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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,373 Reviews

1,373 Reviews of Randall Reed's Planet Ford - Service Center

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February 18, 2024

Best Dealership and attentive service reps. Each rep will ask if you need help more than once. More

by PATRICK.FHARPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
February 18, 2024

Randall Reed’s Dealership was very helpful Knowledgeable about what was needed for my vehicle More

by TOMICAHENSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2024

Always wonderful service. great staff. Service in a timely fashion. Keep up the great job. More

by RGRUNDEN2200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Zuniga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guy Guidry
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2024

Rodney was very helpful and professional. Great customer service all around. Would recommend to anyone. More

by LISA_HANDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
February 17, 2024

Billing is misleading. Final service always costs a great deal more than that which was advertised. I still can't believe that if you do not accept their estimate, yo More

by HASTAROCK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blain Black
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2024

Jose is always a great service advisor. He is always very heloful and on top of things! More

by sims.shirley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
February 15, 2024

The people were nice, customer service wasn’t bad but it took two visits and a combined 5-7 hours for them to change out two tires. They also damaged the rim on one of the tires More

by jocampo4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
UNK
February 15, 2024

Stephen Bishop was very professional and was committed to making sure that i had the best service possible. My father and i have purchased all of our trucks from Planet ford and will continue coming to Plane More

by BKEMERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Bishop
February 14, 2024

Gary and Francisco always see us thru when we need help the most. They have taken care of our several vehicles for us over the years and always been so great to work with More

by RAVANCE62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Scherer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Lona
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2024

Personalized service and made me feel like family. I would strongly recommend Randall Reed Ford to all my friends. More

by MISSY.B.WILLIAMS66
Recommend Dealer
Yes
Employees Worked With
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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