Randall Reed's Planet Ford - Service Center

When i walked in b9 ine greated me. The guy that was sitting just looked at his screen. Then said then told me to wait for the person that was bust, then said that he would go ahead and The guy that was sitting just looked at his screen. Then said then told me to wait for the person that was bust, then said that he would go ahead and help me. He was rude then the guy that did help me was rude. I have coupons from buying my car and he was trying to con me by take the one that had the most value then I told him to read it and he visited that he got the correct one. They didn't give me any update. When I left my check engine light came on so I had to drive back so that could be get the air out if the lines. Just horrible. More

Parking is a nightmare, need better drop off and pickup at 59 locations, but service is good at 59 locations, but service is good More

Evan was amazing! His communication throughout was much appreciated. He gave 5 star service! The process needs work - mechanic did not even look at my car for over a w His communication throughout was much appreciated. He gave 5 star service! The process needs work - mechanic did not even look at my car for over a week and I had to leave it at the dealership. The only thing that saved this experience was Evan's communication and willingness to accommodate me while the dealership had my car for over a month. More

The service center always takes care of me and my Shelby. White glove treatment every time! White glove treatment every time! More

Excellent service and attention. The guys were very good in your fast service. High quality. The guys were very good in your fast service. High quality. More

The staff makes you feel like family, fast repair, communication is above and beyond! Thanks! communication is above and beyond! Thanks! More

I had my car serviced in somewhat of timely manner. The service tech did what he could. The service tech did what he could. More

Fast honest service at competitive price. Friendly staff and great communication. Informative staff and clean waiting room. Friendly staff and great communication. Informative staff and clean waiting room. More

It was great service! Everyone there is so nice ! I always have a great experience when I go to the service department Everyone there is so nice ! I always have a great experience when I go to the service department More

They helped a lot with my truck needing a repair. He was knowledgeable on what I needed. He was knowledgeable on what I needed. More