Kelli Campbell

Professional, easy to schedule, easy to drop off, great communication. Only one oversight, one of the recalls needed parts, but again great communication and the work was still finished in my scheduled communication. Only one oversight, one of the recalls needed parts, but again great communication and the work was still finished in my scheduled timeline. Thank you More

by JMD1001 Verified Customer Verified Customer

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Overall, I had a good experience. However, I believe the Service Team could improve its communication with customers by providing more timely and proactive updates throughout the serv However, I believe the Service Team could improve its communication with customers by providing more timely and proactive updates throughout the service process. Customers should not have to initiate calls to the Service Department to find out the status of their service. Consistent communication and regular updates would create a better customer experience and ensure customers feel informed and valued. More

by amillan1 Verified Customer Verified Customer

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Kelli Campbell is the best. She communicates throughout the process. The work is done right and delivered on time. She communicates throughout the process. The work is done right and delivered on time. More

by WALTGRAY Verified Customer Verified Customer

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The parts people REALLY know their products. I trust them (especially Walter) to ask the right questions and help me with the correct part for the correct application to keep my Fords in perfect I trust them (especially Walter) to ask the right questions and help me with the correct part for the correct application to keep my Fords in perfect working order. Pricing is as expected because the quality of the Ford parts are predictably high. I can (and have) bought cheaper parts but they just don't hold up like the OEM parts do. More

by Davidsimpson Verified Customer Verified Customer

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Great customer service . Whole process went smoothly and was in and out in no time at all. Whole process went smoothly and was in and out in no time at all. More

by michaelagarcia1982 Verified Customer Verified Customer

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Kellie is hands down one of the best associates you have on your team. Great customer service and very reliable. on your team. Great customer service and very reliable. More

by KEDRICK_FAULK Verified Customer Verified Customer

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Kelli, is always a pleasure to work with and she is the best at taking care of business and goes above and beyond best at taking care of business and goes above and beyond More

by DANNY85 Verified Customer Verified Customer

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Having my vehicle serviced at Randall Reed's Planet Ford is the best car care experience in Houston. Having Kelli Campbell as my service advisor makes it better. is the best car care experience in Houston. Having Kelli Campbell as my service advisor makes it better. More

by MMORAN9 Verified Customer Verified Customer

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Great Service, Kelli Campbell does an awesome job getting my vehicle serviced quickly and efficiently...!! Richard Fuller is an Awesome Sales Professional.!! my vehicle serviced quickly and efficiently...!! Richard Fuller is an Awesome Sales Professional.!! More

by jr Verified Customer Verified Customer

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Kelli is excellent! She is reliable and responsive. I trust her with all of my vehicles. She is reliable and responsive. I trust her with all of my vehicles. More

by cjedevold Verified Customer Verified Customer

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