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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,317 Reviews

1,317 Reviews of Randall Reed's Planet Ford - Service Center

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November 18, 2024

They helped a lot with my truck needing a repair. He was knowledgeable on what I needed. More

by majesty.randall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Long bearded man
November 18, 2024

The service department was outstanding they worked fast. it would be nice if they would was the cars before returning them More

by jlevansjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not found
November 18, 2024

It was great service! Everyone there is so nice ! I always have a great experience when I go to the service department More

by HECTORSAVANNAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
November 15, 2024

Tim in Service was very helpful and kept me updated. I was disappointed at my 2019 Lariat F-150's quality. When she starting having issues it felt like the red carpet was rolled up and I no longer ma More

by WEBB.BISHOP
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim in Service
November 15, 2024

This dealership has great customer service. I purchased my vehicle from them 3 years ago and have been satisfied with the service . More

by JKNOVOSAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Bishop
November 14, 2024

Very helpful, knowledgeable of vehicles they willing to help customers. I highly recommend Randall Reed More

by MACHETEKILLERZ23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Faul
November 14, 2024

Having had prior issues with persons in this department, I am always a bit reluctant to bring my vehicle to the dealership for service. I usually use the QuickLane next door. I had a coupon for a discount o More

by jettech77338
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Bogany
November 14, 2024

My car was in the shop for about 3 or 4 weeks and when I picked it up it was still having issues. Also it seemed that no one was on the same page with my car whenever I would call for updates. I have had my More

by brooke_walters3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Silva
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ned S
November 14, 2024

Got me back on the road fast and Kelli was great very easy to work with More

by jespitia0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

Evan was exceptional when it came to taking care of all our needs!!Will ask for him to take care of future services needed!! More

by herickson16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
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