Highly recommen pressure sales from mike And kevin in the accessories dept And lyndi making sure were happy all taking very good care of us Highly recommend planet ford in humble More
by wjac07
