Randall Reed's Planet Ford

Michael Wilson does a great job of taking care of our fleet maintenance needs. We are most appreciative of the effort that he gives for the KBR fleet. fleet maintenance needs. We are most appreciative of the effort that he gives for the KBR fleet. More

Yes, I have recommended Richard Fuller to others and have purchased many vehicles from him over the years. purchased many vehicles from him over the years. More

I had an excellent Sales Associate, JJ Solórzano, who went out of his way to help us! went out of his way to help us! More

Quick smooth transaction. Gave me a very nice deal on my trade in. Manny in finance helped me out with a different buying option that fit my way of life better than a straig Gave me a very nice deal on my trade in. Manny in finance helped me out with a different buying option that fit my way of life better than a straight out buy. Much appreciated. More

Service agent went above and beyond taking care of the vehicle. Will bring my vehicles back because of this. vehicle. Will bring my vehicles back because of this. More

Bought my first truck here they will sneak a bunch of add ons and make you feel like theyre your only option remember people you can always just walk away.I filed a warranty refund form 4 months ago and was ons and make you feel like theyre your only option remember people you can always just walk away.I filed a warranty refund form 4 months ago and was just informed that it was submitted last week to much unprofessionalism at this dealership I guess I have to take a 2 hour trip to deal with this in person becuse you talk to a wall when you reach them on the phone and thats if they answer. More

Gary was great to work with! He was patient and explained everything. He made the process quick and easy. He was patient and explained everything. He made the process quick and easy. More

Todo estuvo muy bien me atendieron perfecto agradezco a Oliver Matías me ayudó muy bien gracias!! Oliver Matías me ayudó muy bien gracias!! More

Excellent help and Reina was a amazing sales person helped us get our dream truck helped us get our dream truck More

In the collision area, there was no communication with me about timetable for repairs. I had to initiate every call. In the service area, my service advisor Steven Bishop is trying to do everything he can about timetable for repairs. I had to initiate every call. In the service area, my service advisor Steven Bishop is trying to do everything he can to keep me happy, but the moon roof repair wasn't done correctly the first time. It seemed like the little plastic piece at end of moon roof cover had a weak sticky substance. The part was ordered more than a week ago. Meanwhile, the rest of the roof cover recoiled into its slot, like the old window shades used to do. When the part comes in, I'll have to bring the car back in and be without it for another day. The collision repair took over a month. Unfortunately, I've had accidents with other brands of cars and was forced to take it to their shops. My collision advisor kept me informed every step of the way. Told me when my parts were in, how long it would take to complete repairs, met the time frame, and didn't have to bring it back for anything, My collision repair rating was actually a 3 and Steven Bishop's efforts brought it back up to 4 star. In the future, I'd use Planet Ford, Humble for service, but for collision, I'd probably bring somewhere else. More