Randall Reed's Planet Ford - Service Center

Always a good relationship with Joseph the Asst manager. He does the best to provide good service. Explains the needed service for the vehicles. He does the best to provide good service. Explains the needed service for the vehicles. More

Great Experience as usual! Kelli was ready for me when I arrived and got right back on the road. I was dropping off my Raptor and picked up my super duty. She had the super dut Kelli was ready for me when I arrived and got right back on the road. I was dropping off my Raptor and picked up my super duty. She had the super duty waiting in the service drive for me. Kelli, Amanda and Lorena all understand that my time is valuable. I have tried to go to the Ford dealership in Pearland and was told to just drop it off and that they would get to it when they could. They didn't care how many vehicles or that it was a business. It is worth the the time to drive to Humble because of the respect for my time. The last question in the survey should be omitted because I will never buy a vehicle from you again! More

Easy buying experience! Go see Mr Ken Riley! We will be back again for our next vehicle! Go see Mr Ken Riley! We will be back again for our next vehicle! More

Excellent service. Appointment on time and recall was done promptly. Service technician was very polite and courteous. Appointment on time and recall was done promptly. Service technician was very polite and courteous. More

They should be ashamed of their self selling a senior citizen at F150 Ford STX 5.0 with an engine and transmission problem retired and thought would be the last car I ever own always on for very disappoi citizen at F150 Ford STX 5.0 with an engine and transmission problem retired and thought would be the last car I ever own always on for very disappointing More

Service was quick and pleasant. The appointment I made online was polled up with out issue. My vehicle was taken in and given the needed service in a timely manner. The service peop The appointment I made online was polled up with out issue. My vehicle was taken in and given the needed service in a timely manner. The service people were friendly and helpful. More

Never did get anything showing what recall services had been performed either through email or mail been performed either through email or mail More

Mark was helpful in my time of need. Everyone else was great too. I’m grateful for you all. Everyone else was great too. I’m grateful for you all. More

I was impressed with the customer service and the speed at which our car was serviced. at which our car was serviced. More

Planet ford service department always takes care of me I will definitely be coming back will definitely be coming back More