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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,317 Reviews

1,317 Reviews of Randall Reed's Planet Ford - Service Center

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November 12, 2024

Service was good and everyone was very professional . Kelli kept me up to date on the status of my vehicle . More

by PSETTLE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

This company shows so much compassion about what they do, it becomes magnificent, I am so proud of them that I can shout at the top of my lungs - how wonderful & amazing they are at what they do!!! More

by RenMitchell0153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesses
November 11, 2024

Tim rocks ! Great customer service We got our vehicle back faster than we expected to More

by TAWNEY7878
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
November 11, 2024

The employees at Quik Lane are not only courteous, but knowledgeable about the vehicles that they work on. They take the time to explain each and every problem, the repairs needed and give the customer t More

by GRHODAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Faul
November 10, 2024

The customer service I received was great and the waiting time was wat less than expected. More

by 0312carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena Barker
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

They are awesome and take really good care of me while my truck is being serviced. They keep me updated and check on me, which is huge! Love this Ford dealership. More

by ERANERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Vickers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

Service is great - always there to help you out. they are available to answer questions More

by jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
steven bishop
November 09, 2024

I waited a week just to be told my estimate was 3 times more than necessary to fix my car More

by derrick.woodleyjr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Timothy in the service department
November 08, 2024

It was good. Service department was polite and nice. it was pretty quick so I was happy More

by marcossalazar157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Kelli Campbell is an excellent service writer to work with. She has always been very helpful and has the vehicle ready when she said it would be. More

by crfuller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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