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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,303 Reviews

1,303 Reviews of Randall Reed's Planet Ford - Service Center

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August 07, 2023

Service was excellent from Service Advisor all the way thru to and including transportation courtesy van More

by GNLCOMMISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Alvarado
August 07, 2023

The manager, Mark, is a great guy, almost like family! Darren in sales was very helpful in the purchases of my last four vehicles in the last month. Both of them made my experience at Plant Ford great. Ma More

by STEVEC224
Recommend Dealer
Yes
Employees Worked With
Hervey Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Colon, Darren Urie
August 05, 2023

Your fleet service department is the best around Michael and Luis do a great job keep up the great work More

by BENITEZ356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2023

Staff very friendly and helpful especially Chris k enjoy going there even after one bad experience they fixed it More

by CLCHRISTENBERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
August 05, 2023

Tim, my service rep was excellent and is the main reason for the five star rating. More

by KEITH.PROBYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim in Service
August 05, 2023

Excellent service. Service attendant had great knowledge of my vehicle and the issues I wanted repaired. More

by dwkinkaid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli
August 05, 2023

He was very respectful and he answered all my questions and help me with my key case. More

by jeanettemullins123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Alvarado
August 05, 2023

Very professional staff, specifically Christian Mendoza and Billy Harvey , made my purchasing experience quick and efficient. More

by thomas.b.silvio
Recommend Dealer
Yes
Employees Worked With
Billy Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Mendoza Sales Five Stars
August 04, 2023

Ricky is the man. Ricky is the man. Ricky is the man. Ricky is the man. More

by WALTGRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
August 04, 2023

Took my car in for an oil change, state inspection, and a warrantied repair. After 4 days, I picked up my car to take to another service station to do the oil change and the state inspection. Will have to More

by CLOMENICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
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